Hollywoodbets have been revolutionising betting within South Africa since 1999 and we are currently making inroads further into Southern Africa. As a frontrunner in our industry we are always finding new ways to give our customers the best betting experience.
Our sports betting site features a large variety of events and markets to bet on, with expert bet...
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Responsibilities
- We have amazing opportunities for a Sales Agent (Field) to be based in East London, Eastern Cape. Do you think you have what it takes to be our newest Purple Star?
- The successful candidate will be responsible for reaching daily, weekly, and monthly mobile sales targets and all other targets related to increasing the mobile customer base. Understand customer needs and handle different types of personalities. Represent the brand professionally and positively.
What You’ll Do For The Brand:
- Customer Service: Assist clients with opening accounts and all betting queries
- Drive daily sales and activations through the effective demonstration and/or explanation of mobile products, usage methods, and services to influence punters to purchase products or use our services
- Drive mobile marketing campaigns to increase sales and sign up new online accounts
- Must keep records of their sales activities and report their progress to management daily
- Promote the mobile brand.
- Set up and arrange displays at outlets, events, and promotions to attract the attention of prospective and existing punters.
- Assist customers in submitting correct FICA documents when opening a new account (FICA requirements: Clear ID)
- Ensure new customer uses the sign-up bonus to bet when an account is opened and show the customer how to bet on the mobile application.
- Keep work areas neat and tidy to promote a positive image to customers.
- Ensure appropriate management, safekeeping, and maintenance of all mobile equipment.
- Weekly completion of Moodle, bet strike and Voice Note Training, and Trainers on Wheels
- Might be required to roam between branches and stores as per operational needs
- Any other related duties that might be required within the business
What You’ll Bring To The Team:
- Promotion
- Excellent Customer Service
- Communication
- Active Listening
Apply Before 03/18/2026
go to method of application »
Responsibilities
- We have amazing opportunities for a Sales Agent (Field) to be based in Oudtshoorn, Western Cape for a Fixed-Term Contract (6 months period). Do you think you have what it takes to be our newest Purple Star?
- The successful candidate will be responsible for reaching daily, weekly, and monthly mobile sales targets and all other targets related to increasing the mobile customer base. Understand customer needs and handle different types of personalities. Represent the brand professionally and positively.
What You’ll Do For The Brand:
- Customer Service: Assist clients with opening accounts and all betting queries
- Drive daily sales and activations through the effective demonstration and/or explanation of mobile products, usage methods, and services to influence punters to purchase products or use our services
- Drive mobile marketing campaigns to increase sales and sign up new online accounts
- Must keep records of their sales activities and report their progress to management daily
- Promote the mobile brand.
- Set up and arrange displays at outlets, events, and promotions to attract the attention of prospective and existing punters.
- Assist customers in submitting correct FICA documents when opening a new account (FICA requirements: Clear ID)
- Ensure new customer uses the sign-up bonus to bet when an account is opened and show the customer how to bet on the mobile application.
- Keep work areas neat and tidy to promote a positive image to customers.
- Ensure appropriate management, safekeeping, and maintenance of all mobile equipment.
- Weekly completion of Moodle, bet strike and Voice Note Training, and Trainers on Wheels
- Might be required to roam between branches and stores as per operational needs
- Any other related duties that might be required within the business
What You’ll Bring To The Team:
- Promotion
- Excellent Customer Service
- Communication
- Active Listening
Apply Before 03/18/2026
go to method of application »
Skill Set
- Strong listening,
- communication,
- presentation,
- social skills
- Negotiating Skills
- Sales knowledge
Responsibilities
- We have an amazing opportunity for a Team Leader (Mobile) based in Oudtshoorn, Western Cape for a Fixed-term Contract (6 months period). Do you think you have what it takes to be our newest Purple Star?
With Hollywoodbets You Will:
- Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
- Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
- Grow with our development plans and culture that allows you to further your career.
You Bring
- A minimum of 12 months in a leadership role.
- Track record of over-achieving quota.
- Ability to understand customer needs and handle different types of personalities.
- Strong listening, communication, presentation, and social skills.
- Valid Driver’s License.
A Bonus To Have:
- Post-Matric Qualification
What You’ll Do For The Brand:
- Work closely with Area Managers to meet required targets
- Plan marketing campaigns/promotions/events with the assistance of the Area Manager and regional marketing Team
- Facilitate daily promotional activities
- Ensure marketing material is available and in good condition for all campaigns. All campaigns/promotions should be completed successfully and professionally
- Management of stock (daily report on stock levels and usage)
- Measure the effectiveness of promotions. Use Promo Tracker to measure the effectiveness of the promotion/event/campaign
- Conduct market analysis/research to make suggestions for improvements within the mobile department
- Recruitment and interviewing in coordination with Area Manager and HR department
- The performance and team management of sales agents this includes the setting of daily targets, completing performance reviews, (twice a year) conducting day-to-day people management functions such as HR/IR, and the poor performance of team members (PIP) function.
- Management of team members leave, absenteeism, and attendance
- Identify potential of Top Up Voucher outlets. Visiting outlets where required
- Organise continuous training to ensure sales agents understand the different betting types, betting process, products and TUV
- Weekly completion of all Moodle/Betstrike and Voice note training and Trainer on Wheels
- Ensure that cash-ups are done following the cash-up procedures. Responsible to ensure that there are no shortages. Report all shortages to management immediately
- Ensure that Booster vehicles are clean, branding is in good condition, vehicle inspections are conducted weekly, and that vehicles are serviced
- Submit Daily Reports.
- Any other related duties that might be required.
What You’ll Bring To The Team:
- Good communication and interpersonal skills
- Excellent Listening skills
- Must be result driven
- Good understanding of Mobile and Internet betting, betting procedures and types and TUV (top up voucher) distribution.
- Strong system and sales knowledge
Please note that only team members who meet the stipulated minimum requirements will be considered.
Qualifications
- Matric
- Valid Driver’s License
- A minimum of 12 months in a leadership role
- Track record of over-achieving quota
- Ability to understand customer needs and handle different types of personalities
Apply Before 03/18/2026
go to method of application »
Responsibilities
- We have an amazing opportunity for a Sales Agents (Field) to be based in Stellenbosch, Western Cape. Do you think you have what it takes to be our newest Purple Star?
- The position will be responsible for reaching daily, weekly, and monthly mobile sales targets and all other targets related to increasing the mobile customer base. Understand customer needs and handle different types of personalities. Represent the brand professionally and positively.
A Bonus To Have:
- Matric
- Prior work experience as a promoter or similar role.
- Excellent Customer Service Skills.
What You’ll Do For The Brand:
- Customer Service: Assist clients with opening accounts and all betting queries
- Drive daily sales and activations through the effective demonstration and/or explanation of mobile products, usage methods, and services to influence punters to purchase products or use our services
- Drive mobile marketing campaigns to increase sales and sign up new online accounts
- Must keep records of their sales activities and report their progress to management daily
- Promote the mobile brand.
