Property Manager: Commercial - Pretoria at City Property Administration (Pty) Ltd

Oversee Leasing

• Increase the revenue base of allocated sub-portfolio by overseeing new deals and expanding existing tenants.
• Achieve budgeted renewal increase targets.
• Ensure that renewals are completed before the expiry date.
• Manage monthly/ indefinite tenants according to agreed targets.
• Increase year on year tenant retention.
• Ensure that tenants adhere to the terms and conditions of the lease agreement, and where a tenant is in breach, implement actioned deemed appropriate under the circumstances.
• Ensure accuracy of documentation when preparing leases.
• Ensure that vacating tenants are vacated timeously both physically and on MDA.
• Ensure that vacate inspections and any reinstatements are finalised within set time frames.
• Ensure that vacant units are in lettable condition.
• Build and maintain relationships with tenant base.

Management of designated Property Portfolio

• Upgrade pre-agreed tenants to CPA standard.
• Maintain the quality of buildings and, where required, improve the quality of pre-agreed buildings through effective maintenance applications.
• Where necessary, propose buildings for project upgrades and, where approved, participate in site meetings as required by the Project Manager.
• Be knowledgeable of the status of any projects which may be ongoing in the allocated sub-portfolio.
• Conduct regular building visits (minimum bi-weekly).
• Complete and submit all relevant reports timeously (building visits, pre-budget, Qlikview etc.)
• Assist Credit Controller in managing arrears.
• Participate in the annual budgeting process for allocated sub-portfolio.
• Manage expenses and achieve budgeted Net Property Income targets.
• Prepare for, attend, and participate in meetings with superiors to report on various Property Management and Leasing functions.
• Develop building staff and ensure application of relevant HR and other appropriate policies.
• Attend to any administrative tasks which may be required to fulfill Property Management function.

Provide efficient and effective customer service

• Address all internal and external customer queries effectively and professionally (whether such queries are logged on to the CRM or not).
• Communicate effectively and professionally with all internal and external customers.
• Achieve and maintain a good working relationship with immediate team as well as broader CPA team members.
• Contribution towards community building.

Qualifications & Experience:

• 3-year business and/or property related qualification preferred.
• Estate Agencies Affairs Board Competency Certificate (NQF Level 4) required.
• 3 years of property management experience preferred.
• Driver’s license required.