Properties Technical Manager at Shoprite Group of Companies

Purpose of the Job    

• The purpose of the Technical Manager role is to effectively and efficiently manage the Technical Maintenance issues related to a portfolio of properties. The role undertakes a variety of technical maintenance activities including but not limited to electrical and mechanical maintenance generally and all aspects pertaining to aircon, structural and plumbing maintenance.
• The supports multiple facilities including shopping centres, ensuring all technical facility maintenance and related administrative functions are executed to the highest standard and within required performance indicators. This role works alongside a Senior Technical Manager who is accountable for multiple facilities related outputs including the successful execution of technical maintenance standards and controls. 

Job Objectives    

Technical Property Maintenance & Operational Continuity 

• Provide specialist technical maintenance expertise to ensure the safe, reliable and efficient operation of all buildings and facilities within the assigned property portfolio. 
• Diagnose, assess and recommend appropriate solutions for complex technical maintenance issues, including preventative and reactive servicing requirements. 
• Ensure all technical maintenance activities are completed within agreed service levels, technical standards and stakeholder expectations.
• Conduct regular site inspections and maintenance monitoring to proactively identify risks, maintenance needs and operational issues.

Planned, Abnormal & Project Maintenance Management 

• Plan, prioritise and manage abnormal maintenance activities through effective identification, scoping and scheduling of work. 
• Manage technical maintenance projects from initiation to completion, ensuring delivery within approved timelines, budgets and quality standards. 
• Coordinate approvals, escalation processes and stakeholder engagement for complex or high-impact maintenance interventions.
• Monitor progress, quality and acceptance of maintenance work to confirm successful execution and closure.

Contractor & Service Provider Oversight 

• Oversee outsourced technical maintenance services where applicable, ensuring contractor performance aligns with contractual obligations, service level agreements and safety requirements. 
• Coordinate external vendors and technical specialists for complex maintenance issues to ensure timeous and effective resolution. 
• Monitor service delivery, workmanship quality and compliance with agreed technical and operational standards. 

Compliance, Risk & Health and Safety Control 

• Ensure full compliance with Occupational Health and Safety Act (OHSA) requirements, including fire, hazard and risk controls. 
• Implement and execute technical maintenance controls to mitigate operational, safety and compliance risks. 
• Ensure all maintenance activities are conducted in line with regulatory, statutory and internal governance requirements. 

Stakeholder Engagement & Service Delivery

• Provide technical advice and support to Property Managers and relevant stakeholders to enable informed decision-making. 
• Communicate clearly and effectively regarding service interruptions, maintenance plans, risks and resolutions. 
• Build constructive working relationships with internal and external stakeholders to support seamless service delivery. 

Qualifications    

• Qualification in Mechanical or Electrical Engineering or equivalent - (essential). 
• Other technical maintenance, compliance OHS certifications - (highly beneficial). 

Experience    

• +5 years’ experience in Technical Property Maintenance role (or similar) with in depth experience in and exposure to: electrical and mechanical technical maintenance including aircon, structural and plumbing maintenance within a shopping centre / office park or complex building environment or similar environment – (essential). 

Knowledge and Skills    

•  Ability to travel at short notice as per operational requirements - (essential).  

Closing Date    

• 2026/05/18