Hot Jobs at Vodafone Global Enterprise

Role Purpose/Business Unit:

We are looking for an experienced and forward-thinking Principal Specialist – Group Treasury to work on:

• leading the treasury operations aspects relating to risk, compliance, reporting and monitoring processes within the Group Treasury department; and
• the execution of proposed funding transactions that support the strategic and operational objectives of the Vodacom Group and its subsidiaries.
• This high-impact role plays a critical part in optimising liquidity, shaping capital structure, and leading treasury transformation initiatives within a dynamic, multinational environment. 
• This role also plays a pivotal part in safeguarding financial integrity by embedding risk management and compliance practices across all treasury activities and implementing and optimising Treasury Management System capabilities to support automation, accuracy, and control.

Your responsibilities will include:

Funding and Strategy Execution:

• Support the development of structures and processes for the seamless and automated implementation of funding transactions across Group companies, aligned to business needs and capital structure targets
• Support refinancing initiatives, ensuring optimal implementation of proposed pricing, tenor, and covenants
• Manage relationships with banks, financial institutions, and investors to on the processing and implementation of proposed funding instruments (e.g. term loans, syndicated facilities)
• Support the execution of Group-wide debt programmes including documentation, drawdowns, and compliance with conditions precedent

Cash & Liquidity Management:

• Maintain and monitor the Group’s consolidated cash forecast, identifying risks and opportunities across markets
• Support the execution of liquidity optimisation strategies, including intercompany lending, pooling arrangements, and local funding alternatives
• Support the establishment and oversight of Group liquidity buffers and contingency funding plans

Financial Risk Management:

• Assist in the identification and mitigation of financial risks, including interest rate, currency, and counterparty risks
• Monitor financial market trends and provide input into funding and risk strategy adjustments

Risk and Compliance Management:

• Oversee the implementation and ongoing compliance with the Group Treasury Policy, Delegation of Authority, and related governance frameworks across all markets.
• Support the design, implementation, and monitoring of Treasury Risk Appetite Statements and financial risk limits (e.g., liquidity, FX, counterparty, and interest rate exposures).
• Partner with Internal Audit, Risk, and Compliance teams to test and strengthen treasury controls, segregation of duties, and assurance frameworks.
• Maintain an active compliance register for treasury-related processes and identify potential control gaps or emerging regulatory risks.
• Prepare and present risk and compliance reports to the Group Treasurer for presentation to the Group CFO, Audit & Risk Committee, and other governance bodies.

Treasury Operations & Controls:

• Ensure the accuracy and completeness of treasury data inputs for management reporting, cash flow analysis, and board submissions
• Partner with Finance, Legal, and Tax to review and negotiate treasury-related legal agreements (e.g. facility agreements, ISDAs)
• Maintain compliance with internal treasury policies and external regulatory requirements

Strategic Projects & Treasury Innovation:

• Lead or support strategic treasury initiatives such as TMS enhancements, cash repatriation frameworks, or ESG financing structures
• Conduct benchmarking and research to propose improvements in treasury operations and structure
• Drive automation, digitisation, and process efficiencies across the treasury function

Treasury Systems and Data Management:

• Support the ongoing management, enhancement, and optimisation of the Treasury Management System (TMS), ensuring data accuracy, control integration, and alignment with Group reporting requirements.
• Serve as the support to the business owner for TMS functionality, defining requirements, coordinating upgrades, testing new modules, and maintaining user access controls.
• Collaborate with Group IT and system vendors to ensure system reliability, security, and compliance with Group data policies.
• Drive automation and digital transformation initiatives to reduce manual interventions and enhance efficiency and transparency in cash, funding, and risk reporting.
• Develop and maintain system documentation, SOPs, and training materials to strengthen user competency across OpCos.

Stakeholder Engagement & Communication:

• Collaborate cross-functionally with Group Finance, local market CFOs, Tax, Legal, and external advisors to deliver assigned funding and treasury outcomes
• Prepare high-quality reports, board notes, and presentations for senior stakeholders and committees
• Serve as a support partner on funding and liquidity matters, translating technical insights into strategic recommendations.

