Practitioner: Verification and Evaluation Services at South African Qualifications Authority (SAQA)

• The most eligible candidate must hold an appropriate and recognised qualification at NQF level 5 in human / social sciences, education, or administration or equivalent.
• An NQF Level 6 in human / social sciences, education, or administration or equivalent on the 10 Level NQF will be an added advantage.
• A minimum of 2 years’ experience in data capturing or information management is required.
• More than two years of relevant experience will be an added advantage.
• The incumbent must have a good knowledge of comparison of foreign qualifications standards and procedures.
• Computer Literacy, time management, problem-solving, attention to detail and good written and verbal communication should be the strengths of those aspiring for this appointment.

Duties :

• Plan, organise and document activities to ensure the necessary focus, achievement of delivery targets and availability of performance data.
• Implement workflow systems and apply these to individual applications.
• Screen applications for completeness and determine the necessary action.
• Communicate effectively with a range of national and international entities, ensuring accuracy and completeness in terms of client needs are achieved.
• Undertake verification (online as well as contact based) of client qualification achievements.
• Help to keep information sources / reference materials up to date, known and accessible.
• Undertake activities that show awareness of and sensitivity to client needs and a sense of urgency to meet these appropriately.
• Ensure end to end processing of verification and evaluation services are achieved.
• Maintain a proper register of the records of daily file tracking for reference and reporting purposes and identify issues that should be fed back to the team for continuous improvement.
• Maintain a professional working relationship with clients.