Product General Manager - Centurion at WeBuyCars

Position Overview:

WeBuyCars is looking to appoint a Product General Manager, whose primary role will involve assuming responsibility for and actively promoting the sales of insurance and tracking products.

There are 3 distribution channels:

• Finance & Insurance department, responsible for offering insurance products in conjunction with vehicle financing.
• Sales representatives who procure leads from clients making cash purchases for vehicles.
• Telesales: Outbound initiatives aimed at marketing insurance products after the sale of a vehicle.

The Product General Manager will be responsible for managing all 3 channels to maximise revenue generated from insurance products.

Key Responsibilities:

Product Strategy:

• Identify market trends, customer needs, and competitive intelligence to shape product development efforts.
• Define clear product roadmaps and prioritize features and enhancements based on market demands.

Product maintenance:

• Ensure that our range of products are fit for purpose, market related and profitable.

• Sales Leadership:
  • Set sales targets, KPIs, and performance metrics to drive revenue growth.
  • Develop and implement effective sales strategies.
  • Managing outsourced call centres and ensuring that SLAs are met, and targets are achieved.

Marketing and Promotion:

• Business partner relationship management.
• Develop and maintain strong relationships with key distribution partners.

Financial Management:

• Monitor and report on key financial metrics, such as revenue, expenses, and profitability.
• Identify opportunities to optimize costs and increase profitability.

Compliance and Risk Management:

• Mitigate risks associated with insurance products and sales practices.
• Stay up to date with changes in insurance laws and regulations.

Reporting and Analysis:

• Provide regular reports to senior management on the performance of insurance products and sales efforts.
• Conduct market research and analysis to identify growth opportunities and areas for improvement.

Project management:

• Ranging from implementation of new software, processes or the roll-out of new products.

Requirements:

• Minimum Grade 12 plus relevant business, insurance or marketing tertiary qualification.
• Proven track record of at least 8 years of experience in a similar role.
• Partnership / Relationship skills – The ability to build strong relationships throughout the ranks (from our sales executives on the warehouse floors to the MDs and CEOs of our business partners).
• Communication skills – The ability to communicate effectively and appropriately at different levels of the organisation.
• Presentation skills – The ability to present and train groups with confidence, conviction and energy.
• Reporting skills – A solid understanding of numbers and intermediate to advanced Excel skills.
• Short Term Insurance experience – A good understanding of Short-Term Insurance products / experience in the Short-Term Insurance industry.
• Project management experience – The ability to lead a cross-functional project team ensuring that deadlines are met, and deliverables are produced on time.
• Trustworthy & Disciplined – The ability to work on your own and to manage and prioritise workload.
• A passion for sales
• Call Centre operational experience – An understanding of call centre operations namely campaign management, sales funnels, contact-ability, dialers, cross selling, client communication cycles, data management, reporting. (Advantageous).