- Set up and arrange displays at outlets, events, and promotions to attract the attention of prospective and existing punters.
- Assist customers in submitting correct FICA documents when opening a new account (FICA requirements: Clear ID)
- Ensure new customer uses the sign-up bonus to bet when an account is opened and show the customer how to bet on the mobile application.
- Keep work areas neat and tidy to promote a positive image to customers.
- Ensure appropriate management, safekeeping, and maintenance of all mobile equipment.
- Weekly completion of Moodle, bet strike and Voice Note Training, and Trainers on Wheels
- Might be required to roam between branches and stores as per operational needs
- Any other related duties that might be required within the business
What You’ll Bring To The Team:
- Good communication and interpersonal skills
- Excellent Listening skills
- Must be result driven
- Good understanding of Mobile and Internet betting, betting procedures and types and TUV (top up voucher) distribution.
- Strong system and sales knowledge
Apply Before 03/31/2026
go to method of application »
Responsibilities
- We have an amazing opportunity for a Sales Agent (Field) to be based in Umzinto, Kwa- Zulu Natal. Do you think you have what it takes to be our newest Purple Star?
- The successful candidate will be responsible for reaching daily, weekly, and monthly targets and all other targets related to increasing the mobile customer base. Understand customer needs and handle different types of personalities. Represent the brand professionally and positively.
Bonus To Have:
- Prior work experience as a promoter or similar role.
- Excellent customer service skills.
What You’ll Do for The Brand:
- Customer Service: Assist clients with opening accounts and all betting queries.
- Drive daily sales and activations through the effective demonstration and/or explanation of mobile products, usage methods, and services to influence punters to purchase products or use our services.
- Drive mobile marketing campaigns to increase sales and sign up new online accounts.
- Must keep records of their sales activities and report their progress to management daily.
- Promote the mobile brand.
- Set up and arrange displays at outlets, events, and promotions to attract the attention of prospective
- and existing punters.
- Assist customers in submitting correct FICA documents when opening a new account (FICA requirements: Clear ID)
- Ensure new customer uses the sign-up bonus to bet when an account is opened and show the customer how to bet on the mobile application
- Keep work areas neat and tidy to promote a positive image to customers.
- Ensure appropriate management, safekeeping, and maintenance of all mobile equipment.
- Weekly completion of Moodle, bet strike and Voice Note Training, and Trainers on Wheels
- Might be required to roam between branches and stores as per operational needs
- Any other related duties that might be required within the business.
What You’ll Bring To The Team:
- Excellent Listening skills.
- Excellent communication skills (verbal and written)
- Must be results driven.
- Good understanding of Mobile and Internet betting, Betting procedures and types and TUV (top voucher) distribution
- Strong systems and sales knowledge
Apply Before 03/19/2026
go to method of application »
Responsibilities
- We have an amazing opportunity for an HR Portfolio Manager, based at our Regional Office in Bryanston, Johannesburg. Do you think you have what it takes to be our newest Purple Star?
- The successful candidate will be responsible to manage the Branch to achieve business objectives in accordance with the Region and Retail Operations Strategy.
With Hollywoodbets You Will:
- Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
- Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
- Grow with our development plans and culture that allows you to further your career.
You Bring:
- 1 year in a management capacity or managerial experience essential.
A Bonus to Have:
- Valid driver’s license.
- 1 year cash management experience.
- 1 year experience within the Gaming or Betting industry.
What You’ll Do For The Brand:
- Proactively lead, coach and manage HR Business Partners to provide effective HR service delivery across the business.
- Act as a senior point of contact and subject matter expert on complex matters and projects, providing HR related advice to all stakeholders.
- Provide advice and support to Team Members and Managers in all aspects of the employee lifecycle, including recruitment and selection, onboarding, induction, performance management, employee relations, engagement and well-being.
- Support the implementation of the business’ human resource plans by proactively working with Team Members and Line Managers to develop a culture of responsibility and accountability for frontline human resources management, embedding a performance culture.
- Partner with and coach Managers to support the delivery of human resource plans and initiatives and encouraging a culture of Line Manager responsibility and accountability for front line human resources.
- Proactively lead, manage and successfully deliver complex cross-functional human resource projects across the organisation within specific timeframes.
- Assist in the review, development and successful implementation of progressive human resource policies, processes and plans to drive continuous engagement and embed a performance culture across the organisation.
- Lead the implementation of continuous improvement initiatives, using business knowledge and intelligence to inform changes and develop solutions to ensure that all HR operational systems and processes are fit for purpose.
- Utilise people data and analytics to measure trends and patterns to influence the effectiveness of human resource policies and plans to help drive continuous improvements and increase performance.
- Lead and assist organisation transformation and change programmes.
- Lead the development of innovative wellbeing initiatives that enhance Team Member wellbeing and improve performance.
- Develop and maintain strong relationships across a broad range of stakeholders, both internal and external.
- Develop, deliver and evaluate training materials, presentations and workshops as required in relation to specialist and generalist subject areas.
- Analyse and report on human resource statistics and trends to enhance the effectiveness of the HR Service Delivery and to provide information relevant to making sound business decisions.
- Take responsibility for own professional and personal development, keeping up to date with current practice and employment legislation.
- Ensure EE compliance within the Portfolio.
- Ad-hoc duties.
What You’ll Bring To The Team:
- Branch Growth.
- To manage the achievement of targets and branch growth in accordance with operational procedures.
Branch Administration and Cost Management.
- Manage branch cost and budget to ensure maximum profitability- manage monthly expenses. Cash management within the branch according to defined processes/procedures and minimize risks, theft/fraud.
- Ensure daily banking schedules are submitted to the Areal Manager. Ensure adherence to credit card administration &EFT policies where applicable. Senior Team Leaders must send an email notifying the Branch, Regional Manager and Cash Management Department of the shortage.
- Recovery process must be managed in line with processes/procedures. Manage branch stock control to ensure that there is sufficient supply (although not over/under). Ensure that a stock taking is done weekly and account for stock shortages. Manage all security aspects in the branch.
Branch Appearance.
- Ensure that the branch is always neat and tidy according to Hollywood standards. Ensure that the facilities are well maintained and in working condition.
Branch Reporting.
- Ensure that daily newsflashes provide a high-level overview of the operations for the day. Ensure weekly/monthly reporting on branch performance based on stakes, number of bets per type of bet, branch budget and costs and growth plans as well as high risk/compliance issues.
Customer Experience.
- Ensure superior customer service and customer experience. Pro-actively address customer complaints and ensure customer feedback is positive. Build strong relationships with regular customers/punters. Create a customer centric culture within the branch and drive the philosophy of “service with a smile” at all times.
Compliance.
