Principal Engagement Manager, Professional Services (ProServe) Team South Africa at Amazon Web Services

Description

• The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Principle Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients.
• You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact.
• Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks.
• You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you’ll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain.
• In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectation.

Key job responsibilities

• As an experienced technology program/project manager, you will be responsible for:
• Leading and managing complex cloud migration and modernization projects
• Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning
• Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes
• Distilling customer needs into clear technical requirements and map them to business outcomes
• Decomposing complex technical problems into actionable, deliverable solutions
• Contributing to technical documentation and define documentation standards

Key job responsibilities

As an experienced technology program/project manager, you will be responsible for:

• Leading and managing complex cloud migration and implementation projects
• Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning
• Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes
• Distilling customer needs into clear technical requirements and map them to business outcomes
• Decomposing complex technical problems into actionable, deliverable solutions
• Contributing to technical documentation and define documentation standards

Basic Qualifications

• 8+ years experience in cloud computing
• Experience in project management of technical programs
• Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience
• 8+ years of direct client relationship management experience, including presentations to C-level executives and management of programs valued at $3M+
• 8+ years experience conveying complex technical concepts to both technical and business audiences.

Preferred Qualifications

• AWS experience preferred. Project Management Professional (PMP) and/or AWS Certified Solutions Architect Associate
• Strong understanding of AWS services, architectures, and best practices
• Experience applying AWS frameworks like Well-Architected and Cloud Adoption Framework
• Proven ability to establish technical credibility with engineering teams and senior technical decision-makers
• Proven success managing multiple stakeholders in complex enterprise environments, with ability to recognize and adapt to team dynamics, cultural nuances, and varying operating styles.
• Demonstrates ability to present to C-level executives and technical experts, driving discussions on best practices, project management, and risk mitigation.