Treasury Accounting:

• Oversee payments processing for interest and treasury related expenses 
• Review journals for the posting of treasury related transactions
• Review loan schedules
• Circulation of rates for month end reporting
• Preparation of monthly/quarterly and annual reports for Group Finance
• Preparation of cash visibility reporting

The ideal candidate for this role will have:

• A completed university degree in Finance, Accounting, Economics, or a related field
• Demonstrated continuous professional development in treasury, financial markets, or corporate finance

Knowledge and Experience:

• At least 5 years of progressive experience in corporate treasury, investment banking, finance or related within a large, multinational corporation or financial institution
• Strong technical expertise in funding instruments, including term loans, revolving credit facilities, syndicated lending
• Robust understanding of financial markets and instruments, including foreign exchange, interest rates, and liquidity management tools
• Proven experience in cash flow forecasting, liquidity optimisation, and funding execution
• Advanced proficiency in financial modelling, scenario analysis, and business case development using Excel
• Skilled in preparing and delivering high-impact presentations and reports for senior stakeholders
• Experience working with Treasury Management Systems (TMS); exposure to IT2 and CashAnalytics is advantageous
• Familiarity with treasury governance frameworks, policy implementation, and financial control environments
• Previous exposure to legal and regulatory requirements related to treasury operations and cross-border funding structures
• Strong understanding of enterprise risk management, treasury risk identification, and control frameworks.
• Proven track record in ensuring compliance with treasury governance, regulatory, and audit requirements.
• Hands-on experience managing and optimising Treasury Management Systems (TMS), including data validation, system controls, and user governance.
• Familiarity with automation tools, reporting dashboards, and system integration with ERP or banking platforms.

Competencies and Attributes:

• Strategic and analytical thinker with the ability to connect treasury insights to business drivers
• Strong commercial acumen and decision-making capability in high-pressure environments
• Excellent verbal and written communication skills, with the ability to influence across functions and geographies
• Collaborative team player with a proactive and solutions-oriented mindset
• High attention to detail, with a commitment to accuracy, governance, and compliance
• Demonstrated ability to manage complex projects, engage with diverse stakeholders, and drive innovation
• Technologically adept with the ability to leverage treasury systems and data analytics for decision-making.

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 20 January 2026. 

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Role Purpose/Business Unit:

• The Product Owner for Marketplace and SaaS is responsible for defining and driving the vision, strategy, and execution of Vodacom’s Business Marketplace platform and its SaaS offerings.
• This role bridges business needs with technical execution, ensuring that products deliver value to enterprise customers across all segments — from SOHO and SMEs to large enterprises and public sector clients.
• The role is also responsible for driving the delivery and execution of SaaS products identified through Vodafone Group and Vodacom Group partnerships.

Your responsibilities will include:

Product Strategy & Vision

• Define and maintain a clear vision aligned with Vodacom Group’s strategic goals and architecture guidance.
• Develop and evolve the Marketplace platform to support all telco products and integrated SaaS solutions across OpCos.
• Drive the long-term vision and strategy for the marketplace, positioning it as the “One Stop Shop” for digital solutions.
• Drive the long-term strategic vision for SaaS solutions (Collaboration, Business Efficiency, Reporting, Financial Services, Cyber Security etc ) ensuring a comprehensive, high-quality mix that fulfils the top digital needs catering to Vodacom’s markets in Africa.
• Drive the adoption and interest within the Vodacom Group markets towards the identified CyberSecurity portfolio of SaaS products

Backlog & Roadmap Management

• Own and prioritize the product backlog, ensuring alignment with business priorities and customer needs.
• Collaborate with local markets to identify the categories of SaaS products to be added to the future roadmap
• Collaborate with group product managers across mobile, fixed, satellite and other core services to develop the roadmap for on boarding the strategic group products on marketplace platform.

Cross-Functional Collaboration

• Work closely with solution architects, business analysts, developers, and commercial teams to deliver scalable and reusable platform features.
• Coordinate with leading and emerging Vodacom Group local markets to adapt the platform to regional needs while maintaining core functionality.

Customer-Centric Development

• Act as the voice of the customer, gathering feedback and insights to inform product decisions.
• Ensure frictionless digital experiences across web and app interfaces for direct and indirect sales channels.
• Co-ordinate and work with the product managers across markets to oversee the end-to-end marketplace customer journey, from solution discovery and comparison to purchase, billing, and support handoff, seeking to minimize friction.

Release & Performance Management

• Oversee product releases, ensuring quality and timely delivery of features.
• Monitor product performance using KPIs such as user engagement, conversion rates, and customer satisfaction.
• Oversee, monitor and manage product performance for Vodafone Global SaaS products with the Vodafone SaaS teams and the SaaS solution providers.

