Project Manager at Cape Herb & Spice

Purpose: The Sales department is seeking a dynamic Project Manager to lead and drive projects for customer pitches and successful launches across categories.

Role Objectives:

• Manage Libstar export projects
• Oversee Brand & Private Label (PL) launches
• Serve as the liaison between internal and external stakeholders
• Support the New Business Development manager
• Solve problems effectively

Key Functional Areas:

New Business Development & Incubation:

• Support the New Business Development manager
• Coordinate tradeshow lead activities
• Adapt pitch presentations and concepts on PowerPoint
• Generate sales information to assist customer decision-making (logistical details, Minimum Order Quantities (MOQs), shipping costs)
• Liaise with stakeholders to gather necessary information and documentation
• Manage and drive internal teams to execute all relevant stages of the process within deadlines to ensure on-time launches that meet customer and export requirements, including:
  • Developing brief information
  • Coordinating translations as needed
  • Overseeing label development
  • Monitoring and evaluating project performance

New Branded Product Implementation:

• Drive new products through the sales process to ensure effective launches
• Consolidate and manage demand planning for brand launches and incubation
• Ensure the sales team has all necessary tools to support pitches (e.g., marketing materials, samples, logistical information, pricing)
• Facilitate thorough communication related to new products between internal customer-focused and operational departments to ensure successful launches
• Collect market feedback for New Product Development (NPD) & Marketing
• Troubleshoot to maximize success
• Report on Return on Investment (ROI) against targets

Education & Required Knowledge:

• Degree in Business Management, Project Management, Commercial Exposure, or Product Development (advantageous) with 2 to 5 years of related experience
• Computer Literacy (Microsoft Office)
• Intermediate Excel proficiency
• Proficiency in PowerPoint
• Excellent verbal and written communication skills in English

Personal Characteristics:

• Deadline-driven
• Proactive and enthusiastic
• High attention to detail
• Capable of working in a high-pressure and fast-paced environment
• Ability to multi-task across multiple projects
• Creative thinker
• Able to work independently and as part of a team
• Optimistic solution finder
• Commercially minded
• Excellent communication and interpersonal skills
• Passionate and knowledgeable about food
• Methodical approach with adherence to procedures