Portfolio Manager: Commercial at City Property Administration (Pty) Ltd

Perform Financial tasks and duties associated with the role.

• Preparation and presentation of the annual operational budgets which provides an indication of performance ahead.
• Management of tenant arrears.
• Measurement of monthly property performance against the annual approved operational budget.
• Ensure that monthly reports are completed timeously.

Perform administration related functions.

• Collaborating with internal departments to ensure effective management of the larger repairs and maintenance. Approving of all related repairs in terms of SODA.
• Utilizing business tools to effectively manage the portfolio. (Power BI, Freshdesk, MDA, etc.). Presentation of portfolio performance at monthly controlling office meetings.
• Approving of all credit control admin instructions in terms of SODA.
• Approving of all leasing-related instructions in terms of SODA.
• To ensure that the processes are adhered to in terms of the company policy and procedures.
• Manage other administrative processes related to effective management.

Perform operational tasks and duties associated with the role.

• Manage and monitor the various inspections conducted by the Property Manager.
• Manage and administer the customer services queries in a timeous and effective manner.
• Regular building visits with subordinates.
• Chair monthly financial, team and building manager meetings.
• Contributing to the Sales & Marketing meetings to provide innovative ideas. 
• Identify and motivate improvements to poor performing properties.
• Effective management and interaction with subordinates and internal departments to reduce vacancies and improve income.
• Managing the renewal process with existing tenants to achieve the best possible outcome.
• Interact and build relationships with all stakeholders.

Staff management of the subordinates.

• Coaching & mentoring of the staff.
• Motivate and encourage the team members to perform effectively.
• Monitor and manage performance agreements.
• Identify and manage poor performance by developing an effective corrective plan.
• Provide constructive feedback to subordinates regarding their performance.
• Oversee the work of the subordinates and ensure that they do their work as required.
• Mediate the process between various parties when required to ensure that matters are handled effectively.
• Select and recruit new staff members.
• Identify talent and encourage development and retention of staff.

Requirements

Qualifications & Experience:

• Tertiary qualification in Property Management related qualification preferred.
• 5-10 years’ property experience preferred.
• Estate Agencies Affairs Board Competency Certificate (NQF Level 4).
• Code 08 Drivers License required.