Capitec Bank is a South African commercial bank. As of February 2017 the bank was the third largest in South Africa with 120,000 customer opening new accounts per month.
To simplify banking, we’ve developed an all-inclusive banking solution. Global One is the one solution that enables you to transact, save and access credit in realtime. We also believe in ...
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As the Product Head: Connect, you will be a driving force in the evolution of Capitec’s Connect product, owning its end-to-end lifecycle and ensuring it becomes a best-in-class offering. Leading a high-performing team, you’ll be responsible for providing input and translating the company’s strategic goals into impactful, client-focused solutions that define the future of Connect.
This role demands expertise at the intersection of business strategy, technical execution, and market innovation. You will work closely with various stakeholders, utilizing data and metrics to drive decisions that keep Connect ahead of the competition. With a deep understanding of telecommunications, you’ll unlock new opportunities and harness the power of technology and client data to create a truly transformative product. Step into this role and make your mark on a product that will revolutionize the client experience.
Our Ideal Candidate
10+ yrs experience in business management at a senior level in an innovative high performing environment, ideally within the telecommunications industry
5+ years’ experience managing telecommunications products is preferred
Business and product vision; has had ownership responsibility for a Product previously
Product management where there are multiple initiatives with competing priorities and so experience in influencing multiple diverse stakeholders, both business and technology
Communicating with technical and non-technical senior stakeholders across multiple business units
Authoring of documents relating to product life cycle including business plans, product roadmap, business cases and requirements and functional specifications
Using data and metrics to test theories, confirm assumptions, and measure success
Scoping/running usability studies and/or customer research
Client development and validating products through customer feedback
Leading and managing multi-functional teams to deliver
Minimum Knowledge
Strategic and commercial thinking; able to think about problems from a telecommunications business perspective using people, technology, and product input
Business acumen and systems thinking; able to take a ‘big picture’ view of the telecommunications industry, assess, make logical, sound decisions, and influence others to achieve objectives
Financial acumen - sufficient to effectively operate own cost centre
People leadership and management practices to empower, create focus and delivery
Organising, planning and prioritizing work
Data-driven approach; analytical and quantitative skills
Technologically literate and able to adapt to new technologies
Able to dive deep in understanding the product, the business, and the competitive landscape
Able to present complex technical information in a clear and concise manner to a variety of audiences
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