- Ensure compliance with company, legislative and legal requirements. More specifically, ensure compliance with Gambling Board requirements. Compliance and adherence to company's internal control policy, Compliance to the Code of Ethics and escalate fraudulent activities. Ensure that there is a registered FICA officer on site at all times during operating hours and compliance posters are displayed.
Communication.
- Manage communication within the branch to ensure that all communication that should be disseminated to team members is in fact being communicated and team members are aware of key business campaigns, business updates and marketing campaigns. Ensure that the correct lines of communication is followed at all times and that timeous feedback is provided to support office when information is requested.
People Management
- Manage team member rosters/schedules and ensure the branch is adequately staffed taking into account busy periods, events and operational requirements. Ensure staff attendance and behaviour is manage with the directive of the Areal Manager. Identify training and development areas and address interventions with the Areal manager. Ensure all new take on documentation is submitted timeously to the Human Resources department
- Values.
- Actively promote the Hollywood values. Live the values and lead as an example to the team.
- If the branch has LPMs, responsible for management thereof.
- If the branch has F&B facilities/RD facilities/support office teams/training facilities, ensure a close working relationship with these divisions. Responsible for the maintenance/facility management of the entire building/branch.
- Work closely with the Regional Manager/Area Manager to suggest areas of improvement to ensure that the Branch attracts and retains punters. Provide solutions for challenges faced within the branch.
- Ensure timeous submission of daily, weekly, monthly reports
- Senior Team Leaders are official key holders in the branch
- Must be available 24/7 in case of emergencies
Apply Before 03/18/2026
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Responsibilities
- We have an amazing opportunity for a Team Leader to be based in Shelly Beach, Kwa Zulu Natal. Do you think you have what it takes to be our newest Purple Star?
- The successful candidate will manage the branch to achieve business objectives in accordance with the Region and Retail Operations Strategy.
You Bring
- 12 months within the Retail, Gaming or Betting industry
A Bonus To Have:
- Diploma/ Degree/ NQF 4 Learnership
- Valid Driver’s License.
- 1-2 Years leadership experience.
What You’ll Do For The Brand:
Branch Growth
- To ensure achievement of targets within your areas in accordance with branch budgets.
- Drive business results by creating an open dialog with your guests to educate them on all your branch products.
- Ensure betting boards are updated timeously.
- Updating of memos, card changes, results and scratchings which occur throughout the day.
- Be knowledgeable on all game rules, odd and pay-outs.
- Team member must be knowledgeable of confirmation limits and to ensure to call the BSC department before laying a bet over the limit.
- Taking customer bets where applicable. (A requirement in express Branches)
Cash Administration
- Cash management within the branch according to defined processes/procedures and minimize risks, theft/fraud.
- Educate team members on all FICA Compliance.
- Ensure daily banking schedules are submitted to the Branch Manager/ Senior Team Leader.
- Ensure adherence to credit card administration &EFT policies where applicable.
- Ensure team member are issued with correct floats at the end of their shift.
- Interim checks must be done within the course of the day with team leader on duty.
- Ensure to reconcile by end of shift to the balance which is reflected on the LPM/ Admin /HIS report.
- Recovery process must be managed in line with processes/procedures.
- The correct process must be followed with lost ticket claims; Ensure the ticket number is received from the Helpline when processing the claim.
- Record the guest’s details and I.D number to validate payment after 90 days.
Branch Reporting
- Ensure that daily newsflashes provide a high level overview of the operations for the day.
- Manage branch stock control to ensure that there is sufficient supply (although not over/under).
- Ensure that a stock taking is done weekly and account for stock shortages.
- Team Leaders must send an email notifying the Branch Manager/ Senior Team Leader and Cash Management Department of the shortage.
Security Management
- Be aware of your surroundings when opening and closing the branch.
- Ensure all security factors are adhered to when banking is conducted.
- Be aware where all panic buttons are placed within your branch.
- Ensure all camera’s inside and outside the branch are all in working order.
- Manage all security aspects in the branch.
- The cashing up process must be conducted with the branch doors closed with security monitoring the area.
Branch Appearance
- Ensure that the branch is always neat and tidy according to Hollywood standards.
- Ensure that that facilities are well maintained and in good working condition.
- Comply with all procedures to prevent losses to the organisation, advising your branch /senior team leaders promptly of any problems/malfunction with the terminals /equipment/resources (e.g. TV display of results, Off-line).
Compliance
- Compliance and adherence to company's internal control policy.
- Ensure compliance with company, legislative and legal requirements.
- More specifically, ensure compliance with Gambling Board requirements.
- Compliance to the code of ethics and escalate fraudulent activities.
- Ensure that there is a registered FICA officer on site at all times during operating hours and compliance posters are displayed.
- Ensure a manager with a license must always be on duty before a shift begins to ensure service is provided to guests.
- Ensure all team members are dressed in their correct Hollywood uniform when on duty.
- Credit bets are not allowed to be taken by any team member.
- Team members on duty are not allow to take personal bets within the Branch.
- Team members are not allowed to be behind the terminal counters when off duty.
- Team members on duty are not allowed to utilize the Limited pay-out machine.
Communication
- Ensure all operational communication within the branch is circulated to all team members.
- Ensure team members are aware of key business campaigns, business updates and marketing campaigns.
- Ensure that the correct lines of communication is followed at all times and that timeous feedback is provided to support office when information is requested.
People Management
- Manage team member rosters/schedules and ensure the branch is adequately staffed taking into account busy periods, events and operational requirements.
- Ensure staff attendance and behaviour is manage with the guidance from Branch Manager/Senior Team Leader.
- Ensure all new take recruitment documentation is submitted timeously to the Human Resources department.
Guest Service
- Ensure to provide good guest service by being friendly, helpful, polite and courteous at all times.
- Pro-actively address guest complaints and ensure guest feedback is positive.
- Build strong relationships with regular guests.
- Create a guest centric culture within the branch and drive the philosophy of “service with a smile” at all times.
Values
- Actively promote the Hollywood values.
- Live the values and lead as an example to the team.
- If the branch has LPMs, responsible for management thereof.
- If the branch has F&B facilities/RD facilities/support office teams/training facilities, ensure a close working relationship with these divisions.
- Work closely with the Branch Manager /Senior Team leader and suggest areas of improvement to ensure that the branch attracts and retains guests.
- Must be available 24/7 in case of emergencies.
What You’ll Bring To The Team:
- Demonstrate a good understanding of betting procedures and betting types.
- Demonstrate good business acumen skills.
- Demonstrate good financial management skills.
- Excellent people management skills.
- Customer service and orientation experience.
- Must be able to identify, analyse, organise, and solve problems.
- Follows through and delivers results despite obstacles.
- Good attention to detail.
Apply Before 03/19/2026
go to method of application »
Responsibilities
- We have an amazing opportunity for a Junior Internal Auditor. Do you think you have what it takes to be our newest Purple Star?
