Product Manager - Network Experience at Rectron South Africa

Job Description

• The main purpose of the job is to ensure growth by effective product planning, marketing and sales of the products.

Primary Objectives:

• Management of the product lifecycle, by gathering and prioritizing the product and customer requirements, defining the vision and working closely with suppliers, to deliver winning products and solutions to the market.
• Effectively working in conjunction with sales, marketing, and technical support teams ensuring that customer satisfaction and revenue goals are met.
• Ensure that all product and marketing efforts support Rectron’s overall strategy and goals.
• Effectively communicating with the chosen supplier and ensuring that all requirements are met, and providing proper feedback to the sales team, finance, and marketing where applicable.
• Take responsibility for recruiting customers to build up the customer base. By achieving this objective, you will be required to provide regular training for the sales team as well as customers on your product suite.
• Ensure that you will be the largest contributor in terms of customer recruitment on your product line and will need to personally cement relationships with the bulk of your customer base.
• Facilitate with marketing dept., for driving all go to market activities on your product line, within Rectron. (in accordance with Rectron’s full product offering, strategy and customer requirements) This includes PR, Advertising, social media, relationship building activities, Trade marketing and direct communication where necessary.
• Enthusiasm in spending time in the market to understand their problems and find innovative solutions for the broader market. In conjunction with this is it your prerogative to spend time understanding industry trends and key developments.
• Understanding the competitive market, both supplier and Rectron competitors with regards to pricing, unique selling points, differentiators etc.
• Ability to communicate professionally within all areas of the company.
• Identifying and liaising with marketing communications to define the go-to-market strategy, helping them understand the product positioning, key benefits, and target customer. You will also serve as the internal and external evangelist for your product offering, working with the sales channel and key customers.
• Effectively replay all information from the Supplier and will be Rectron’s main point of contact with the Supplier. Act as a point of first reference for all product related queries.
• You will be measured on GP and stock holding as well as GP percentage and it is imperative that you manage this and make sure that it is communicated to all incumbent staff.
• It is extremely important that you spend much of your time in communications with customers to educate and advise them on strategies for their businesses.
• Liaising with your counterparts in the branches ensuring that they have all the available information required, to support you in their own customer recruitment activities.
• Providing an SLA for internal and external queries in terms of responding to email and telephone calls on time. To facilitate and assist you with this, you each need to nominate a second person as a backup for you when you are not available.
• Interacting closely with management to report decisions regarding the product.

List of Product Manager Functions

• Management Pricelist- Project pricing- Vendor engagement on project deal pricing
• Promos and Specials- Marketing Drivers
• Training Customer sessions, floor day, Vendor Training,
• Regional Support- Weekly discussion, stock profile, customer call downs, Training, Event Management
• Supplier Rebates, Credit note allocation, Invoicing Accounts
• Vendor Reporting, Accuracy and Timeously- Vendor requirement acknowledge
• Weekly pricing and MPL sharing- Accurate information and updates- Customer Price files,
• Rectron Led - Internal and External Training Sessions- Vendor participation
• Sales Campaigns and Incentives
• Sales Pipeline Discussion and Review- weekly
• Managing order processing, receiving stock, ETA updates,
• Pipeline opportunity finder
• Marketing - projects, portal uploads, claims and payments
• SKU creation
• List of Reporting
• Marketing assistance
• Incentive reporting
• Internal Sales monitoring and reporting
• Pricelists assistance and updates
• Rebate files - weekly updates
• Credit note allocation- vendor credit notes
• Account updated and invoices created
• Weekly quote reports
• Weekly ETA updates
• MPL weekly distributed
• Vendor Sellout files
• Demo file and updates weekly reporting to Vendor
• Marketing Requisitions and Tickets
• Rebate files, weekly corrections to be updated and resubmitted
• GIT report
• Rectron backlog report
• PM allocation- S account rebates
• SOW
• Pipeline

Education/Qualification, Skills and Experience

Education/Qualification

• Matric

Skills & Competencies

• Strong Excel skills
• Vendor engagement
• Vendor reporting
• Stock ordering
• Stock profiling
• Price list updates
• Training
• Aged stock
• Promotions
• Campaigns
• Vendor Meetings, QBR
• Sales and customer profiling
• Project management
• Customer engagement
• Internal product reports and sales reports
• Strong sales ability
• Excellent customer relationships
• Motivated by additional sales
• Ability to work under pressure
• Well-disciplined individual
• Excellent project management skills
• Strong organizational skills & business acumen
• Attention to detail

Experience (experience required for the job)

• Minimum of 3 years’ experience in sales and/or product management
• Strong network infrastructure experience NON-NEGIOTABLE
• Detailed understanding of turnover and profitability, sales cycle, aged stock and key products
• Driver’s license

Closing Date 14 September 2026