Pharmacy Manager at Netcare

KEY WORK OUTPUT AND ACCOUNTABILITIES
DISRUPTIVE INNOVATION
Financial Management

• Manage the pharmacy financials as well as understanding the financial fundamentals of the healthcare business.
• Manage the financial indicators and drivers of the business.
• Ensure control over the financial dimensions of the pharmacy, including accurate and timeous reporting of pharmacy financial statistics to Pharmacy and Finance Division Operations Centre.
• Effective management and audit compliance of the Netcare stock system policy and procedure. This relates to all ethical, surgical and third party stock.
• Manage all aspects of the hospital billing department including the timeous billing of discharged files (DNYB) and billing audit results.

Case management

• Manage all aspects of case management and application of managed care contracts in the hospital environment.

CONSISTENCY OF CARE
Pharmaceutical care

• Management of patient pharmaceutical care in the hospital pharmacy environments.
• Ensure that the pharmaceutical standards, clinical pharmacy services, quality assurance and risk management are maintained within the hospital.
• Exercise the responsibilities of the ‘Responsible Pharmacist’ in the hospital for all areas where pharmaceuticals are stored e.g.: wards, theatres and the pharmacy department.
• Effective management of the pharmacy within the legal compliance of the South African Pharmacy Council and the Good Pharmacy Practice in South Africa.
• Act as a custodian for the management of Schedule 5 and 6 drugs as per legal requirements and related administrative and house-keeping tasks.
• Manage, advice and influence the delivery of cost effective quality pharmaceutical care.

TRANSFORMATION OF OUR SOCIETY
Transformation targets

• Ensure achievement of transformation goals as set out by the Transformation Committee.

Teamwork

• Actively participate as a member of a team to achieve goals.
• Personal and professional development
• Active involvement in own professional development to maintain a satisfactory level of skill and knowledge.
• Keep up to date with Netcare’s evolving policies and procedures.
• Attend Pharmacy Managers orientation and induction at Operation Centre and Regional Office.
• Attend pharmacy leadership development course as provided.
• Attend other management courses as is routinely provided at hospital level.

People management

• Assign decision making, authority, tasks and responsibility to appropriate persons in order to maximize organisation and employee effectiveness.
• Facilitate a culture that is supportive of talent management and the initiation of required implementations to hone pharmacy talent.
• Facilitate effective change and conflict management.
• Ensure professional conduct and appearance of staff.
• Develop talented Pharmacy leaders and high performers.
• Provide learner ships and training programmes for intern pharmacists and registered assistants.
• Promote staff wellbeing.
• Build and maintain stakeholder relationships
• Work effectively and co-operatively with others to establish and maintain good working relationships that are mutually beneficial.
• Create and maintain a positive environment where the differences of others are recognized, understood, and valued, so that all can reach their full potential and maximize their contributions.
• Develop collaborative relationships to help accomplish work goal.
• Maintain customer intimacy through building relationships with doctors, nursing staff, suppliers and building patient loyalty.
• Build strategic inter-departmental relationships to help achieve business goals at Exco and departmental level within the hospitals.
• Foster an effective working relationship with service providers.

SKILLS PROFILE
EDUCATION
Essential

• A relevant Pharmaceutical qualification (B.Pharm. or Dip.Pharm).
• Registration with the South African Pharmacy Council.

Preferred

• A relevant management qualification.

WORK EXPERIENCE
Essential

• Minimum 1 year experience in the management of a Private Hospital Pharmacy would be advantageous.

KNOWLEDGE
Essential

• Advanced level of Computer literacy.
• Sound financial knowledge and the ability to interpret financial data.
• Sound knowledge of Private Hospital Pharmacy business operations.