- The successful candidate will be responsible for and assist in the performance of audit assignments, internal
- control frameworks and risk assessments, including tests of control and/ or tests of detail including (but not limited to): financial audits, IT audits, internal controls, operational performance, compliance with applicable laws and regulations, accreditation standards, contracts, compliance with company policies and procedures, and fraud investigations.
- The ideal incumbent will be required to adhere to corporate policies and procedures as well as professional ethical standards and comply with the Risk Management Framework. The responsibilities also include attending to ad hoc tasks and projects as allocated from time to time by Manager.
You Bring:
- Completed a Bachelor’s Degree, majoring in Auditing.
- Valid driver’s license.
- 1-3 years’ experience in accounting or internal audit.
- Flexibility to travel
A Bonus To Have:
- 1-2 years’ administrative experience.
What You’ll Do For The Brand:
Financial Metrics/ Operational duties:
- Prepare and complete the Internal Control Frameworks.
- Complete initial risk assessment and rating of risks.
- Complete walk throughs.
- Execute test of controls.
- Document the outcome of test of controls and relevant findings.
- Assess the effectiveness of controls and rate the residual risk accordingly.
- Identify gaps in process and related controls.
- Formulate recommendations/improvement areas were necessary.
- Address review queries timeously and accurately.
- Complete audit tasks and projects as allocated by the Managers within the set timeframes and deadlines.
- Apply sampling on the methodology as agreed with the Senior Internal Auditor/ Manager. Extrapolate errors identified in testing against the population as required.
- Take ownership and accountability for allocated internal audits.
- Thoroughly and timely review findings and other investigative leads that potentially identify suspicious activity.
- Ensure that auditable transactions, processes, activities, and control systems are compliant with legislation, business policies, and procedures and the Internal Control Framework.
- Collaborate with team members across multiple divisions and departments.
- Submit a daily report detailing aspects of work completed.
- Attends to adhoc tasks and projects as allocated from time to time by the Manger.
People:
- Adhere to the principles of an ethical, honest, transparent, fair work environment.
- Performance must be tracked by yourself, and the onus is placed on you to set-up performance review meetings with manager.
- Communicate in a professional manner.
Compliance, risk and quality:
- Compliance with relevant laws, regulations, and affiliated professional standards.
- Compliance with Risk Management Framework.
- Intense focus on quality with regards to communication, capturing, documentation etc.
- Ensure logical saving of all work, templates, etc. monthly and yearly such that each year’s financial records can stand on its own when enquiries/ investigations/audits take place.
- Produce high quality, neat, logical, succinct, easy to follow, easy to understand, formula linked work/templates/workbooks/financial models/recons/audits - of which is substantiated by facts with no numbers in the formulas.
- Ensure the above (final version) and other documents are chronologically saved/backed up. Summarize the detailed daily findings on the designated software or relevant workbook and submit a daily report to the Senior and Group Internal Audit Manager.
- Report suspicious behavior and fraud findings immediately.
- Promote declaration of all gifts.
- Promote non acceptance of kickbacks. Instances to be reported immediately.
- Promote declaration of all conflicts of interest upfront.
- Promote a culture of confidentiality within the business with regards to the protection of personal information.
- Promote the Code of Ethics (Integrity, Objectivity, Confidentiality and Competence).
- Ensure all personal information of employees, customers and suppliers and other stakeholders is not shared and is maintained in a secure environment.
- Stay abreast with changes in the relevant industry and changes to relevant Acts/Regulations.
Growth and new markets/ products:
- Ensure that measures are put in place and steps are taken to achieve short term, medium-term, long-term goals of the broader group.
- Assist with company projects or lead company projects as allocated from time to time.
What You’ll Bring To The Team:
- Demonstrate a strong sense of accountability.
- Ability to take initiative.
- Demonstrate strong people management skills.
- Portray great problem-solving skills.
- Ability to be results driven.
- Demonstrate good time management skills.
Apply Before 03/19/2026
go to method of application »
Responsibilities
- We have an amazing opportunity for a Stock Controller to be based in Phoenix, Kwa- Zulu Natal. Do you think you have what it takes to be our newest Purple Star?
- The successful candidate will be responsible for taking accountability for receiving and issuing F&B branch stock. Responsible for management of back of house stock within the branch.
- Responsible for accurate recording of front of house stock issued. Ensure accurate recording of stock movements to ensure stock reporting reflects correctly. Management of storage and storeroom facilities.
You Bring
- Valid Drivers License.
- Experience in stock management.
Bonus To Have:
- Matric.
- Experience within F&B industry.
What You’ll Do For The Brand:
- Ensure internal F&B stock management processes are followed
- Manage the stock control function related to F&B in terms of scheduling and receiving food and beverage deliveries. Ensure back office stock is maintained at a good standard- declare F&B back office stock wastages and breakages to dispense of expired stock. Ensure F&B back office stock is neatly package to preserve the stock and keep it in a neat and tidy condition, stored in appropriate locations.
- Management of any back of house stock being issued to front of house via the F&B Supervisor. Ensure all stock issued is recorded and signed off. Maintain accurate records of stock requisition registers to account for stock that were issued. Reconcile daily.
- Conduct stock count for back of house stock daily. Ensure disclosure of wastages/breakages and recorded onto GAAP. Account for variances of back of house stock and take disciplinary action against store man/stock clerk where appropriate. Submit variance report to F&B branch manager daily.
- Regularly monitor stock expiry dates and ensure stock rotation accordingly to minimize wastages. Ensure wastages/breakages are disclosed as per appropriate process and that these are disposed of before service starts am.
- Ensure stock levels are monitored to anticipate stock needs and ensure stock is maintained at appropriate levels. Obtain approval from F&B Branch manager to place order and liaise with suppliers to confirm order has been received. Accurate record keeping of all orders placed on a daily basis.
- Ensure stock received is accounted for as per quality/quantity of stock order that was placed. Accurate record keeping of stock deliveries and anomalies. Liaise with supplier to rectify where appropriate.
- Ensure GRV process followed to record stock received. Ensure that stock is packaged and stored in a proper manner and appropriate location. Submit GRV, signed order sheet and supplier delivery note/invoice to F&B Manager. Ensure accurate record keeping of these.
- Facilitate stock transfer between branches in line with appropriate process to record/issue stock and account for stock movement.
- Ensure stock movement is accurately recorded on GAAP so that stock reporting from GAAP reflects accurately.
- Stock Reporting on back of house stock: Daily report indicating issued stock, receiving/ordering/GRV of stock, transfer of stock between branches if applicable, stock disclosure of breakages/wastages.
- Management of the store man/stock clerks. Ensure that stock control is maintained at all times. Manage the portioning of stock into containers.
- Ensure timeous submission of daily, weekly, monthly F&B stock reports
- Capture stock on GAAP system.
- Complete voids on POS.
- Attend to customer query and complaints
- Any ad hoc duties that might be required.
What You’ll Bring To The Team:
- Attention to detail.
