Protection Officers: Security at North West University

Apply by: 23 September 2026

KEY RESPONSIBILITIES:

Communication and Stakeholder Relations.

• Communicate effectively with all stakeholders with regards to protection services through various mediums.
• Conduct Duty on and Duty of parades.
• Ensure that subordinates adhere to SOP’s and Instructions
• Ensure subordinates adhere to campus regulations.
• Ensure subordinates conduct their duties in terms of the values of the Institution
• Joint accountability with leadership team regarding the effective and professional management of the NWU Protection Services and contracted Security.

Crime Information

• Attend to incidents and information received.
• Ensure that crime information received is reported to the Control Room and necessary documents are completed.

Operations

• The daily delivery of a safe NWU Potchefstroom campus community by executing daily patrols and access control.
• Ensure compliance of service providers deployed at the access points – reporting any deviations.
• To act in the best safety and security interest of NWU Potchefstroom Campus Community.
• Effective alarm management.
• Conduct access control function(s) effectively.
• Regular consistent radio and telephone communication.
• Effective incident management.
• Ensure that all faults and deviations reported timeously.
• Efficient locking and unlocking of buildings.

Security

• To ensure that physical crime prevention measures are conducted within regulations and policy directives
• Ensure adherence and compliance on service level agreements between protection services and relevant stakeholders including overseeing outsource security services.

Disaster Management

• Compliance to allocated functions from the disaster management plan to ensure immediate response to relevant disasters
• Coordinate with internal stakeholders an incident response and management plan of catastrophic incidences. 

Special Events and Emergency Services

• Ensuring the protection of university property and life against fire hazards and other safety risks.
• Ensure the deployment of Special Events in accordance to relevant legislation.

Minimum requirements

• Valid PSIRA grade C, &D.
• A minimum of two (2) years security experience.

ADDED ADVANTAGE:

• Valid driver's license. 
• 1-year higher education experience. 

KEY FUNCTIONAL/ TECHNICAL COMPETENCIES:

• Computer literacy 
• Must communicate by radio as well as by telephone.
• Must complete and maintain a pocketbook and incident book Visitation services, seizure and preservation of evidence. 
• Reaction service on alarms.
• Providing evidence in disciplinary and criminal matters.
• Attendance of complaints. 
• Opening and closing of buildings.
• Traffic and Access Control on campus Identification of occupational safety risks. 
• Execution of ad hoc assignments.
• Must provide search query services.

BEHAVIOURAL COMPETENCIES

• Must be able to function in a team.
• Excellent judgement skills.
• Good communication skills Interpersonal Customer service orientated.
• Pro-active and innovative problem solver.
• Excellent time management skills.