Point of Sale (POS) Repair Technician at Lesaka Technologies

Job Description

• Position: POS Repair Technician

Role Overview

• We are seeking a skilled and detail-oriented POS Repair Technician to support our technical operations. The successful candidate will be responsible for evaluating, repairing, testing, and maintaining Point of Sale (POS) devices, ensuring they meet operational and quality standards before redeployment.

Minimum Requirements

• National Diploma or Matric Certificate (Grade 12)
• Minimum of 1 years’ experience working in a technical repair centre as a technician
• Proven technical skills within a repairs department
• Experience in repairing, disassembling, and assembling Point of Sale (POS) devices
• Ability to use basic hand tools (small screwdrivers, pliers, and related tools)
• Intermediate computer literacy, including Microsoft Office Suite
• Experience working with Microsoft-based systems
• Experience working with application systems
• Knowledge of Android devices, including application updates

Key Responsibilities / Role Summary

• Evaluate returned POS devices and classify them according to defined categories
• Record, test, and prepare devices for the refurbishment and cleaning process
• Update POS device software, applications, and operating systems
• Maintain accurate Excel reports for tracking POS devices
• Collaborate with team members to investigate and resolve POS device issues
• Assist technical support with hardware and software-related tasks as required
• Manage and update POS device movements and groupings within internal systems