The Department of Health aims to provide quality health services and ensure a caring climate for service users, implement best-practice health care strategies, create a positive work environment for staff, and provide appropriate and top-quality training for health workers. Our vision is to provide high-quality, efficient and accessible healthcare to transform people's lives. Our mission is to create an effective public healthcare system in Gauteng by ensuring we have the right people, skills, system and equipment to provide the care our patients need to live healthy and quality lives.
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Applicants must be in possession of a Grade 12 Certificate and a National Diploma / Degree in Information Technology / Computer Sciences, equivalent NQF level 6 IT related qualification with working experience between 2 - 3 years in Information Communication Technology Support.
Required Skills and Qualifications, Technical Proficiency: Knowledge of Windows/Linux server environments, TCP/IP, and printer driver troubleshooting.
Experience: 2–3 years in office administration and IT support, specifically with office automation systems. Software Skills: Proficiency in MS Office (Word, Excel). Administrative Ability: Ability to generate reports on expenditure and manage vendor relationships. Communication Strong interpersonal skills for helping users with printing issues. Must have a valid driver’s license.
Duties :
Technical Support: Installing, configuring, and troubleshooting printers, scanners, and multi-function devices. Network & Driver Management: Managing print servers, configuring TCP/IP settings, and updating printer drivers.
System Administration: Monitoring print usage, managing print queues, and optimizing print workflows. Asset Management - Maintaining an up-to-date inventory of all printing hardware (asset list).
Consumable Control Monitoring and ordering toner, paper, and other printing supplies. Production Tasks Performing binding, collating, cutting, and folding, particularly in a corporate print room environment.
Liaison with stakeholders – internal and external. Provide minor technical support to other directorates. Liaise with health facilities on printer leasing arrangements and contract expiry matters. Offer guidance on ordering processes and RT3 contract payments. Prepare RLSO1 and RLSO2 documentation.
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