Product & Platform Document

• Outlines the long-term goals, target market, and value proposition as and when needed for the platform and the group SaaS products on boarded on the platform
• Document competitive analysis as needed to support and drive the group VB strategy for SaaS Products on the marketplace platform
• Create detailed specifications for features, functionality, and user requirements through PRD, BRS, User Story mapping etc
• Collaborate with Group Technology and development teams to create visual representation of development timeline
• Describe, define and refine how users interact with the product and their experience through documenting journey maps and user stories

The ideal candidate for this role will have:

• B Degree/Equivalent. Preferred with commercial and/or IT specialisation.
• 5-10 years experience in product management in the SaaS or Marketplace domains, ideally within a telecommunications or technology-related (ICT) environment.
• Strong understanding of Agile methodologies and backlog management.
• Excellent stakeholder management and communication skills.
• Ability to balance strategic thinking with tactical execution.
• Familiarity with enterprise customer segments and digital transformation initiatives.

Contextual Fit at Vodacom

• This role is central to Vodacom’s Business Marketplace initiative, which aims to deliver integrated digital and connectivity solutions across all OpCos.
• The Product Owner will work within the Group Vodacom Business Products and Platforms team, reporting to Group leadership and coordinating with local market teams.

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 16 January 2026. 

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Role Purpose/Business Unit:

• The Executive Head of Commercial – Non-Terrestrial Networks (LEO) will lead Vodacom Group’s commercial strategy and execution for all non-terrestrial network initiatives, with a primary focus on LEO satellite technology.
• This group role is pivotal in driving Vodacom’s ambition to deliver seamless, ubiquitous connectivity by integrating terrestrial and NTN solutions across enterprise, consumer, wholesale, and backhaul segments in multiple African markets.
• The role requires orchestrating commercial partnerships with leading LEO providers, shaping compelling value propositions, and ensuring Vodacom maintains a leadership position in Africa’s evolving connectivity landscape.

Key Attributes of the Role:

• Commercial Leadership Across NTN: Lead the commercial agenda for LEO-based NTN solutions, including direct-to-dish and direct-to-mobile, ensuring Vodacom leverages multiple LEO partnerships to maximize value and market reach.
• Strategic Market Influence: Influence and align operating companies and group functions to adopt and scale NTN solutions, building robust business cases and unlocking budgets for new commercial models.
• Connectivity Vision: Understand and articulate how NTN and terrestrial connectivity together create differentiated customer value propositions, especially for underserved and remote markets.
• Cross-Functional Collaboration: Work closely with technology, regulatory, legal, and product teams, as well as external LEO partners, to ensure commercial strategies are executable and aligned with group objectives.
• Stakeholder Engagement: Engage with a diverse set of internal and external stakeholders, including OpCos, partners, and regulators, to drive adoption and ensure compliance with local requirements.
• Performance and Impact: Define and track commercial KPIs for NTN initiatives, ensuring alignment with Vodacom’s growth, profitability, and leadership ambitions in Africa.

Your responsibilities will include:

• Group Commercial Strategy for NTN: Develop and own the group-wide commercial strategy for LEO-based NTN services, ensuring alignment with Vodacom’s broader connectivity vision and local market needs.
• Business Case Development: Lead the creation of compelling business cases for NTN products and services, coordinating input from multiple markets and disciplines, and ensuring financial viability and scalability.
• Partner Management: Manage commercial relationships and negotiations with multiple LEO satellite providers, ensuring Vodacom secures the best commercial terms and maintains flexibility to diversify offerings.
• Product and Proposition Development: Oversee the design and rollout of NTN-based products for enterprise, consumer, wholesale, and backhaul, ensuring integration with existing terrestrial offerings and digital platforms.
• Market Enablement: Support OpCos in launching and scaling NTN solutions, providing commercial frameworks, go-to-market strategies, and sales enablement tools.
• Regulatory and Compliance Alignment: Ensure all commercial activities comply with local regulatory, licensing, and legal requirements, and support policy advocacy where needed.

