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  • Posted: Dec 2, 2020
    Deadline: Not specified
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    Rand Merchant Bank (RMB), a division of FirstRand Bank Limited, is a leading African corporate and investment bank and part of one of the largest financial services groups in Africa. We offer our clients innovative, value-added advisory, funding, trading, corporate banking and principal investing solutions. As the corporate and investment banking arm of Firs...
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    Process Analyst (CIB experience)

    Purpose:

    • To work closely with the Process Engineering team to analyse and document business processes.

    Responsibilities:

    • Build and maintain professional working relationships with all stakeholders displaying excellent abilities to initiate dialogue listen advise influence and negotiate to achieve win-win outcomes.
    • Initiate meetings with key stakeholders to track progress manage expectations and ensure stakeholders requirements are delivered.
    • Preserves relationships despite airing conflicting views and seeks mutual gains when addressing conflicts.
    • Anticipates consequences and adapts problem solving based on continual feedback.
    • Act speedily to resolve problems queries and complaints.
    • Adapt communication styles to meet the needs of different audiences. Prepare and submit required reports within stipulated time-frames and provide feedback to management as required.
    • Provide process updates as required by particular projects.
    • Liaise with Legal Risk and Compliance teams to sign-off forms and documents.
    • Ensure adherence to all relevant statutory requirements (e.g. Excon FAIS FICA etc).
    • Adhere to company procedures and audit requirements.
    • Document Risks and Controls in accordance with FirstRand Standards and Framework.
    • Assess process adherence and enable business to function within and adherence level in conjunction with Risk Audit and business.
    • Be able to demonstrate a thorough understanding of the business and its processes to proactively identify problems and solutions.
    • Analyse and interpret business needs and requirements to be able to translate these into understandable and effective business process documents including process diagrams and task level activities within specified time-frames.
    • Ensure all process reference material is properly developed and maintained (e.g. on the intranet).
    • Understand all relevant forms and documents and make changes to ensure all versions are current and up-to-date and store in a single repository.
    • Facilitate the prioritisation of process enhancements and developments.
    • Facilitate sessions with customers to identify process improvements.
    • Ensure process innovation is implemented from idea generation through to execution.
    • Analyse processes and forms and document Level 4 and Task level to produce Standard Operating Procedures (SOP).

    Qualifications and Experience:

    • Minimum NQF 6; BCom Degree
    • 3 - 5 years' business process management experience, with exposure to project management
    • Experience in Corporate and Investment Banking
    • Lean Six sigma certification
    • Nimbus experience advantageous

    Competencies:

    • Analysis and Attention to Detail
    • Problem Solving
    • Verbal and Written Communication
    • Organisational Awareness
    • Programme and Project Management
    • Building Strategic Relationships
    • Teamwork
    • Drive and Results Orientation
    • Time and Self-Management

    Method of Application

    Interested and qualified? Go to Rand Merchant Bank on www.linkedin.com to apply

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