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Professional Nurse (Quality Assurance) (This Is a Re-Advertisement And People Who Applied Previously Are Encouraged To Re-Apply)eviously are encouraged to re-apply) at Gauteng Department of Health
The Department of Health aims to provide quality health services and ensure a caring climate for service users, implement best-practice health care strategies, create a positive work environment for staff, and provide appropriate and top-quality training for health workers. Our vision is to provide high-quality, efficient and accessible healthcare to transform people's lives. Our mission is to create an effective public healthcare system in Gauteng by ensuring we have the right people, skills, system and equipment to provide the care our patients need to live healthy and quality lives.
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Professional Nurse (Quality Assurance) (This Is a Re-Advertisement And People Who Applied Previously Are Encouraged To Re-Apply)eviously are encouraged to re-apply)
Matric/grade 12 Certificate with basic qualification accredited with SANC in terms of Government. Notice R425 (i.e. Diploma / Degree in Nursing) or equivalent qualification that allows registration with the SANC as a Professional Nurse (General, Psychiatric and Midwifery)
Registration with the SANC as Professional Nurse and current registration.
Grade 1 no experience in nursing after registration as Professional Nurse with the SANC in General Nursing
Grade 2 a minimum of 10 years appropriate/ recognizable experience in nursing after registration as Professional Nurse with the SANC in General Nursing and
Grade 3 a minimum of 20 years appropriate/recognizable experience in nursing after registration as Professional Nurse with the SANC in General Nursing.
At least 3 years of the period referred to above must be appropriate / recognizable experience working in Quality Assurance unit, or as a quality champion in the wards. Extensive knowledge in customer care service program.
Experience in customer care service programs in health institution. Relevant knowledge and understanding of legislative framework applicable to Quality Assurance in the public health facility.
Computer literacy in MS Office Package (MS Word, Ms. Excel, and Ms. PowerPoint). Presentation skills. The applicant must have ability to interact with diverse stakeholders, health care users and givers. Good communication skills, Report writing skills, Facilitation skills, Co-ordination skills, Problem solving skills, Good interpersonal relations.
People management skills, teamwork skills, self-motivated and goal orientated. Must have ability to work under pressure and be a creative thinker.
Duties :
Ensure effective management of Quality Assurance Services package in the health facility. Coordinate the Quality Assurance programs: Support and implement Customer care programs (Waiting times, PEC, Customer care training & implementation of Batho Pele Principle). Assist with the facilitation of the implementation of NCS (RNS) & 6 Ministerial priorities including IHRM.
Coordinates the development and implementation of QIPs, Implement complaint management system, Management of Patient Safety Incidents. Participate in clinical audit and clinical risk management.
Conduct training of employees on Quality Assurance matters. Compile and submit reports on due time. Communicate with all stakeholders, external and internal customers about Quality Assurance matters. Perform any other duties delegated by the supervisor.
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