PDC Change Manager at Stellenbosch University

Duties/Pligte

• Utilising established change management frameworks, methodologies, and tools to develop tailored strategies that facilitate the smooth adoption of changes.
• Designing, implementing, and managing key communication plans, ensuring that stakeholders are informed and engaged via appropriate channels.
• Conducting detailed analyses to evaluate the impact of change, assess the readiness of the institution, and identify key stakeholders.
• Collaborating on the design and delivery of training initiatives, ensuring alignment with project objectives, operational and institutional needs.
• Performing comprehensive change management assessments.
• Identifying and developing risk mitigation strategies.
• Addressing anticipated and persistent resistance with targeted interventions.
• Providing guidance and coaching to diverse teams.
• Developing and delivering core plans, including sponsor plans, people manager plans, communication plans, and training plans.
• Implementing supplementary plans as required, such as resistance management plans.
• Engaging and supporting senior leaders and coach line managers.
• Collaborating on organisational design and clarifying roles and responsibilities.
• Ensuring seamless integration of IT change management activities into broader project plans.
• Evaluating user readiness and monitoring change progress.
• Establishing metrics to define and measure success and tracking overall change adoption.
• Providing IT change management support at the institutional level by managing the IT change management portfolio.
• Supporting governance by aligning change initiatives with the University's policies and strategic goals.

Job Requirements/Pos Vereistes

• At least an NQF Level 6 qualification in a relevant field.
• Change Management certification.
• At least three years' experience in change management (using ADKAR, Kotter's 8-step model, Lewin or similar change management methodologies) in IT projects in higher education institutions.
• Expertise in change management principles, methodologies, and tools.
• Strong written and verbal communication skills, with active listening skills.
• Demonstrated ability to influence and guide diverse audiences toward common goals.
• Experience of working in an IT environment or driving change management of IT-relevant projects.
• Familiarity with project management tools (JIRA, SmartSheets, MS Project or similar).
• Strong skills in workshop facilitation, user training and executive briefings.
• Familiarity with project management frameworks and the phases of the project lifecycle.
• Experience with managing large-scale organisational change.
• Resilient and adaptable with a forward-looking, strategic mindset.
• Highly organised with a focus on planning and execution.
• Proven ability to collaborate at all levels of an organisation.
• Excellent problem-solving and root-cause analysis capabilities.
• The ability to work in a team-oriented, collaborative environment.

Recommendation/Aanbeveling

• Bachelor's degree in a relevant field.
• Experience in working with academic staff, research, IT teams and university leadership to drive digital transformation.

Closing Date 05-Sep-2025