Process Automation Analyst at The Heineken Company

Your responsibilities would include:

• Supporting the Product Owner in translating functional requirements of potential business processes automation into a buildable digital solution.
• Drive awareness and adoption for HyperAutomation in AMEE opcos accordingly identify and scale automation opportunities.
• Lead the process discovery and value engineering activities, Translating functional requirements of potential RPA business processes into actual RPA solutions.
• Accelerate HA solution delivery by participating in the full automation life cycle, being business intake, technology selection, IT readiness and all required support during development, testing and go-live.
• Understanding business requirements, assessing the complexity of these and translate and maintaining process design documentation and communication of functional and process changes.
• Ensuring the product design and implementation adheres to functional requirements and HEINEKEN standards and best practices (i.e., Quality, Architecture, Compliance & Security);
• Delivering working product enhancements with the allocated timescale and quality standards that minimize rework and aspire a zero-defect culture.
• Collaborates with Developers on the solution design to ensure it conforms to overall best practices.
• Driving Proof of Value’s and other internal team projects.
• Conducts continuous improvement analysis on existing internal processes and identifies process optimizations.

Education and Experience:

• You have Bachelor/Master’s degree, preferably in Business Informatics, Computer Science, Engineering.
• You speak English fluently.
• You have a proven track record as Business Analyst (minimum 3+ years), with at least 2 years of experience as Automation Business Analyst.
• You have problem solving and root cause identification skills and you are not afraid to drive projects and really take ownership in making it a success.
• You are able to drive decisions and recommendations about which technology is the most suitable for the business process / problem.
• You are analytically and quantitatively strong and are highly structured.
• You have excellent communication skills (both verbal and in writing): ability to communicate well with technical and non-technical people.
• You are a team player, and you are able to work effectively at all levels of the product team with the ability to influence others to move toward consensus.
• You are able to identify and understand multiple stakeholder perspectives and "truths" and bring an open mind to understanding and build on the views of others.
• You have can-do and hands-on attitude while dealing with some uncertainty in requirements & features to deliver MVP solutions.
• You have experience of working in a deadline driven environment with rapid release cycles.
• Preferably you have experience with working in an Agile environment.
• Preferably you have experience with working with additional technologies like OCR, IDP and/or Process Mining
• You have technical skills / knowledge on Power platform (PowerApps, Dataverse, etc.) , OutSystems, RPA, and other automation technologies.