Product Manager - Lesaka (Fin-Tech) at Lesaka Technologies

Role Purpose

• We are looking for a strategic Product Manager to lead the development, rollout, and ongoing lifecycle management of key products within the Merchant Division.
• This role bridges business objectives, customer needs, and technical delivery, ensuring products are commercially viable, customer‑centric, and delivered with high quality and impact.
• You will work closely with engineering, design, sales, and marketing teams to translate strategy into compelling product outcomes.

Key Responsibilities

Product Vision & Strategy

• Define and own the product vision, strategy, and roadmap aligned to company objectives
• Ensure clear value propositions for merchants and internal stakeholders
• Align product priorities with business growth targets

Market & Customer Insights

• Conduct market research and analyse customer and user feedback
• Use data and insights to prioritise features and enhancements
• Balance customer demand, business value, and technical effort

Cross‑Functional Collaboration

• Collaborate with engineering, design, sales, and marketing teams
• Translate requirements into clear user stories and specifications
• Support teams through delivery to ensure products launch on time and to standard

Delivery, Backlog & Launch Management

• Own and manage the product backlog
• Write clear requirements and acceptance criteria
• Oversee product launches, ensuring readiness across teams

Performance Monitoring & Optimisation

• Monitor product performance post‑launch using relevant metrics
• Gather stakeholder feedback and iterate for continuous improvement
• Drive enhancements that improve customer satisfaction and business outcomes

Experience & Qualifications

Minimum Requirements

• 3+ years’ experience in Product Management
• Strong analytical and problem‑solving skills
• Excellent verbal and written communication abilities
• Experience working with Agile methodologies
• Proven ability to manage complex stakeholder environments

Preferred

• Experience in fintech, payments, or CRM‑based platforms
• Exposure to merchant‑facing digital products