Programme Manager: Executive Education & Programmes (P8) (Johannesburg Business School) (3-Year Fixed Term Contract) at University of Johannesburg

Job Purpose:

• To manage the design, coordination, and delivery of executive education programmes at JBS, ensuring quality, financial sustainability, and alignment with institutional and client needs.

Responsibilities:

• Coordinate and customise learning and development programmes in line with client and organisational requirements.
• Ensure the inclusion of best practices and effective learning methodologies in programme design and delivery.
• Manage stakeholders involved in programme implementation and delivery.
• Provide effective client liaison and key account management services.
• Establish, maintain, and grow networks with clients and professional affiliations.
• Oversee all programme administration, logistics, coordination, and delivery activities.
• Ensure seamless execution of programmes through effective timeline and priority management.
• Manage faculty and programme resource allocations for the successful rollout of programmes.
• Address and resolve programme-related issues, risks, and escalations promptly and professionally.
• Monitor programme budgets and expenditure to ensure cost-effective delivery.
• Monitor programme evaluations and feedback to ensure client satisfaction and programme quality.
• Ensure programme evaluation ratings of 80% and above across all programmes.
• Implement continuous improvement initiatives to enhance programme effectiveness and client experience.

Minimum requirements

• A Bachelor’s degree with specialisation in Social Sciences, Psychology, or Business Management, or any other relevant qualification at NQF7
• At least three years’ work experience in a professional services environment
• Understanding of the educational environment
• Experience in stakeholder and key account management
• Microsoft Office skills
• Experience in administration, project management, and coordination

Recommendations:

• Understanding of adult learning principles with programme design and delivery experience
• Proven experience in designing, coordinating, and delivering professional or executive programmes
• Strong project management and organisational skills
• Experience in budgeting, financial monitoring, and revenue management
• Knowledge of accreditation requirements and quality assurance processes (advantageous)
• Excellent stakeholder and client relationship management skills
• Strong communication and presentation abilities
• Proficiency in MS Office and Learning Management Systems (LMS)
• Ability to manage multiple programmes simultaneously and meet strict deadlines
• Strong problem-solving skills and adaptability in dynamic environments
• Professionalism and discretion when working with senior executives and corporate clients

Competencies and Behavioural Attributes:

• Accountability and ownership of the client experience
• Ability to execute with high attention to detail
• Resilience and adaptability to work across complex programmes
• Must have the ability to compile and consolidate data into in-depth reports
• Must be analytically minded with excellent communication skills
• Must have the ability to make key decisions
• Must have the ability to work on multiple projects and prioritise deliverables
• Must be able to work well in a team environment and coordinate multiple inputs with tight deadlines, and a variety of internal and external stakeholders

Deadline:19th June,2026