Porter at Gauteng Department of Health

Requirements :

• Minimum requirement: NQF level 2 (Grade 10 or equivalent). Basic understanding and knowledge related to pottering service and health system. Basic understanding of Policies (Batho Pele Principles, Patients Right Charter, Occupational Health and Safety, Six Priorities and National Core Standards).
• Ability to work under pressure. Excellent interpersonal and organizational skill.
• Good written and verbal communication skills. Must be able to do work of a physical nature. Ability to liaise with internal and external stakeholders.
• Ability to work independently and in a team. Ability to communicate well with people at different levels. Ability to organize and plan. Ability to act with tact and discretion.
• Must be self-motivated. Ability to handle tasks of multidisciplinary nature. High level of reliability. Good customer skills and competencies. Ability to handle information confidentially.
• Be prepared to rotate within the scope of work. Must be prepared to work shifts which includes, fixed, after hours, night duty, weekends, and public holiday. Applicant should be prepared to undergo medical surveillance.

Duties :

• Transport patients from registration points to different clinical areas within the hospital. Assist patients who are unable to walk to and from private cars. Accompany walking and non-walking patients, prepare wheelchairs and stretchers for readiness from all different area of the hospital.
• Ensure that patients are transported to and from relevant ward/departments.
• Keep a close observation of patients during escorting. Receive patients from ambulances/vehicles to stretchers or wheelchairs in the presence of a healthcare professional. Render assistance with the transfer of patients to bed/trolleys and vice versa. Record and register all patients transported (daily production sheets).
• Provide statistics (daily production sheets) to the supervisor on a daily basis. Check wheelchairs and stretchers to ensure good working condition. Cleaning of equipment (wheelchairs & stretchers).
• Report all faulty and broken equipment to the supervisor. Keep inventory up to date. Collection of wheelchairs and stretchers daily.
• Laying of stretchers daily. Relieve in other areas/departments when requested by your supervisor and also comply when rotation takes place. Wear name tag or hospital ID daily.
• Attend to training courses arranged by Human Resource Department or section. Attend to sectional meetings. Adhere to Batho Pele Principals.
• Professionalism: Client service, dress code and time management. Adhere to any legal instruction given to you by a senior staff member. Treat all clients and colleagues with dignity and respect.
• To adhere to all portering service policies and procedures. Adhere to timelines. Comply with the Occupational Health and Safety Act (OHSA). Comply with the Performance Management and Development System (Contracting, reviews and final assessment).