Programme Lead Credit Modernisation - (589) at BankservAfrica

Your key responsibilities include:

• The roles and responsibilities of a Programme Lead Credit Modernisation typically include a wide range of tasks related to managing and overseeing the credit modernization initiative. 

Program Management:

• Develop and execute the overall strategy for credit modernization
• Define project scope, goals, and deliverables
• Establish timelines and project milestones
• Allocate resources and monitor progress to ensure timely completion

Stakeholder Management:

• Identify and engage with key stakeholders across various departments (e.g., IT, risk management, compliance)
• Communicate project objectives, progress, and potential impacts to stakeholders
• Address stakeholder concerns and ensure alignment with organizational goals

Team Leadership:

• Build and lead a cross-functional team of experts, including project managers, business analysts, developers, and testers
• Provide guidance and support to team members
• Foster collaboration and ensure effective communication among team members

Requirements Analysis:

• Work closely with business stakeholders to gather and prioritize requirements for credit modernization
• Analyze existing credit processes and systems to identify areas for improvement
• Define functional and technical requirements for the modernization effort

Vendor Management:

• Evaluate potential vendors and solutions for credit modernization
• Negotiate contracts and service level agreements with vendors
• Manage vendor relationships and ensure delivery according to agreed-upon terms

Risk Management:

• Identify potential risks and issues related to credit modernization
• Develop risk mitigation strategies and contingency plans
• Monitor and address risks throughout the project lifecycle

Change Management:

• Develop a change management plan to support the adoption of new credit processes and systems
• Engage with stakeholders to communicate changes and address concern.
• Provide training and support to users to facilitate a smooth transition

Quality Assurance:

• Define testing strategies and ensure thorough testing of credit modernization solutions
• Monitor system performance and functionality post-implementation
• Address any defects or issues identified during testing

Reporting and Governance:

• Establish metrics and KPIs to measure the success of the credit modernization initiative
• Prepare regular progress reports for executive leadership and stakeholders
• Ensure compliance with relevant regulations and internal policies

Continuous Improvement:

• Monitor industry trends and best practices related to credit modernization
• Identify opportunities for continuous improvement and optimization
• Solicit feedback from stakeholders to inform future enhancements
• Overall, the Programme Lead Credit Modernisation plays a critical role in driving organizational change and ensuring the successful implementation of credit modernization initiatives. This role requires strong leadership, project management, communication, and technical skills, as well as a deep understanding of credit processes and systems.

QUALIFICATION / KNOWLEDGE 

• Bachelor's degree in a relevant field such as business administration, finance, information technology, computer science, or a related discipline is typically required 
• Project Management Certification: Certification in project management methodologies such as Project Management Professional (PMP), PRINCE2, or AgilePM can be beneficial
• Required computer literacy levels in the MS Office suite and applicable Programme Management Applications    
• Required computer literacy levels

EXPERIENCE

• Minimum 15 years’ experience in Programme Management 
• Experience in Payments and Banking industry will be an advantage
• Experience in budget management 
• Experience in facilitating meetings and consultations with internal and external stakeholders at various levels
• Experience in project management, particularly in leading complex transformation initiatives within the financial services industry
• Experience specifically in credit risk management, credit operations, or credit technology is highly desirable
• Credit Expertise: A deep understanding of credit products, processes, and regulations is crucial for a Programme Lead in Credit Modernization. Candidates should have expertise in areas such as credit risk assessment, underwriting, portfolio management, and regulatory compliance
• Technical Skills: familiarity with relevant technologies and systems used in credit operations is advantageous. This may include knowledge of credit scoring models, credit decisioning systems, loan origination platforms, data analytics tools, and enterprise resource planning (ERP) systems
• Communication and Stakeholder Management: Strong communication and interpersonal skills are essential for effectively engaging with stakeholders across different business functions and levels of the organization. The Programme Lead should be capable of articulating complex concepts in a clear and concise manner and building consensus among diverse stakeholders
• Leadership Abilities: As a leader of the credit modernization initiative, the Programme Lead should demonstrate strong leadership qualities, including the ability to inspire and motivate team members, make sound decisions under pressure, and navigate challenges effectively
• Analytical and Problem-Solving Skills: The ability to analyze complex problems, identify root causes, and develop creative solutions is critical for addressing challenges encountered during the credit modernization process
• Change Management Expertise: Experience in change management methodologies and practices is valuable for guiding organizations through the transition to new credit processes, systems, and workflows
• Regulatory Knowledge: A solid understanding of relevant financial regulations and compliance requirements, such as Basel III, Dodd-Frank Act, and local regulatory frameworks, is important for ensuring that credit modernization initiatives adhere to legal and regulatory standards