Product Manager at Nedbank

Job Purpose

Solution Innovation is customer centric environment that takes care of the customers when they need the following products: Unsecured Loans, Overdraft facilities and Student Loans. We have a career opportunity for you to come in and manage mentioned products to meet customer requirements, aligned with the strategy of the bank

This is an opportunity that will keep you excited, intrigued, engaged and will allow you to exercise your expertise, skills and competencies at all times. The role gives you a space to become eager to acquire new skills; skills that will help you to ensure the relevance of our Value Proposition

You will be amongst a team of great people, magnificent colleagues that are obsessed with getting things done! A culture of Customer Centricity, Boldness, Professionality and Resilience.

Job Responsibilities

• Implement business change initiatives by introducing; managing; making (people change; technological change; process change) happen and keeping Management Information updated.
• Identify, understand and agree the direct and indirect impact of business change initiatives by researching; interviewing affected stakeholders and applying end to end skills set.
• Monitor for continuous improvement by observation, analysing data and providing ongoing feedback.
• Ensure compliance (brand/reputation/other risks) by enforcing regulations; policies and procedures and understanding link from policy - process- system - operating procedures.
• Provide innovative solutions for updating processes by defining procedures and facilitating workshops with stakeholders. Obtain and secure stakeholder buy-in to solution by presenting alternative solutions and recommending the best solution.
• Contribute to updates of standards; policies and procedures by meeting with respective stakeholders; agreeing and recommending changes and sending emails confirming the enhancements.
• Identify the business issue by observation, analysing management reports and requests from EXCO. Identify cost/time/quality/risk aspects of the business issue by investigating the business benefits or problems.
• Manage internal and external stakeholders by regular meetings and agreeing deliverables.
• Recognise performance improvements by acknowledgement of business improvements from other stakeholders.
• Build trusting relationships with stakeholders by open communication, conducting one-on-one meetings and accepting their input.
• Ensure all personal development plan activities are completed within specified timeframe.
• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations

Minimum Experience Level

• 3-5 years’ Product Management (Full Life Cycle) experience Must
• 1-2 years’ operating in an Agile environment
• 1- 3 years’ working on Analyst exposure
• 3 – 5 years Unsecured Lending experience would be an advantage
• Experience in delivering high impact Presentation skill and MS PowerPoint is a must

Preferred Qualification

• B Degree: Computer Sciences, IT, Project Management, Business Management / Engineering or related essential.
• Professional / Master in Business Administration

Type of Exposure

• Banking platforms
• Agile Methodologies
• Fast moving idea generation environment
• Innovative environment
• Shifting priorities, demands, and timelines

Technical / Professional Knowledge

• Project Management
• Data Analysis
• Governance, Risk and Controls
• Innovative
• Change Management