Process Engineer (Snr) at Nedbank

Job Purpose

• To deal with and influence the more strategic and tactical aspects of discovering; validating; documenting; and communicatingbusiness-process-related knowledge through modelling; simulating and analysing current and future states. Focus is on complexbusiness outcomes and technical aspects; in line with the business strategy.

Job Responsibilities

• Present recommendations on the Business process best practices, industry standards and the application of enabling technologies to process designs and solutions.
• Define/Scope/Estimate/Design efforts for business process improvement initiatives or projects to deliver an optimal business and functional alignment to the Strategic framework.
• Apply process improvement and reengineering methodologies and principles using best practices (i.e. Lean Six Sigma, CEM, Metrics, Goal Alignment, etc.)
• Ensures all changes to processes are reflected in the repository of process documentation (ARIS).
• Contribute to the design/modelling of organization-wide process projects impacting business units in Corporate and Investment Banking
• Work closely with Senior Management, Executives, Business users, Designers, Developers, Vendors, Testing and Training teams, as part of projects squads to deliver end-to-end process artefacts.
• Assess current business processes, functional procedures, and business rules from technical specification documents
• Design and document process solutions or Business Cases, including the design of functional and non-functional requirements with evidence of process improvements that enable the implementation of the business Strategy by breaking it down into targets and obtaining approval of plan from relevant Strategic committees such as EXCO; ERCO; BUCC; OPCOM etc.
• Knowledge of process designs into automation enablers such as Business Activity Monitoring, workflow and BPM solutions and content management tools and performing testing throughout all project phases is preferred
• Ensure business processes and systems are functioning by identifying and documenting and mitigating risks.
• Work with business process owners and technology partners to establish and maintain excellent working relationships and promote team services and capabilities across clusters
• Ability to conduct process simulations and demos
• Contribute to a culture conducive to the achievement of transformation goals (targets) and support business strategies that improve corporate image by participating in Nedbank Culture building initiatives (e.g. Surveys etc.).
• Achieve business Strategy by participating and encouraging others to participate in and support corporate social responsibility initiatives.
• Foster transformation of the workplace and support Nedbank achievement of the BEE initiatives and transformation targets; by contributing to an environment where diversity is valued.
• Improve work processes; productivity and reduce costs by offering innovative ideas and input to Group Risk and/or stakeholders and through soliciting input from managers and colleagues.
• Ability to mentor and coach staff on industry best practices and manage staff on projects.
• Mitigate risks by providing the business with relevant information; guidance and advice based on regulatory standards; compliance and audit findings.
• Evaluate and analyse area audit findings and management improvement comments; by assessing whether actions will result in improvement and by making recommendations.
• Meet financial objectives by containing costs.

People Specification

• No direct reports

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Honours Degree in Business, Industrial/Management Engineering, or IT related field.

Preferred Certifications

• Scaled Agile Framework (SAFe)
• Process Excellence
• Client Centric Design
• Type of Exposure
• Built and maintained stakeholder relationships
• Completed Reports and Achieved Budgets
• Developed and Implemented Communications Strategy
• Improved transformation and culture
• Manage internal process
• Managed Transformation & Innovation
• Managed Relationships
• Managed Self and Team

Minimum Experience Level

• 10+ years relevant Process experience with evidence of working on process automation and process improvement initiatives and projects

Technical / Professional Knowledge

• Microsoft Office
• Principles of project management
• Relevant regulatory knowledge
• Facilitation techniques
• Presentation Skills
• System Development Life cycle(SDLC)
• Functions Specific Policies Procedures and system Knowledge
• Modelling-EPC/BPMN/UML
• Process Design
• Process Measurements
• Analysis
• Business writing skills

Behavioural Competencies

• Adaptability
• Continuous Learning
• Innovation
• Continuous Improvement
• Planning and Organizing
• Technical/Professional Knowledge and Skills