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ANGOR, the Residential Property Management Specialists - We Manage, We Rent, We Sell
We Manage
We are one of the largest Property Managing Agents
in the country and are responsible for the finances
and management of over 37 000 Sectional Title and
Homeowner's Association units in over 430
schemes, worth in excess of R40 Billion.
We Rent
We rent out around 50...
Job Description
The Portfolio Administrator (PA) is responsible for ensuring the ongoing process of providing information to stakeholders within the property cell. The PA will schedule Annual General Meetings (AGM) and Special General Meetings (SGM) and update minute books following the meeting. The PA will also follow up and resolve all maintenance and insurance related matters in coordination and cooperation with the Portfolio Specialist (PS) and Insurance Clerk.
The PA reports to the Administrative Manager, and is responsible for administration and query resolution within the cell, as well as the record keeping, archiving and filing for these actions. These responsibilities include liaising with different stakeholders including owners, tenants, contractors, councils, colleagues and management. The PA will also be responsible for updating system information where requested. The PA will request verification on ‘faulty’ meters, and replacement where appropriate.
RESPONSIBILITIES
- Administration and query resolution within the cell
- Scheduling of meetings
- Record keeping, archiving and filing
- Liaison with various stakeholders
- Receiving of maintenance queries & obtaining quotes where applicable
- Following up on completion of maintenance jobs and forwarding of invoices for payment
- Receiving of insurance queries from stakeholders
- Scrutinising of insurance policy to determine cover & excess
- Updating of system information where required
- Receiving requests to check faulty electricity meters, obtaining relevant approval and liaison with plumber/ electrician to complete replacement
- Forwarding of invoices to owners
- Distribution of manual levy statements
- Owner communication
MINIMUM QUALIFICATION
- The applicant must have completed a minimum of Grade 12/ Standard 10 (Matric) and have an excellent command of English as written and spoken language.
- A relevant Tertiary Qualification will be advantageous.
- Previous administrative experience in the property industry and knowledge of the Sectional Titles Act, will be advantageous.
KNOWLEDGE, SKILLS AND ABILITIES
The applicant must have proficient knowledge in the following areas:
- Excellent interpersonal skills
- Knowledge of Sectional Titles Act
- Ability to maintain a high level of accuracy & attention to detail
- Ability to meet turn-around times and grasp the effects and repercussions of his/ her actions on other departments
- Ability to work under pressure
- Effective written, verbal and listening communication skills
- Numeracy and data entry skills
- Effective organizational skills
- Computer Literacy in MS Office
- Time and work management
- Stress management
- Confidentiality, tact and discretion
- The applicant must have completed a Minimum of a Matric (Grade 12) and have an excellent command of English as written and spoken language. Previous experience in the property industry, with specific reference to service delivery will be advantageous.
The applicant must demonstrate the following skills:
- Maintaining strict confidentiality
- Be honest and trustworthy
- Demonstrate sound work ethics
- Flexibility
- Be assertive and dynamic
- Be deadline driven
- Maintaining relationships with all stakeholders
- Can work independently
- Professionalism
- Fast learner
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