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  • Posted: Jan 9, 2026
    Deadline: Not specified
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  • Africorp Specialised Recruitment provides national and international search and selection through the application of scientifically validated and reliable practices in the selection process. Through our team of specialist recruiters, registered industrial psychologists, chartered accountants, master reward specialists, attorneys and payroll specialists, we h...
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    Product & Service Delivery Lead

    About The Role

    • The Delivery Lead will be responsible for driving the design, development and delivery of products and services, with a focus on technology-enabled solutions. Approximately 80% of the role will focus on the design, development and delivery of products and services (including collaboration on software development activities). The remaining 20% of the role will involve project management responsibilities to support the effective planning, coordination and execution of delivery.

    Qualifications

    The following qualifications are required for this role:

    • Degree-level education in a relevant discipline such as Business, Law, Accountancy, Computer Science, Software Development or a related field (or equivalent 5 plus years professional experience).
    • Professional certifications in product delivery, service design or project management (or equivalent 5 plus years professional experience).
    • A strong track record of continuous professional development, demonstrating a commitment to staying current with emerging technologies, delivery methodologies and industry best practice.
    • Additional qualifications and experience in governance, compliance or regulation would be an advantage.

    Key Responsibilities

    Product & Service Delivery (c. 80%)

    • Lead the development and delivery of new and existing Elemental products and services, ensuring they meet client needs and regulatory requirements.
    • Work closely with internal teams to translate service requirements into deliverable processes, workflows and software specifications.
    • Collaborate with software developers and external partners to support the design, development and delivery of new digital solutions and systems.
    • Support testing and deployment activities for new services and software solutions.
    • Support the development of service frameworks, operational processes, documentation, and training materials.
    • Ensure products and services are delivered consistently, efficiently and to a high quality.
    • Monitor delivery performance and gather feedback to drive continual improvement.
    • Provide subject-matter insight on professional services and compliance requirements to inform solution design.

    Project Management (c. 20%)

    • Manage end-to-end delivery of development projects, ensuring timelines, budgets, resources and quality standards are met.
    • Coordinate project meetings, capture clear actions, decisions and next steps along with overseeing governance and reporting arrangements.
    • Coordinate cross-functional teams and external suppliers as required.

    Skills & Experience

    • To be successful in this role, you will have the following skills and experience:
    • Proven experience in product development and delivery within professional services, compliance or related sectors (e.g. financial services).
    • Strong understanding of software development processes and technologies.
    • Experience of technology enabled service delivery, digital solutions and workflow tools.
    • Excellent stakeholder management, collaboration and communication skills.
    • Demonstrable project management experience.

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Africorp Specialised Recruitment on www.linkedin.com to apply

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