- Reporting.
- Accountability.
- Planning.
- Stock Management.
- GAAP System.
Apply Before 03/19/2026
go to method of application »
Responsibilities
- Join our Team and let’s reach for the stars. We have an amazing opportunity for a Marketing Promoter to be based in Cape Town, Western Cape.
- Do you think you have what it takes to be our newest Purple Star?
- The successful candidate will be responsible for promoting the Hollywood brand and ensuring that fixtures are up to date.
A bonus to have:
What You’ll Do For The Brand:
- Assist customers with betting queries.
- Provide all the needed information on promoted products and services.
- Ensure that fixtures and coupons are visible and updated.
- Reaching daily, weekly and monthly sales targets and targets related to the increase in customer base.
- Drive daily sales through the effective demonstration and/or explanation of products.
- Drive marketing campaigns to increase sales.
- Promote the Hollywood brand. Set up and arrange displays at the branch to attract the attention of prospective and existing customers.
- Provide advice and guidance on product selection to customers and brand awareness.
- Effective branding of branches.
- Keep work areas neat and tidy to promote a positive image to customers.
- Might be required to rove between branches and stores as per operational needs.
- Any other related duties that might be required.
- Set up booths or promotional stands and stock products.
- Disseminate product samples, brochures, flyers etc.
- Check for update artwork in branches if they are displayed, ensure all displayed artworks in branches correct to Hollywood standard.
- Engage with customer and discover their wants and needs.
What You’ll Bring To The Team:
- Demonstrate good analytical skills.
- Strong computer skills.
- Demonstrate creative skills.
- Strong sense of accountability.
- Work under pressure and able to meet deadlines.
- Demonstrate excellent attention to detail.
- Must be able to plan effectively and efficiently in order to meet deadlines.
Apply Before 03/20/2026
go to method of application »
Responsibilities
- We have amazing opportunities for a Sales Agent (Field) to be based in Cape Town, Western Cape. Do you think you have what it takes to be our newest Purple Star?
- The successful candidate will be responsible for reaching daily, weekly, and monthly mobile sales targets and all other targets related to increasing the mobile customer base. Understand customer needs and handle different types of personalities. Represent the brand professionally and positively.
What You’ll Do For The Brand:
- Customer Service: Assist clients with opening accounts and all betting queries.
- Drive daily sales and activations through the effective demonstration and/or explanation of mobile products, usage methods, and services to influence punters to purchase products or use our services.
- Drive mobile marketing campaigns to increase sales and sign up new online accounts.
- Must keep records of their sales activities and report their progress to management daily.
- Promote the mobile brand.
- Set up and arrange displays at outlets, events, and promotions to attract the attention of prospective and existing punters.
- Assist customers in submitting correct FICA documents when opening a new account (FICA requirements: Clear ID).
- Ensure new customer uses the sign-up bonus to bet when an account is opened and show the customer how to bet on the mobile application.
- Keep work areas neat and tidy to promote a positive image to customers.
- Ensure appropriate management, safekeeping, and maintenance of all mobile equipment.
- Weekly completion of Moodle, bet strike and Voice Note Training, and Trainers on Wheels.
- Might be required to roam between branches and stores as per operational needs.
- Any other related duties that might be required within the business.
What You’ll Bring To The Team:
- Promotion
- Excellent Customer Service
- Communication
- Active Listening
Apply Before 03/19/2026
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Responsibilities
- We have amazing opportunities for a Receptionist to be based in Durban, Kwa-Zulu Natal. Do you think you have what it takes to be our newest Purple Star?
- The successful candidate will be responsible for being the first point of contact for visitors and callers, ensuring a professional and welcoming environment.
- This role is responsible for managing front desk operations, providing administrative support, coordinating office activities, and maintaining effective communication across departments.
- The Receptionist plays a key role in upholding the company’s image through excellent customer service, efficient handling of inquiries, and ensuring smooth day-to-day office functioning.
You Bring:
- Computer Skills/ Microsoft Office.
Bonus To Have:
- Reception and Switchboard Experience.
- Administrative/Clerical Experience.
- Customer Service Experience.
- Reception/Office Administration Certificate.
What You’ll Do For The Brand:
Operational Duties
Front Desk Management:
- Greet and assist visitors in a professional and friendly manner, direct and announce them appropriately to the relevant Team Members.
- Answer, screen, and direct incoming calls efficiently while providing basic information when needed.
- Ensure that telephone etiquette is maintained and that no personal phone calls will be allowed to be made or received to and from the switchboard and or company phone
- Maintain a tidy and welcoming reception area.
- Ensure punctuality by being on duty timeously between 07:30-17:00
Administrative Support:
- Manage incoming and outgoing mail and deliveries.
- Schedule appointments and manage meeting room bookings.
- Prepare and distribute internal communications as needed.
Office Coordination:
- Monitor and order office supplies to ensure stock levels are maintained.
- Liaise with internal Team Members for office maintenance and repairs.
- Support other departments with ad hoc administrative tasks.
Security and Compliance:
- Maintain visitor logs and issue access passes.
- Ensure 100% compliance with company policies and procedures.
- Ensure 100% compliance with health and safety protocols at the front desk.
- Report any suspicious activity or security concerns promptly.
Customer Service:
- Provide accurate information to clients and staff.
- Handle queries and complaints with professionalism and escalate when necessary.
- Exercise discretion with sensitive information and maintain confidentiality at all times.
- Uphold the company’s image and values in all interactions.
Growth and new markets/products
- Assist with ad hoc duties.
- Assist with company promotions and attending functions and advertising if and when required.
- May be required to wear promotional attire if need be.
- Adhere to measures are put in place and steps are taken to achieve the short term, medium term and long-term goals of the company.
Apply Before 03/23/2026
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Responsibilities
- We have an amazing opportunity for a Deposits Team Leader to be based in Umhlanga, Kwa-Zulu Natal. Do you think you have what it takes to be our newest Purple Star?
- The successful candidate will be responsible for managing and reporting on deposit transactions for all account holders. The core objective of this role is to ensure that customer deposits made into the company’s bank accounts are accurately and timeously credited.
- The focus is on the management of systems, processes, resources and shifts, compliance and service excellence.
You Bring:
- 3 years management experience in a contact centre.
A Bonus to have:
- Degree/Diploma in related field.
- Finance and administration experience.
What You’ll Do For The Brand:
- Accurate reporting of deposits statistics to the management team.
- Oversee and optimize deposit processing to ensure timely and correct fund allocations to customer accounts.
- All internal control procedures are strictly followed, reporting any deviations and implementing corrective actions.
- Work closely with internal audit teams to assess and address potential risks, implementing mitigation strategies.
- Minimize administrative errors in deposit processing and transaction handling.
- Drive excellent customer service standards with the team in interactions with customers, internal departments, and branches.
- Monitor and improve turnaround times for resolving customer and audit queries.
