Promotions & Merchandising Supervisor at RCL Foods

• The suitable candidate will be required to manage an efficient and effective merchandising and promotions team through on-job training, motivation, coaching, and staff development in order to deliver merchandising/promotion strategies that are superior to the competition and meet merchandising targets.

The role will be based in Durban and report to the Promoter Supervisor. 

Minimum Requirements    
Education

• Matric and relevant tertiary qualification. Computer literate (Word, Excel, PowerPoint, etc.)

Experience

• Code 08 unendorsed driver’s license with own reliable vehicle 
• Minimum of 3 years experience in the Merchandising environment, preferably from the FMCG industry

General

• May be required to work over weekends and public holidays
• Expected to work overtime as required
• An essential part of this role includes regular travel to customers within the KZN Territory. 

Duties & Responsibilities    
Merchandising Management - General

• Overall management of in-store maintenance by merchandisers – Price Labels/Driving Share of Shelf/Stock on Shelf/Stock Rotation etc.
• Motivate, Coach, and Develop the merchandising field force – so as to ensure that the merchandising team understands the relevant principals and Merchandising & Marketing Standards.
• Develop, implement, and manage the merchandiser territory cover plans & ensure effective deployment of merchandising field force on a daily basis.
• Manage the merchandising field force effectiveness in trade (Rate of Sale, Returns, Crate Management).
• Also, initiate own value-added initiatives within the regions, and make such recommendations to the company’s management.
• Conduct regular analysis and feedback of merchandisers to the Marketing manager and make suggestions as and where applicable to increase the effectiveness of Merchandisers.
• Negotiate space for Sunshine products per store and optimum shelf space and placement.

Promotions Planning and Implementation

• Working with Marketing Asst. drive the development of quarterly store planograms.
• Ensure effective implementation of planograms.
• Evaluate the effectiveness of promotional activities.

Promotions Management - General

• Overall management of in-store maintenance by promoters – PMGs/Promotional Displays/Gondola Ends/Pricing Strategies/Price Labels/Driving Share of Shelf etc.
• Motivate, Coach, and Develop the promoter field force – so as to ensure that they understand the relevant principals and Promoting & Marketing Standards.
• Based on direction from the Marketing manager develop, implement, and manage the promoter territory cover plans & ensure effective deployment of promotions field force on a daily basis to support promotions being implemented.
• Manage the promoting field force effectiveness in trade.
• Specific promotional period P.O.S / promotions execution and displays.
• Timeous delivery of P.O.S and promotional items to the trade.
• Timeous collection of promotion period P.O.S.
• Manage & maintain effective P.O.S. / promotional records within given territories.
• Also, initiate own value-added initiatives within the regions, and make such recommendations to the company’s management.
• Conduct regular analysis and feedback of promotional activities to the Marketing manager and make suggestions as and where applicable to increase the effectiveness of promotional activities undertaken.
• Monitor post-promotion sales and make suggestions or recommendations to maintain sales achieved during promotional activities.

Effective Personnel Administration and Management

• Ensure roster is in place for Merchandising/Promotions staff.
• Ensure all stores are covered at all times implementing a backup plan for any absenteeism.
• Monitor the performance of the merchandising/promotions workforce.
• Give regular feedback to management on personnel performance.
• Ensure the merchandiser/promoter incentive scheme is effectively implemented and monitored.
• Ensure timeous submission of figures relating to incentive scheme and calculation of wages.
• Where and when necessary, institute relevant performance management processes.
• Ongoing development and training of merchandising/promotional workforce.

Customer Liaison

• Manage store-level relationships; provide feedback to sales and marketing manager regarding store-specific issues.
• Where applicable (e.g. Makro, Game), develop relationships with store-level buyers.
• Manage customer complaints on Sunshine products; ensure all complaints are relayed to Head Office using the official customer complaints process.
• Management of communication of any stock issues; stock difficulties, stock-outs, deliveries, etc.

Sales Management – General

• Oversee sales orders on a daily basis and conduct sense-check to verify accuracy. Where necessary, in conjunction with the store amend the order.
• Overall management of returns by merchandising/promotions staff. Identify areas of weakness and implement corrective actions.
• Manage sales targets through monitoring.
• Monitor and communicate pricing in stores, investigating identified discrepancies. Confirmation of pricing and list price in accordance with the cycle deal sheet.
• Assist with the completion of paperwork for new account applications.
• Ensure effective communication of any pack changes and new product innovations to the workforce and customers.
• Monitor returns per store and reasons for returns. Develop and implement corrective actions.
• Monitor crate management per store and reasons for discrepancies. Develop and implement corrective actions

Closing Date    
2023/06/06