Placement Officer (Ref G88) - Alice Campus at University of Fort Hare

MINIMUM REQUIREMENT

• Must have M+3-year qualification in Finance/IT/Social Science or equivalent.
• 3 years of working experience in a university environment directly involved with Residence ITS Systems.

Added advantage:

• 1-2 years of Supervisory experience 

SKILLS AND EXPERIENCE REQUIRED:

• Proven experience in dealing with managing information and updating records.
• Ability to deliver high levels of client service.
• Ability to handle difficult situations both robustly but also with tact and sensitivity.
• High level of IT skills or ITS proficiency 
• Excellent ability in written and oral communication
• Knowledge of residence policies and procedures
• Ability to prioritize work and work with minimal supervision.
• Ability to build and manage relationships with students and stakeholders from a range of linguistic, ethnic, and cultural backgrounds.
• Integrity and personal rapport in dealing with students
• Ability to deal with internal/external auditors.
• Knowledge of budgeting and ability to scrutinize the budget report. 

DUTIES AND RESPONSIBILITIES:

• Billing of students
• Coordination and administration of the application process for both continuing and first-time entering students.
• Coordinate the Audit process during the residence external auditing cycle.
• Coordination of budget for the leased residences and liaise with the Budget office regarding all the relevant residence budget matters. 
• Liaise with accommodation officers and service providers.
• Managing the placement of students
• Scheduling and planning for the year ahead and future placements
• Provide updated reports for management information.
• Communicate with students and relevant stakeholders (internal and external) via email, telephone, and in person to maintain relationships.

Closing date: 26 November 2023