- Identify the root causes of customer and audit queries, implementing initiatives to reduce recurring issues.
- Ensure queries are resolved efficiently, with a focus on first-contact resolution where possible.
- Maintain high-quality service standards and implement interventions to address quality shortfalls.
- Ensure the department is adequately staffed to meet operational demands.
- Implement strategies to enhance team motivation, collaboration, and a positive work environment.
- Conduct continuous training assessments to identify and address skill gaps within the team.
- Conduct regular performance reviews, providing coaching and support to team members.
- Manage conduct, ensuring that performance improvement and disciplinary procedures are consistently applied when necessary.
- Oversee monthly feedback meetings, trend reporting, and resource management reporting.
- Continuously review internal control procedures to enhance efficiency and minimize risks.
- Ensure all processes comply with regulatory and internal audit requirements.
- Work collaboratively with other departments, such as Mobile, Internet Betting, and Telephonic Betting, to understand interdepartmental dependencies and streamline processes.
- Uphold high ethical standards and maintain confidentiality in handling sensitive financial transactions.
- Promote the company brand and image through professional service delivery.
- Take ownership of additional tasks or projects as required to support business operations.
- Attend to ad-hoc functions as required due to operational requirements.
Apply Before 03/20/2026
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Responsibilities
- We have amazing opportunities for a Betting Clerk to be based in Worcester, Western Cape. Do you think you have what it takes to be our newest Purple Star?
- The successful candidate will manage the operations of the branch in terms of taking customer bets, increasing stakes, managing cash, doing payouts, customer services and compliance.
A Bonus To Have
- 1-2 Years in Gaming Industry advantageous
What You’ll Do For The Brand:
Branch Growth
- Ensure betting boards are updated timeously.
- Updating of memos, card changes, results and scratchings which occur throughout the day.
- Be knowledgeable on all betting rules, odds and pay-outs.
- Team members must be knowledgeable on confirmation limits and always call the BSC and Events Office before laying a bet over the limit.
- Team members are to inform the Team Leaders/ Betting Manager when they are laying large bets that do not require confirmation.
Sales Administration
- Manage cash within the branch according to defined processes/procedures and minimize risks,Theft/fraud.
- Team members are to be alert to emerging attempts to defraud the company.
Cash Management
- Team members are to ensure they have the accurate float amounts at the beginning of their shift to ensure that balancing occurs at end of day.
- Interim checks must be done within the course of the day with the team leader on duty.
- Ensure that all cash shortages are dealt with immediately, shortages less than R250.00, must be paid back into the Hollywood taking on the same day by the team member.
- Ensure that all shortages and overs are declared to the team leader on duty and correctly recorded on the recon.
Branch Appearance
- Ensure that the branch is always neat and tidy according to Hollywood standards.
- Ensure that your work stations is well maintained and in good working condition.
- Comply with all procedures to prevent losses to the company, advising your branch /senior team leaders promptly of any problems/malfunction with the terminals /equipment/resources (e.g. TV display of results, Off-line)
Customer Service
- Ensure to provide good customer service by being friendly, helpful, polite and courteous at all times.
- Pro-actively address customer complaints and ensure that customers are given positive feedback.
- Build strong relationships with regular customers.
- Create a customer centric culture within the branch and drive the philosophy of “service with a smile” at all times.
Compliance
- Compliance and adherence to company's internal control policies.
- Compliance to the code of ethics and escalate fraudulent activities.
- Team member to ensure they are dressed in their correct Hollywood uniform when on duty.
- Credit bets are not allowed to be taken by any team member.
- Team members on duty are not allowed to take bets wearing Hollywood uniform.
- Team members are allowed to take bets as customers when they are off duty and not in their Hollywood uniform.
- Team members are not allowed to be behind the terminal counters when off duty.
- Team members on duty are not allowed to utilize the Limited pay-out machine.
Values
- Actively promote the Hollywood values.
- Live the values and lead as an example to other team members.
Apply Before 03/20/2026
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Responsibilities
- We have an amazing opportunity for a Housekeeper to be based in Beacon Valley, Cape Town, Western Cape. Do you think you have what it takes to be our newest Purple Star?
- The successful candidate will be responsible for maintaining cleanliness and hygiene at the Branch and ensures the building is always in a clean and orderly condition at all times.
You Bring:
- Housekeeping Experience required
What You’ll Do For The Brand:
- Houskeeper attired in Hollywood Uniform as per prescribed rules and regulations.
- Personal hygiene maintained at all times.
- Ensures work areas are clean and tidy prior to opening, during service and at closing times (this includes the inside and outside of the Branch, as well as the car Park area)
- Floors are swept and mopped, scrubbed and/or vacuumed. Walls are cleaned. Refuse is gathered and disposed of. Bins are to be emptied, washed or sanitized and replaced with refuse bags.
- Sort out waste and collect in separate waste bags as and when required by supervisor.
- Clean the yard and the waste area.
- Collect and record data for waste disposal
- Toilets are to be cleaned
- Tables and counters, chairs, TV screens, furniture, lights and machines and/or equipment is clean and wiped prior to team members commencing work.
- Ensures that service areas are neat and tidy during peak periods and quiet periods.
- Appropriate use of cleaning chemicals and cleaning detergents.
- Requests cleaning fluids and/or worn cleaning equipment e.g. mops/brooms/dusters from Branch Manager as and when required.
- Declares breakages to the Line Manager
- The cleaning of branch aircon filters weekly
- Ensure that all tables & chairs in the Seating areas are maintained – seat covers are monitored, and request replacements as needed.
- Table legs are adjusted to avoid wobbling, table tops and edges should be reported if refurbishing is required.
Apply Before 03/23/2026
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Responsibilities
- We have an amazing opportunity for a Instructional Designer to be based in Umhlanga, Durban. Do you think you have what it takes to be our newest Purple Star?
You Bring:
- 2 - 3 years’ Instructional Design Experience
A bonus to have:
- Degree or appropriate qualification
What You’ll Do For The Brand:
- Create engaging learning activities and compelling course content that enhances retention and transfer.
- Develop materials for courses based on information provided by subject matter experts, department heads and trainers to create the best coursework possible.
- Visualize instructional graphics, the user interface and the finished product.
- Create realistic objectives for learning or performance for students and instructors.
- Redesign courses for online presentation that are conducive to distance learning programs while still adhering to academic goals of the institution.
- Conduct instructional research and analysis on learners and contexts.
- Apply tested instructional design theories, practice and methods.
- Provide exercises and activities that enhance the learning process.
- Create supporting material/media (audio, video, simulations, role plays, games etc).
- Recommend changes to existing courses, including technology or instructional methods, to better adhere to delivery options and accessibility for the course.
- Analyze courses to ensure they meet or exceed the organisational standards and provide reports for accreditation reviews.
- Adapt coursework to assist learners with disabilities so that they are able to experience the same learning opportunities as others.
