Role Purpose/Business Unit:
- The Product Owner for Marketplace and SaaS is responsible for defining and driving the vision, strategy, and execution of Vodacom’s Business Marketplace platform and its SaaS offerings.
- This role bridges business needs with technical execution, ensuring that products deliver value to enterprise customers across all segments — from SOHO and SMEs to large enterprises and public sector clients.
- The role is also responsible for driving the delivery and execution of SaaS products identified through Vodafone Group and Vodacom Group partnerships.
Your responsibilities will include:
Product Strategy & Vision
- Define and maintain a clear vision aligned with Vodacom Group’s strategic goals and architecture guidance.
- Develop and evolve the Marketplace platform to support all telco products and integrated SaaS solutions across OpCos.
- Drive the long-term vision and strategy for the marketplace, positioning it as the “One Stop Shop” for digital solutions.
- Drive the long-term strategic vision for SaaS solutions (Collaboration, Business Efficiency, Reporting, Financial Services, Cyber Security etc ) ensuring a comprehensive, high-quality mix that fulfils the top digital needs catering to Vodacom’s markets in Africa.
- Drive the adoption and interest within the Vodacom Group markets towards the identified CyberSecurity portfolio of SaaS products
Backlog & Roadmap Management
- Own and prioritize the product backlog, ensuring alignment with business priorities and customer needs.
- Collaborate with local markets to identify the categories of SaaS products to be added to the future roadmap
- Collaborate with group product managers across mobile, fixed, satellite and other core services to develop the roadmap for on boarding the strategic group products on marketplace platform.
Cross-Functional Collaboration
- Work closely with solution architects, business analysts, developers, and commercial teams to deliver scalable and reusable platform features.
- Coordinate with leading and emerging Vodacom Group local markets to adapt the platform to regional needs while maintaining core functionality.
Customer-Centric Development
- Act as the voice of the customer, gathering feedback and insights to inform product decisions.
- Ensure frictionless digital experiences across web and app interfaces for direct and indirect sales channels.
- Co-ordinate and work with the product managers across markets to oversee the end-to-end marketplace customer journey, from solution discovery and comparison to purchase, billing, and support handoff, seeking to minimize friction.
Release & Performance Management
- Oversee product releases, ensuring quality and timely delivery of features.
- Monitor product performance using KPIs such as user engagement, conversion rates, and customer satisfaction.
- Oversee, monitor and manage product performance for Vodafone Global SaaS products with the Vodafone SaaS teams and the SaaS solution providers.
Product & Platform Document
- Outlines the long-term goals, target market, and value proposition as and when needed for the platform and the group SaaS products on boarded on the platform
- Document competitive analysis as needed to support and drive the group VB strategy for SaaS Products on the marketplace platform
- Create detailed specifications for features, functionality, and user requirements through PRD, BRS, User Story mapping etc
- Collaborate with Group Technology and development teams to create visual representation of development timeline
- Describe, define and refine how users interact with the product and their experience through documenting journey maps and user stories
The ideal candidate for this role will have:
- B Degree/Equivalent. Preferred with commercial and/or IT specialisation.
- 5-10 years experience in product management in the SaaS or Marketplace domains, ideally within a telecommunications or technology-related (ICT) environment.
- Strong understanding of Agile methodologies and backlog management.
- Excellent stakeholder management and communication skills.
- Ability to balance strategic thinking with tactical execution.
- Familiarity with enterprise customer segments and digital transformation initiatives.
Contextual Fit at Vodacom
- This role is central to Vodacom’s Business Marketplace initiative, which aims to deliver integrated digital and connectivity solutions across all OpCos.
- The Product Owner will work within the Group Vodacom Business Products and Platforms team, reporting to Group leadership and coordinating with local market teams.
We make an impact by offering:
- Enticing incentive programs and competitive benefit packages
- Retirement funds, risk benefits, and medical aid benefits
- Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies
Closing date for Applications: 16 January 2026.
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