Private Client Manager at Pernod Ricard

Overview

• We are seeking a dynamic and experienced Private Client Manager to join our team, responsible for selling a portfolio of Luxury Spirits and Champagne, with a focus on Cognac and high-end whiskies. The role entails developing both B2B and B2C business, managing high-net-worth individuals (HNWI) and corporate clients and overseeing the allocation of rare, unique and collectible spirits from our global brand companies.

Key Responsibilities

• Business Development: Expand and manage relationships with HNWI and corporate clients, driving sales of Ultra-Premium, Luxury Spirits and Champagnes
• Product Management: Handle and manage the allocations of rare, unique and collectible spirits, ensuring strategic distribution and client exclusivity.
• Network Management: Develop and maintain a robust network of clients, including HNWI, corporate entities, redistributors with a strong and planned route to market (RTM).
• Database Management: Build and manage client databases to track interactions, preferences, and sales activities.
• VIP Experiences: Organize and execute exclusive VIP experiences and events to engage and delight clients.
• Direct-to-Consumer Sales: Drive direct-to-consumer sales strategies and initiatives to maximize reach and revenue.
• Collaboration: Work closely with redistributors, other luxury brands and internal teams to ensure seamless product distribution and customer service.
• Market Analysis: Conduct regular market analysis to identify trends, opportunities, and areas for growth within the luxury spirit’s segment.
• Manage Strategic CRM Programs with Customers, Corporates and Brands

Qualifications

• Experience: Minimum of 5 years in sales or business development within the luxury spirits or related high-end market.
• Network: Proven track record of working with HNWI, corporate clients, and redistributors. The successful candidate should also be highly influential and have existing HNWI networks in South Africa.
• Skills: Strong negotiation, communication, and relationship-building skills.
• Knowledge: Deep understanding of the luxury spirits market, particularly Cognac and high-end whiskies.
• Education: Bachelor’s degree in Business, Marketing, or a related field preferred.
• Location: Based in Johannesburg, with a willingness to travel as required.
• Driver’s License / Valid Passport

Key Attributes

• Customer-Centric: Focused on delivering exceptional customer experiences and satisfaction.
• Strategic Thinker: Ability to develop and implement strategic plans to achieve sales targets.
• Detail-Oriented: Meticulous in managing product allocations, client databases, and sales processes.
• Innovative: Creative in developing unique sales approaches and VIP experiences.
• Influential: Capable of leveraging existing HNWI networks and influence within the market.
• Budget Management
• Entrepreneurial