Product Manager at Luno

We are looking for a product manager who appreciates the beauty in the mechanics of each product feature. You'll ensure the voice of our customers is represented in our product strategy. Along with our talented team of Lunauts, you'll be responsible for designing and delivering our product roadmap. You get to work in a dynamic and fast-paced environment, where ownership is key.

You'll work with cross-functional pods to help scale Luno to the next level. This role will be part of the Product team that is headed up by Alex, Luno's Head of Product, meet him here.

Your mission will involve

• Creating and maintaining a high-level product roadmap, where you define product strategy based on Luno's vision
• Conducting market research and competitor analysis
• Collaborating with a brilliant bunch of Product Owners from different teams in order to build short-term delivery plans
• Working with the data and UX teams to research, prototype, test and validate ideas
• Working with the engineering team to translate our product roadmap into detailed requirements
• Working with the marketing team to roll-out and communicate product changes to customers
• Coordinating work between multiple teams across multiple countries
• You wave the flag for customer experience and product quality. Especially by understanding our customers through analysis, research, and direct interaction.
• Recruiting, managing and guiding your team to the next level.
• Continuously monitor the effectiveness of product changes and recommend improvements
• Help facilitate growth by defining and optimising for key metrics
• Understand our customers through analysis, research and direct interaction

In your first six months, you will

• Complete your onboarding program. After getting comfortable with the basics, you'll start learning our patterns in a safe, easy-to-follow way.
• Understand Luno's product roadmap and vision
• Meet the wider team and work closely with Product Owners.
• After completing the onboarding program, you'll begin your journey contributing to your pod's success. You'll help plan the next quarter's objectives and key results (OKRs) and will begin working on our product roadmap. We succeed as a team, so we will provide you with regular feedback from your manager and peers and will encourage you to do the same.

What We'd Like You To Have

• You have at least 4 years experience as a Product Manager or Product Owner
• Knowledge of and experience in performance marketing, acquisition, rewards programs, reactivation, and experimentation.
• You take control and exercise leadership to lead change by initiating action, giving direction and taking responsibility to ensure delivery of objectives/goals/tasks/projects.
• You are great in prioritising, planning and organising your day and can manage your time efficiently
• Working as a team comes naturally to you – it's all about driving cooperation and teamwork to deliver results
• You will be the one raising your hand when it comes to creative and critical thinking and solution-driven ideas
• In order to excel in your role, a great eye for detail is inevitable
• Nothing holds you back, you have a positive and friendly disposition, with a 'can do' attitude
• Familiarity with cryptocurrencies is highly advantageous