Production Lead - Studio X at Hogarth

The Role  

The Production Lead manages and leads Studio X in North America for The Coca Cola Company (TCCC) account. They are responsible for the successful execution of overall production within Studio X including - delivery, overall satisfaction, quality of service, on-time, and on-budget completion of deliverables across TCCC account in North America. They partner to analyze, solve and present viable strategic production roadmaps and solutions to our clients and internally across the HOGARTH network. They identify new work streams and solutions by drawing on the Studio's vast capabilities and understanding our global network. They will partner closely with the NA Leadership of the broader HOGARTH team supporting the TCCC account. 

The Production Lead will need to have a thorough understanding of all areas of the Studio's services and be able to work in a flexible, fast-paced environment. They will be managing a team across operations, content & digital production, social, media/data, studio team members, as well as partner with and other internal/external teams regionally and globally. 

The successful candidate will use their superior problem-solving skills, judgment, and excellent relationship building skills to be a leader and mentor for the team and the studio overall. They can identify and champion great creative work and understand the importance of flawless delivery. They are also strong leaders of teams who inspire others to act courageously.  Additionally, they have a passion for operational efficiency within the production space and are creative in their solutions, as well as a collaborative solutions-oriented approach.   

Strategy and Management 

• Stewards StudioX North America by driving revenue and profitability, against annual targets
• Partners withs with HOGARTH team leadership and agencies to engage with our most senior clients/partners through OpenX to develop, sustain, and grow the scope of Studio X production across both organic and new business
• Develop the relationship of strategic, trusted production partner with clients; exploring and building understanding how the Studio can meet their business requirements
• Engages with teams and partners to gain full understanding of their objectives and requirements, and partners with them to define the scope and production strategy for programs and requests
• Curates and casts the most appropriate team through thoughtful resource and capacity planning and collaboration with OpenX partners and StudioX production leads
• Leverage Hogarth’s global production network to ensure the most efficient, effective and profitable production services are delivered which meet the client’s needs
• Partners with agencies and clients to be sensitive to the client's needs and concerns, while managing expectations and pushing back appropriately

Financial Management 

• Demonstrates strong commercial acumen and financial management, understanding the economics of our business and contributes in a way that supports the financial model. 
• Consistently creates solid revenue forecasts, with accurate representation of committed vs. upside/downside revenue
• Cross collaborates with HOGARTH agencies on TCCC client needs through OpenX and identifies opportunities for growth within the existing client work
• Owns/collaborates on contract negotiations
• Reviews and approves final SOWs and Change Orders

Operations 

• Leads and drives StudioX production team to flawlessly deliver work that meets client’s business, operations, and strategic goals, assigning clear responsibility for tasks, decisions and clear objectives.
• Ensures they have the right people, process, partners, and deliverables to get to the best production solutions
• Continually assesses and simplifies complex processes to make them more efficient
• Ensure that all work is carefully monitored and quality-assured, despite day-to-day pressures and that work produced is of the required quality expected both by the client and our organization
• Proactively identifies, tracks, and mitigates account risks and issues, escalating appropriately.

Collaboration 

• Builds strong partnership and collaboration across team, capabilities and functions within internal agency team, as well as with clients and key external partners, including your account’s key third parties, regional offices, clients, agency partners, etc.
• Motivates and drives the integrated team towards forward progress, action and results
• Develops and maintains high levels of team effectiveness (trust, communication, collaboration, productivity, diversity, engagement).
• Effectively and impartially navigates teams with conflicting priorities
• Builds strong, trusting relationships with key stakeholders and clients across the business

Team Development 

• Manages teams to successfully execute in a quick paced environment across varied project types.
• Takes active responsibility for morale of the team. Works with leads to identify issues impacting team satisfaction and proactively recommends solutions to address them.
• Coaches, trains, and mentors team members in Studio X
• Reviews team structure and resources on an ongoing basis to ensure high quality delivery, quality and service for our clients, while appropriately maintaining agreed profitability
• Supervises and offers support even to those you do not directly manage.

Requirements: 

• Successful experience in a strategic, complex, multi agency /client environment
• Demonstrated experience working with Senior and Executive management at the agency and with clients
• Experience leading production from an operational standpoint
• An appreciation for how great work gets done and a commitment to ensuring flawless execution
• Confidence and experience working with a major global brand with multiple subsidiaries
• Strong cross-capability and cross-function collaboration and communication skills
• Commercially focused with a passion for delivering and exceeding results
• Inspiring leadership, ability to rally teams and experience in driving change and governance through cross-functional teams with internal and external constituencies
• Demonstrated experience of successfully working within a virtual team environment
• The ability to thrive in an ever changing and dynamic work environment
• Ability to effectively manage multiple projects and relationships cross functionally
• Experience with complex decision and planning processes
• Ability to conduct presentations comfortably to large group
• Quality and delivery focused. Self-initiating, adaptable, team orientation, conflict resolver, change agent.