- Remain aware of all emerging instructional technologies and make recommendations about when to adopt certain systems to continue to offer the best learning experience possible.
- Maintain project documentation and course folders.
- Work with subject matter experts to identify target audience’s training needs.
- Set instructional end goals and create content that matches them.
- Analyze and apply trends and best practices in learning technologies and instructional design.
- Devise modes of assessment, such as tests or quizzes, to measure the effectiveness of the course.
- Decide on the criteria used to judge learner’s performance and develop assessment instruments.
- Working with experts to determine what is to be learned.
- Ensuring content matches established objectives.
- Reshaping content for changing needs.
- Structuring content and activities for optimizing learning.
- Creating and testing multimedia.
- Developing entire courses and curriculum.
- Creating student guides and training manuals.
- Conducting any ad hoc tasks or research when required.
What You’ll Bring To The Team:
- Follow process in order to ensure high quality output
- Ensure deadlines are met by using effective planning
- Approaches own work with dedication and high sense of responsibility
- Listening skills
- Problem Solving skills
- Communication skills
- Presentation skills
- Bring energy
Apply Before 03/22/2026
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Responsibilities
- We have an amazing opportunity for a Team Leader, based at our Regional Office in Cape Town, Western Cape. Do you think you have what it takes to be our newest Purple Star?
- The successful candidate will be responsible to manage the Branch to achieve business objectives in accordance with the Region and Retail Operations Strategy.
You Bring:
- 12 months within the Retail, Gaming or Betting industry.
A Bonus to Have:
- 1-2 Years leadership experience.
What You’ll Do For The Brand:
Branch Growth
- Ensure achievement of targets within your areas in accordance with branch budgets.
- Drive business results by creating an open dialog with your guests to educate them on all your branch products.
- Ensure betting boards are updated timeously.
- Updating of memos, card changes, results and scratching's which occur throughout the day.
- Be knowledgeable on all game rules, odd and pay-outs.
- Team Member must be knowledgeable of confirmation limits and to ensure to call the BSC department before laying a bet over the limit.
- Taking customer bets where applicable. (A requirement in express Branches).
Cash Administration
- Cash management within the branch according to defined processes/procedures and minimize risks, theft/fraud.
- Educate Team Members on all FICA Compliance.
- Ensure daily banking schedules are submitted to the Branch Manager/ Senior Team Leader.
- Ensure adherence to credit card administration &EFT policies where applicable.
- Ensure Team Member are issued with correct floats at the end of their shift.
- Interim checks must be done within the course of the day with team leader on duty.
- Ensure to reconcile by end of shift to the balance which is reflected on the LPM/ Admin /HIS report.
- Recovery process must be managed in line with processes/procedures.
- The correct process must be followed with lost ticket claims.
- Ensure the ticket number is received from the Helpline when processing the claim.
- Record the guest’s details and I.D number to validate payment after 90 days.
Branch Reporting
- Ensure that daily newsflashes provide a high level overview of the operations for the day.
- Manage branch stock control to ensure that there is sufficient supply (although not over/under).
- Ensure that a stock taking is done weekly and account for stock shortages.
- Team Leaders must send an email notifying the Branch Manager/ Senior Team Leader and Cash Management Department of the shortage.
Security Management
- Be aware of your surroundings when opening and closing the branch.
- Ensure all security factors are adhered to when banking is conducted.
- Be aware where all panic buttons are placed within your branch.
- Ensure all camera’s inside and outside the branch are all in working order.
- Manage all security aspects in the branch.
- The cashing up process must be conducted with the branch doors closed with security monitoring the area.
Branch Appearance
- Ensure that the branch is always neat and tidy according to Hollywood standards.
- Ensure that that facilities are well maintained and in good working condition.
- Comply with all procedures to prevent losses to the organisation, advising your branch /senior team leaders promptly of any problems/malfunction with the terminals /equipment/resources (e.g. TV display of results, Off-line).
Compliance
- Compliance and adherence to company's internal control policy.
- Ensure compliance with company, legislative and legal requirements
- More specifically, ensure compliance with Gambling Board requirements.
- Compliance to the code of ethics and escalate fraudulent activities.
- Ensure that there is a registered FICA officer on site at all times during operating hours and compliance posters are displayed.
- Ensure a manager with a license must always be on duty before a shift begins to ensure service is provided to guests.
- Ensure all team members are dressed in their correct Hollywood uniform when on duty.
- Credit bets are not allowed to be taken by any Team Member.
- Team Members on duty are not allow to take personal bets within the Branch.
- Team Members are not allowed to be behind the terminal counters when off duty.
- Team Members on duty are not allowed to utilize the Limited pay-out machine.
Communication
- Ensure all operational communication within the branch is circulated to all Team Members.
- Ensure team members are aware of key business campaigns, business updates and marketing campaigns.
- Ensure that the correct lines of communication is followed at all times and that timeous feedback is provided to support office when information is requested.
People Management
- Manage Team Member rosters/schedules and ensure the branch is adequately staffed taking into account busy periods, events and operational requirements.
- Ensure staff attendance and behaviour is manage with the guidance from Branch Manager/Senior Team Leader.
- Ensure all new take recruitment documentation is submitted timeously to the Human Resources department.
Guest Service
- Ensure to provide good guest service by being friendly, helpful, polite and courteous at all times.
- Pro-actively address guest complaints and ensure guest feedback is positive.
- Build strong relationships with regular guests.
- Create a guest centric culture within the branch and drive the philosophy of “service with a smile” at all times.
Values
- Actively promote the Hollywood values.
- Live the values and lead as an example to the team.
- If the branch has LPMs, responsible for management thereof.
- If the branch has F&B facilities/RD facilities/support office teams/training facilities, ensure a close working relationship with these divisions.
- Work closely with the Branch Manager /Senior Team leader and suggest areas of improvement to ensure that the branch attracts and retains guests.
- Must be available 24/7 in case of emergencies.
Apply Before 03/23/2026
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Responsibilities
- We have an amazing opportunity for a Team Leader (Mobile) to be based in Durban, Kwazulu-Natal. Do you think you have what it takes to be our newest Purple Star?
- The successful candidate will be responsible to ensure growth targets for mobile betting are achieved. Analyse financial information to identify trends, manage costs, and increase profits within the team. Ensure proactive reporting on these areas.
You Bring:
- Valid driver’s license.
- 12 months experience in a leadership role.
- Track record of over – achieving quota.
- Ability to understand customer needs and handle different types of personalities.
A Bonus To Have:
What You’ll Do For The Brand:
- Work closely with Area Managers to meet required targets
- Plan marketing campaigns/promotions/events with the assistance of the Area Manager and regional marketing Team
- Facilitate daily promotional activities
- Ensure marketing material is available and in good condition for all campaigns. All campaigns/promotions should be completed successfully and professionally
- Management of stock (daily report on stock levels and usage)
- Measure the effectiveness of promotions. Use Promo Tracker to measure the effectiveness of the promotion/event/campaign
- Conduct market analysis/research to make suggestions for improvements within the mobile department
- Recruitment and interviewing in coordination with Area Manager and HR department
- The performance and team management of sales agents this includes the setting of daily targets, completing performance reviews, (twice a year) conducting day-to-day people management functions such as HR/IR, and the poor performance of team members (PIP) function.
