Product Manager – Customer Loyalty at Salt South Africa

What You’ll Do

• Lead Product Strategy & Execution – Define and implement product roadmaps, ensuring alignment with business goals.
• Drive Customer-Centric Innovation – Build digital experiences that enhance customer engagement and satisfaction.
• Agile Product Ownership – Manage the backlog, prioritize features, and collaborate with cross-functional teams.
• Data-Driven Decision Making – Use analytics and customer insights to optimize product performance.
• Stakeholder Collaboration – Work closely with IT, marketing, and business leaders to drive impactful solutions.
• Financial & Operational Management – Monitor budgets and ensure efficient resource allocation.

What You Bring

• 3+ years of experience in product development, ideally in e-commerce, retail, rewards, or loyalty programs.
• Strong background in Agile, Scrum, and digital product development.
• Analytical mindset with a focus on customer experience and data-driven decision-making.
• Excellent communication skills and the ability to collaborate across teams.
• A degree in IT, Engineering, Commerce, or Marketing.