The ideal candidate for this role will have:

• Matric – Essential
• Bachelor’s degree – Essential
• MBA or other master’s level post-graduate studies – Advantageous
• Minimum 10 years’ relevant commercial or industry experience, with at least 5 years in a management/supervisory role – Essential

Core competencies, knowledge, and experience:

• Commercial Acumen: Proven ability to develop and execute commercial strategies and business cases across multiple markets and segments.
• Connectivity Landscape Understanding: Strong grasp of fixed internet, terrestrial, and non-terrestrial (LEO) connectivity trends, and how these technologies can be combined for optimal customer value.
• Stakeholder Management: Experience coordinating across diverse internal and external stakeholders, including technology, legal, regulatory, and external partners.
• Product and Proposition Development: Ability to translate technical capabilities into compelling customer propositions and scalable commercial models.
• Financial and Analytical Skills: Strong financial modeling, commercial negotiation, and analytical skills, with experience managing large-scale commercial partnerships.
• Resilience and Adaptability: High resilience and ability to navigate ambiguity, drive consensus, and deliver results in a fast-evolving, highly governed environment.
• Communication and Influence: Excellent communication, presentation, and influencing skills, with the ability to engage at all levels of the organization and with external partners.
• Experience in Connectivity or Technology Sectors: Experience in telecommunications, internet services, or related technology sectors is highly advantageous.

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 16 January 2026. 

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Role Purpose/Business Unit:

• Vodacom is a Leading African Mobile communication company providing wider range of communication services including mobile voice, messaging, data and converged services to over 200 million customers. 
• From our roots in the South African Telecommunications industry, we have grown our mobile network business to include financial services to our customers through our Vodapay Super App, covering a total population of approximately 15 million registered users.  Through Vodacom Financial Services (VFS) we also offer merchant (SME and MEE) payment services.
• We employ individuals who are as passionate about customers as we are. We are truly Customer Obsessed, which means that we are passionate about exceeding customer expectations; work relentlessly to really understand the customer; look at decisions through the customer’s eyes and take personal accountability for the customer experience.  We are looking for people with a passion for Artificial Intelligence, IA (Intelligent Automation & Agentic AI) and Big Data.

Your responsibilities will include:

• Create AI/IA products that provide new services to Vodacom and its stakeholders.
• Developing advanced analytical models with large and varied datasets, working with a community of colleagues across Advanced Analytics, technology, and data and customer functions.
• Contributing to the wider community to enable AI capability across Vodafone globally.
• Development of machine learning models for various areas of the business on the Big Data Platforms.
• Machine Learning model performance tracking and reporting. e.g. Use data visualizations to engage audience in a compelling way, enabling effective storytelling.
• Work with lead and principal data scientists to deliver key strategic initiatives to meet the needs of business customers.
• Works in partnership with Big Data Engineering team to automate, integrate & productionize AI workloads.
• Work in partnership with business decision support team, to provide Big Data insights.
• Present results to technical and non- technical audiences.

The ideal candidate for this role will have:

• Bachelor’s or Master’s Degree in quantitative fields like Mathematics, Statistics, Economics, Computer Science Engineering, Artificial Intelligence or related fields (essential).
• A minimum of 3-5 years relevant experience in Big Data & Data Science.

Core competencies, knowledge, and experience:

• Experience in GenAI and Large Language Models (LLMs) is a plus.
• Hands-on experience in building and optimizing recommendation systems.
• Experience in data manipulation: use of structured data tools (e.g., SQL), and unstructured data platforms (e.g. PySpark, NoSQL)
• Proficiency in at least one relevant programming language: Python, R, Java
• Experience across major machine learning model frameworks (e.g. H2O, scikit-learn, PyTorch, Tensorflow) and techniques (e.g. random forest, gradient boosting, k-means segmentation, multiple regression, factor analysis, time-series forecasting)
• Exposure to cloud native deployment of models and working with containerized technologies such as Docker and Kurbernetees.
• Knowledge of MLOps and LLMOps concepts and deployment of models through batch and real-time architectures.
• Professional and/or academic experience in Big Data analytics & deployment of models and algorithms to solve real-world problems (with deep statistical and machine learning modelling expertise)
• Familiarity with visualization tools (e.g. Tableau, Qlik, D3, Apache Superset, Plotly, PowerBI, Opensearch, Grafana)
• Good interpersonal communication and presentation skills
• Ability to work in a fast-paced environment.
• Analytical and expansive thinking with a strong desire to deliver and develop.
• Design & Systems Thinking in relation to AI and Machine Learning Eco Systems.
• Real-time Decisioning & Intelligence use case deployment and evaluation experience.

