Project Manager at Telesure Investment Holdings (TIH)

Responsibilities

Project Management

• Plan, lead and manage the delivery of projects within a defined area of expertise, applying appropriate project management methodologies to achieve business outcomes. Ensure initiatives are realistically scoped, structured and resourced to meet requirements and deliver against approved plans. Maintain a strong focus on outcomes, ensuring each project delivers a tangible product, service or result. Make decisions within defined boundaries and escalate where necessary to ensure successful delivery.

Project Quality Management

• Execute quality assurance activities across all phases of project delivery. Apply established tools and controls to monitor performance, validate outputs and implement corrective actions where needed. Lead quality reviews and collaborate with delivery teams to embed quality into daily execution, ensuring deliverables meet agreed specifications and standards.

Project Stakeholder Engagement

• Implement stakeholder engagement plans to identify key stakeholders, build positive relationships and ensure inclusive participation. Communicate effectively with business owners, internal customers and delivery partners to support decision-making and guide project direction. Facilitate stakeholder input and manage expectations to maintain alignment and support successful delivery.

Project Risks and Issues Management

• Identify and manage risks, issues, dependencies and constraints that may impact project delivery. Escalate critical concerns and support the implementation of agreed solutions. Maintain transparent control by communicating risks, scope changes and decisions required, enabling timely corrective actions and informed decision-making.

Project Resource Management

• Coordinate the deployment of project resources to ensure efficient delivery and cost control. Lead cross-functional teams without direct reporting lines by fostering collaboration and a shared commitment to delivery outcomes. Project Reporting and Reviews Prepare project review reports and dashboards with key performance information, commentary and recommendations. Use project management tools to generate insights, track progress and visualise performance. Report on financial and business benefit metrics to support stakeholder evaluation and decision-making.

Project Cost Management

• Use project management tracking tools to generate insights, visualise budget performance and support proactive cost management. Provide accurate forecasts and present variances with clear narrative at key review points.

Project Governance

• Ensure consistent compliance with the project governance framework and methodology across all projects. Oversee effective and efficient project administration, including the maintenance of project documentation, schedule planning and updates, and adherence to governance checkpoints. Use project management tools to support transparent oversight, enabling timely reviews, informed decision-making and alignment with organizational standards throughout the delivery lifecycle.

Continuous Improvement

• Continuously review and assess existing project delivery practices to identifyopportunities for improvement. With support from Senior Project Managers, implement innovation processes and practical enhancements that generate new ideas, uplift delivery standards and improve efficiency. Use insights from project performance data, stakeholder feedback and lessons learned to drive meaningful change and embed a culture of continuous improvement across all areas of work.

Personal Capability Building

• Actively develop personal capabilities through formal and informal training, coaching, and participation in assessment and development planning activities.
• Maintain external professional accreditations where relevant and pursue continuous professional development to enhance performance and realize personal potential. Stay up to date with current and emerging technologies and industry best practices through ongoing education or attending conferences. Serve as a subject matter expert in a defined area of technology or operational
• management, providing guidance and insight to the team and contributing to the overall maturity of project delivery.

Education

• Grade 12/ SAQA Accredited Equivalent (Essential); Certification or Accreditation in a Recognised Project Methodology (Agile, Prince2/PMBOK) (Essential); 3 year Degree or Diploma in Project management (Advantageous)

Experience

• 3 or more years’ experience in the discipline of Project Management (Essential); Experience in Financial Services Industry (Advantageous).