Product Analyst - Dynamics 365 at Barron

Job Description

• We are currently seeking a Product Analyst – Dynamics 365 to join our team permanently. This role is ideal for a driven professional with strong ERP support experience and a passion for ensuring the smooth day-to-day operation of enterprise systems.

Key Responsibilities:

• Resolve second-line ERP functional incidents and user queries escalated from first-line support
• Implement approved system configurations and parameter updates in line with governance standards
• Manage user access, role assignments, and system permissions
• Analyse system issues and determine root causes related to process, data, configuration, or defects
• Support change implementation, testing, and validation of system enhancements
• Assist with release cycles, deployment activities, and post-release verification
• Maintain functional documentation, SOPs, and knowledge base articles
• Identify recurring system issues and recommend process improvements

Minimum Requirements:

• Diploma (NQF 6) in Information Systems, IT, or a related field
• 2–5 years’ experience in ERP support, application administration, and functional system support
• Experience working with Dynamics 365 or similar ERP systems
• Strong analytical, problem-solving, and troubleshooting skills
• Ability to work under pressure and manage multiple priorities

Key Competencies:

• Leadership and initiative
• Commercial drive
• Strategic insight
• Strong analytical skills
• Results-oriented approach
• Commitment to quality and accuracy

 Closing Date 22 May 2026