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 16 January 2026.

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Role Purpose/Business Unit:

• To support Vodacom Direct’s channel operations by coordinating campaign performance, partner enablement, and project testing activities. This role plays a key part in ensuring the smooth onboarding and management of trade partners, accurate reporting, and continuous improvement of customer experience, sales performance, and operational efficiency.
• The candidate will be responsible for consolidating the performance of new lines and add on lines to present a complete view of the Vodacom Direct Inflow portfolio.

Your responsibilities will include:

Campaign & Business Partner Performance Support

• Monitor and track performance across acquisition, base management, and retention campaigns.
• Assist in analysing campaign results to optimise campaign strategies.
• Generate monthly, weekly and ad hoc reports on agent and partner performance, customer pain points, and service gaps.
• Validate campaign insights through call listening and data analysis to ensure quality and relevance. 

Trade Partner & Telesales Support

• Support onboarding of new trade partners: due diligence, document collection, Dealer ID creation, IRSP/SFTP access, and training coordination.
• Track and manage deal letters and bespoke deals, to ensure alignment with commercial goals.
• Monitor 14-day cancellations and returns, and work with partners to reduce churn and improve customer retention
• Coordinate the distribution of deals and ensure partners have access to the latest offers and promotions.

Project Enablement & Testing

• Assist in planning, executing, and tracking enablement projects to support Vodacom Direct operations.
• Provide regular updates to leadership on project progress and outcomes.

Compliance & Continuous Improvement

• Ensure compliance with internal policies, data protection laws, and industry regulations.
• Identify process inefficiencies and collaborate with cross-functional teams to implement improvements.
• Share best practices and support training updates based on campaign and partner performance insights.

The ideal candidate for this role will have:

• Matric (Essential)
• Minimum of 2 years relevant experience

Core competencies, knowledge, and experience:

• Campaign performance tracking.
• Partner onboarding and support.
• Sales operations and deal management.
• Project coordination and reporting.
• Compliance and process improvement.
• Data analysis – to interpret campaign and partner performance.
• Communication – for coordinating with partners and internal teams.
• Project management – to support enablement initiatives and track progress.
• Problem-solving – to identify service gaps and improve processes.
• Compliance awareness – to ensure adherence to policies and regulations.
• Strong analytical and problem-solving skills with experience in reporting and performance tracking.
• Excellent communication and relationship management skills.
• Detail-oriented – to ensure accuracy in reporting and compliance.
• Proactive – to identify gaps and drive improvements.
• Collaborative – to work effectively with partners and cross-functional teams.
• Adaptable – to manage changing priorities and multiple projects.
• Customer-focused – to understand and address service gaps and pain points.

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 15 January 2026

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Role Purpose/Business Unit:

• The purpose of this role is to implement the CBU Sales and Distribution strategy in conjunction with all the unbranded channel partners and strategies while creating regional strategies aligned to business objectives.
• The main KPI’s that need to be implemented and managed are channel economics linked to efficiencies. Net Sales Revenue being the overarching objective.
• The role is to act as a conduit into the rest of the business but not limited to i.e. Segment Marketing, Product and Services, Digital and Content and Financial Services.  Deeper understanding of segmented marketing, strategy and business development as well as analytical and basic financial competence.

Your responsibilities will include:

