Project Sales Specialist - Lighting | Durban at Salesworx Recruitment (Pty) Ltd

Key Roles & Responsibilities:

• Prospecting: Identifying and pursuing potential customers or leads through various channels.
• Client Engagement: Building relationships with clients by understanding their needs and providing information about products or services.
• Product Knowledge: Maintaining a thorough understanding of the products or services being offered to effectively communicate their features and benefits.
• Sales Presentations: Creating and delivering compelling presentations to showcase products or services and address customer concerns.
• Closing Deals: Bringing sales transactions to a successful conclusion by securing commitments from customers.
• Customer Follow-Up: Providing post-sales support, addressing customer inquiries, and ensuring customer satisfaction.
• Market Research: Staying informed about industry trends, competitors, and market conditions to adapt sales strategies accordingly.
• Sales Reporting: Maintaining accurate records of sales activities, preparing regular reports, and updating sales forecasts. Meeting deadlines.
• Collaboration: Working closely with other staff members/ teams to align efforts and contribute to overall business goals.
• Continuous Learning: Keeping abreast of product updates, industry developments, and improving sales techniques to enhance performance.
• Meeting Targets: Meeting or exceeding sales targets and quotas set by the organization.

Key Performance Indicators:

• Sales Revenue: Measure the total revenue generated versus YTD or specific period.
• Conversion Rate: Monitor the percentage of leads that successfully convert into actual sales.
• Customer Retention Rate: Assess the percentage of customers retained over a given period, indicating satisfaction and loyalty.
• Lead Response Time: Immediate response to a lead, impacting conversion rates.
• Pipeline Conversion Rate: Analyze the ratio of deals moving through different stages of the sales pipeline.
• Number of New Accounts: Track the acquisition of new clients to assess market expansion efforts.
• Activity: Meeting deadlines and timeous and accurate update of sales reporting and forecasting.
• Customer Feedback: Gather and analyze customer feedback to understand satisfaction levels and areas for improvement.
• Quota Attainment: Evaluate the percentage of sales targets achieved by the representative.

Requirements

• 5 - 10 years experience in the commercial/industrial lighting sector
• Experience working in the project space
• Experience working with national retailers for lighting within their stores
• Experience working with Project Managers, Engineers, Architects etc on commercial and industrial buildings