People Business Partner Marketing at The Heineken Company

Key Responsibilities:

Business Partnering:

• Drive People service delivery, ensuring timely and effective resolution of employee queries, concerns, and challenges.
• Proactively identify People-related challenges and opportunities within the organization, taking decisive action to address them.
• Implement initiatives to foster a diverse, inclusive, and high-performance culture.
• Contribute to the development and execution of People strategies that support business goals.
• Commitment to delivering exceptional People services and enhancing the employee experience.
• Analyze People metrics and data to provide insights for strategic decision-making.
• Utilize People analytics and data to assess trends, measure People agenda effectiveness, and drive data-driven decisions.
• Present data-driven recommendations to improve People initiatives and support business outcomes
• Drive the people agenda for the overall business success and to maximize shareholders value, Opco profitability, market share and drive optimum cost efficiencies

Organizational Development:

• Work with the departmental heads to design fit for purpose org structures
• Develop job profiles and arrange job evaluations as and when necessary
• Facilitate rollout of functional & behavioral competencies in area of responsibility
• Assist departmental heads to interpret climate survey results and develop action plans

Performance Management:

• Coach managers and employees on the use of the performance Management systems
• Facilitate objective setting and calibration sessions with departmental plans
• Prepare performance trend report and coach managers on the execution of performance improvement initiative

Talent Management:

• Work with Line managers to identify future talent needs and prompt the People & Organizational Development team
• Support hiring managers to fill vacant positions by utilizing fit for purpose sourcing methods
• Manage the recruitment process to ensure completion of recruitment activities within targeted timelines
• Provide guidance to hiring managers on employment equity targets
• Prepare regular talent analysis reports

Employee Relations:

• Manage Dispute and Grievance procedures
• Handle CCMA matters (Conciliation, Arbitrations, reviews, Condonations, Rescission and Mediation
• Monitor labour legislation developments and pro-actively identify appropriate strategies to ensure compliance and minimize business risk. 
• To build and maintain harmonious and excellent relationships in the business.

Education & Experience:

• Bachelor's degree in People, Business, Psychology, or a related field; advanced degree preferred.
• 10+ years of significant experience in strategic People business partnering with strong Corporate environment experience.
• Deep understanding and experience in Learning, Organisational Development & Design, Change Management, Organisational Effectiveness, Talent Management, Diversity,  Well-being, Reward.
• Sound knowledge of People trends, best practices and procedures as well as appropriate labour legislation, e.g. Basic Conditions of Employment Act, Labour Relations Act, Employment Equity Act, etc.
• Good business acumen and successful problem-solving experience leading to lasting employee relations solutions within a business.
• Facilitating/ presentation skills
• Commitment to delivering exceptional People services and enhancing the employee experience.
• Ability to align People initiatives with business goals and contribute to strategic planning.
• Advance proficiency in People analytics, data interpretation, and the ability to derive actionable insights from People metrics.
• Strong relationship building experience with key stakeholders across departments to understand their needs and challenges.
• Act as a trusted advisor, providing guidance on People policies, procedures, and best practices.
• Strong computer literacy and technologically savvy in the general office management systems e.g. MS Office, Powerpoint, Excel. Quik learner on People related systems and processes.
• Manage a very high pace environment and excellent planning and organizing skills
• Maintain a high level of confidentiality and professional demeanor.