• Brand representative: Be the face of the brand across all unbranded channels, ensuring a unified and compelling brand representation. Uphold and promote the brand values, messaging, and visual identity consistently within the unbranded branded channel.
• Monitor competitor activity in the county and work with Marketing to develop and implement competitor activity plans to ensure the gap is closed.
• Weekly and monthly management reporting and analysis of unbranded channel and competitor landscape
• Through a team deliver and be responsible for market share intelligence, revenue and net promoter score for unbranded channels.
• Operationalise the Sales, Business Development, People, Projects and General Management strategies. (Inform, customise and Execute comprehensive channel strategies to maximise brand exposure and engagement. Collaborate with cross-functional teams to align channel efforts with overall brand objectives)
• Financial Service and Fixed Services, driving beyond mobile and relevant business objectives and customer experience in a county area as defined by Vodacom. (Vodacom products and services)
• Build and maintain strong, strategic relationships with key stakeholders internally, i.e. Channel, Retail Operations etc.; and externally, i.e. Government;  Service Providers, sales partners such as wholesalers; to effectively implement county plans to drive revenue growth and beyond mobile in the region. (copy info from Branded manager into this profile)
• Drive seamless customer experiences. Provide insight and feedback about the customer journey and processes across all Branded channels. Through a better understanding of customer pain points and be consistent in approach aligned with CX experience ambition of Vodacom. Spirit days/surveys in Branded channel
• Implementation of the CBU and Channel Strategy will be required. 
• Drive customer take-up of Vodacom products and services the unbranded channel through effective proposition, campaign management and sales initiatives.
• Design creative go-to-market approaches in collaboration with the regional marketing team, and ensure effective execution within timelines and budget
• Ensure that all propositions and campaigns are executed on time and in full both regionally and HO aligned.
• Ensure compliance with POPI, Health and Safety standards for staff and with external stakeholders.
• Manage suppliers and OEMs within the channels
• Collaborate on ensuring stock is managed (forecasting / stock deliverables / stock in trade and wastage) efficiencies.
• To engage Unbranded team in centre and facilitate channel on clarity of DB numbers for the year linked to their respective deal letters. (Gross Connections, VABS & Inflow revenue etc.).
• Implement people transformation initiatives in third parties
• Analyse, resolve and feedback on all regional customer issues.
• Protect and promote Vodacom products and comply with regulations like POPI and RICA etc.
• Report on sales performance both internal and external. (EXCO, reviews, tracking and analysis, etc.) daily, weekly, monthly and quarterly.
• Identify and provide leads for new business partners.
• Customer acquisition and retention (Base and Inflow)
• Constantly monitor competitor activity in the trade and create plans to mitigate as necessary.
• Manage Field Marketing Agency relationship and execution, as well as alignment with regional priorities.
• Provide insights for effective analysing for improvement of TNPS across Retail touchpoints and ENPS for the Region

The ideal candidate for this role will have:

• Matric - Essential
• Degree / Diploma - Essential. (A 3 year Business Management /Sales / Commercial Diploma/Degree or SAQA Accredited Equivalent etc.)
• Minimum of 5 - 8 years’ sales experience
• Minimum of 2 years at Management level - Essential
• Should have experience in Management of a Sales Strategy, Business Development, People, Projects and General Management.
• Drivers licence - Essential
• Own vehicle

Core competencies, knowledge, and experience:

• Delivering Results (financial and all KPIs) and Meeting Customer Expectations
• Entrepreneurial and Commercial Thinking
• Leading and Supervising (Mentor and Leader)
• Analysing (Using data, deriving insights and Initiate action through approval processes)
• Creating and Innovating.
• Planning and organise.  
• Presentation skills 
• MS Office

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 26 January 2026. 

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Role Purpose:

• The Platform Engineering Manager is responsible for the end-to-end health of the shared infrastructure and platform built to power M-Pesa products and services. Working collaboratively with technology teams, the Platform Engineering Manager will help to drive operations and automation to accelerate product delivery and ensure consistent and stable services. They will ensure that the technologies employed across environments including Security and DevOps are correctly operated through a mixture of in-house and third-party teams and services, to provide a resilient, secure, and highly available platform for our products and services to run on, and that the overall strategy for platform delivery is defined, approved, and implemented.
• You will be required to establish, deliver, and refine a platform engineering roadmap to ensure that all platforms and products remain current, deliver value to product engineering teams, and supports the needs of internal stakeholders in terms of scalability, resilience, security, capacity, and operational maintenance.
• You will be responsible to implement and maintain shared platform services in a fast, secure, and efficient way to build NextGEN Technology platforms. Drive the roadmap of the Platform Engineering and supports the delivery of key futures by other business ART’s.
• Implementing cloud-native infrastructure, enabling microservices and extensive use of Open APIs, as well as achieving zero service outage, which requires enabling CI/CD tools and DevSecOps.

Your responsibilities will include:

Help align Strategy with execution:

• Provide input into the Platform strategy.
• Delivery of the Strategic Platform Engineering RoadMap
• Designing and implementing solutions which have high availability and are scalable.
• Build business cases for different Platform Engineering propositions
• Interface between Product squads and Cloud Infrastructure teams.