- Management of team members leave, absenteeism, and attendance
- Identify potential of Top Up Voucher outlets. Visiting outlets where required
- Organise continuous training to ensure sales agents understand the different betting types, betting process, products and TUV
- Weekly completion of all Moodle/Betstrike and Voice note training and Trainer on Wheels
- Ensure that cash-ups are done following the cash-up procedures. Responsible to ensure that there are no shortages. Report all shortages to management immediately
- Ensure that Booster vehicles are clean, branding is in good condition, vehicle inspections are conducted weekly, and that vehicles are serviced
- Submit Daily Reports
- Any other related duties that might be required
What You’ll Bring To The Team:
- Demonstrate good analytical skills.
- Strong computer skills.
- Demonstrate creative skills.
- Strong sense of accountability.
- Work under pressure and able to meet deadlines.
- Demonstrate excellent attention to detail.
- Must be able to plan effectively and efficiently in order to meet deadlines.
Apply Before 03/23/2026
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Responsibilities
- We have an amazing opportunity for a Waitron, to be based in Phoenix, Kwazulu-Natal. Do you think you have what it takes to be our newest Purple Star?
- The Waitron will be responsible to take orders and serve food and beverages to punters and customers whist maintaining high levels of customer service at all times and ensuring clean and tidy service areas.
You Bring:
- Experience in the service industry.
A Bonus To Have:
- Matric.
- Experience with point of sale systems.
What You’ll Do For The Brand:
Duties
- Ensure uniforms are adhered to and in accordance with the dress code. Ensure that you look presentable to customers as you are the face of the company and need to present a professional image.
- Ensure the service areas is neat and tidy prior to opening. Ensure that the same standard is kept during service times to ensure that the service area is always neat and tidy. Ensure that tables are cleaned before seating customers, before serving meals, during meals and after meals. There should be no empty glasses, beverage containers, excess cutlery/crockery on the tables.
- Ensure the greeting, seating, and thanking guests, always acting in a pro-active and positive manner
- Present menus to punters/customers when you are seating them. Answer questions about menu items, advising on daily specials and make recommendations upon request. Promote the food and beverage offerings.
- Show interest in the customer/punter, pay attention when they speak and maintain eye contact during conversations.
- Communicate in a clear and professional manner and address the customer in a respectful manner.
- Take beverage orders as soon as you have seated the customers/ punter.
- Take food and beverage orders timeously from punters/customers. You will need to ask for beverage orders as soon as a menu is presented and need to request food orders no longer than 5 minutes after seating.
- Write the orders on order slips to ensure the correct order is recorded.
- If required, check customer’s identification to ensure that it meets minimum age requirements for consumption of alcoholic beverages should the customer appear to be under aged.
- After receiving the order, immediately enter the order onto POS (GAAP) to ensure the order is generated and for preparation by kitchen staff.
- Follow up on delays on orders from the Bar or Kitchen, advising customers/punters on delays and regularly communicating with them regarding the status of the order.
- Check Presentation of Food prior to serving to ensure that the dish is in line with the order and requests
- Serve food or beverages to customers/punters.
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
- Ensure customer/punter complaints are dealt with efficiently. Record all complaints in the compliant logged and communicate all complaints to the supervisor.
- Collect payments from customers either by cash or card. Correctly record the payment. Thank the customer/punter for the tip.
- Disclose all breakages and wastages.
- Any voids to be authorised by the F&B Supervisor.
- Reconciliation of all sales and cash/credit payments to ensure that all monies are accounted for. Shortages will be dealt with accordingly. Accountable for all the sales recorded under your account during the shift.
- Ensure that all personal food and beverage purchases are signed off by the F&B Supervisor and are checked once received to verify. Ensure that the VIP security gets the signed slip for the purchases before leaving the premises.
- Ensure the service area is clean and tidy in preparation for the next shift.
- Ensure that internal procedures are adhered to.
- Any ad hoc duties that might be required.
What You’ll Bring To The Team:
- Service
- Communication
- Listening
- Sales
- Accountability
- GAAP System
Apply Before 03/23/2026
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Responsibilities
- We have an amazing opportunity for a Payroll Support Administrator (TA). Do you think you have what it takes to be our newest Purple Star?
- The successful candidate will be responsible for providing support and administration to ensure all engagements, movements and terminations with applicable documents are integrated correctly between Payroll systems.
- The ideal incumbent will be required to deal with external and internal customer queries and will be responsible for maintaining confidentiality of all payroll information.
You Bring:
- Computer literate.
- MS Office experience.
- Administration experience.
A Bonus To Have:
- Payroll training courses.
- Payroll/ HR experience
What You’ll Do For The Brand:
Integration Support:
- Support Payroll Specialist with investigating and resolving queries and errors. Ensuring that all resolutions and changes are supported by approved and correct documentation.
- Daily Managing of data relating to new engagements, terminations and movement notifications.
- Identifying trends with the types of errors and number of errors per company.
- Communicate errors in data to relevant stakeholders for timeous resolution.
Data Support:
- Support Payroll Specialist (Projects and Reporting) with data match queries and resolution. Ensuring that all resolutions and changes are supported by approved and correct documentation.
- Manual intervention on updating of master data where required.
- Monthly data clean ups to be completed accurately and timeously through data comparisons and daily tasks.
- Data related system administration and configuration as required.
Project support:
- Responsible for department projects as when required.
System Integration Support:
- Ensuring all integration errors are timeously fixed by liaising with IT & external System providers.
- All integration errors, quality issues or deadlines not met are logged onto the Payroll Improvement Log on MS Teams and to follow through with resolution.
Customer experience
- Apply the internal customer experience payroll training when dealing with your internal customers.
Support Queries
- All internal & External customer queries need to be resolved within the service level agreements.
- Attend to all queries relating to new engagements, terminations, movement, data variances and general support queries.
General:
- Adhere to all Payroll deadlines daily/weekly and monthly basis.
- General admin duties as required.
- General, statistical & Analytical reporting as when required.
- Keep abreast of all changes within the Payroll department.
- Stay current with software functionality changes.
- Additional Adhoc functions may be required.
- Confidentiality of all Payroll information is to be maintained.
- Live and apply the Hollywood Group values.
What You’ll Bring To The Team:
- Portray strong interpersonal and communication skills.
- Demonstrate a strong sense of accountability.
- Be results driven.
- Demonstrate great attention to detail and good time management skills.
Apply Before 03/23/2026
Method of Application
Use the link(s) below to apply on company website.
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