Drive Platform engineering (DevOps) Maturity:

• Creating and implement a DevOps SRE strategy, involving the creation of roadmap, introduction of processes, metrics, and systems to ensure success of the function.
• Manage and optimize the flow of value through the ART through ongoing evaluation of practices associated with DevSecOps and Release on Demand in the Continuous Delivery Pipeline
• Drive an engineering culture of continuous improvement (CI) based on data, e.g. Platform Performance metrics.
• Ensure technical debt and associated impacts are visible to stakeholders
• Ensure RISKs are managed, to remove impediments and ensuring mitigations are implemented.
• Build and maintain a core set of metrics that allow the business to understand the state of the infrastructure and platform performance.

Platform Engineering business as usual:

• Manage the delivery of features requested by the ARTS during PI planning.
• Manage product backlog for Platform engineering team
• Ensure that operational SLA and KPI’s  are met by DevOps team.
• Help to transform the M-pesa HUB into a cloud native environment.
• Migrate all cloud-based Dev, Test and UAT and OAT environments to the Private cloud on the HUB to implement cost savings.
• Manage yearly capacity upgrades.
• Manage capacity planning for all platforms and infrastructure.
• Ensure SLA’s are met for vulnerability and patch management on Infrastructure across M-PESA
• Drive automation of patch management across all platforms
• Implement CI/Cd toolset and pipelines on the HUB and other platforms.
• Implement Infrastructure and code to automate the spin up virtual environments.
• Approve user access to the platforms and environment under Platform Engineering’s control.
• Line manager to allocated people in Platform Engineering
• Facilitate and guide platform engineering discussions in weekly architectural forum.
• Manage infrastructure asset register for M-Pesa Platform Engineering
• Responsible for Incident and Problem management for L2 support on the HUB.
• Responsible for the delivery of network connectivity between the markets, HUB and AWS.
• Perform monthly User and ARM group attestation for the M-Pesa HUB
• Implement processes and controls within platform Engineering to improve and maintain the CSB Score to 4.0 or higher.
• Maintain platform availability of 99.99% across all platforms.
• Responsible for Infrastructure support and monitoring on AWS non-production systems
• Delivery of AWS hosted systems for non-production and production environments through the development of Terraform code, based on requirements provided by the release trains.
• Responsible for PAM (Privilege access management) on the M-Pesa HUB.

Prepare and Facilitate PI Planning:

• Facilitate PI Planning readiness by fostering the Continuous Exploration process
• Assist with economic decision-making by facilitating feature and capability estimation by teams and the roll-up to Epics, where necessary 
• Prepare for and facilitate PI Planning event
• Summarize Team PI Objectives into Program PI Objectives 
• Resource management and recruitment associated with ART including 3rd party resources

Guide Program Execution: 

• Track the delivery of features 
• Help manage risks and dependencies
• Escalate and track impediments
• Facilitate periodic synchronization events, including the ART sync, Systems Demos and Inspect and Adapt workshops
• Ensure effective vendor management
• Provide regular reporting and analysis to drive effective decision making and continuous improvement

The ideal candidate for this role will have:

• Bachelor’s Degree: A bachelor’s degree in business, Computer Science, Engineering, or a related field is essential.
• Master’s Degree: An MBA or a master’s degree in a related field is advantageous.
• You must have experience with Infrastructure as Code, Scripting / Automation, Tooling pipelines: Terraform, GoCD, GitHub, Nexus, etc.
• A strong understanding of AWS and Azure (and other cloud services) and its surrounding services.
• Expertise in cloud technical architectures and deployment models (serverless vs server managed).
• Experience of implementing and improving infrastructure monitoring and engineering metrics.
• Management Experience in a FinTech environment, or at least infrastructure in a financial service environment – minimum 2 years
• Technical experience working with infrastructure technologies – Min 5 years
• Has background in IT Execution, with hands-on experience in Platform engineering and infrastructure, and with CI/CD, who understands modern architecture patterns, the digital technology space, and is capable of simplifying and decoupling legacy systems. Also familiar with information security vulnerabilities and risk management.
• working with PaaS, API Microservices driven environments.
• Strong experience managing complex build and run PaaS environments.
• Good understanding of DevOps or DevSecOps.
• Proven experience in the following technologies: server, network and firewall Hardware; Infrastructure Virtualization; Data Centers; VMware; Cloud infrastructure

Personal Attributes

• Self-starter
• Ability to work under pressure and without supervision
• Servant leader 
• Excel at analytical thinking
• Excel in Critical Thinking
• An adaptive, empathetic, collaborative, and positive mindset

Closing date for Applications: 20 January 2026.