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Founded in 1997, we are a privately owned internet service provider (ISP), providing broadband internet access and hosting solutions across South Africa to both home and business customers in equal measure. With over 30 000 subscribers enjoying our world-class network experience, we have consistently been independently rated as one of the leading ISPs in Sou...
Description
Overall purpose of the position
We are searching for a dedicated mentor to facilitate the transition of new interns into our Provisioning Team.
The mentor will orientate these individuals to our existing structures, encourage their participation in events, and alert them to all pertinent opportunities. In addition, the Mentor will be required to train and upskill all interns on the necessary skills needed to adjust to our working environment.
For the duration of the interns’ time at Webafrica, the Mentor will work to grow and groom the interns to be Super agents within Webafrica.
The mentor should also discern their interns’ adjustment-related difficulties and then seek to resolve these with urgency.
To be successful as a mentor, you should be acutely familiar with predictable difficulties associated with transitioning to new contexts. Ultimately, a noteworthy mentor will encourage the social integration of their mentees to ensure a well-rounded, fulfilling experience at our organization.
Requirements
Mentor Requirements
Demonstrable experience as a mentor.
Familiarity with sound mentorship practices.
Thoroughly knowledgeable about the central tenets of and structures within the Provisioning department.
Top-notch orienting and coaching skills.
Capacity to actualize all personal commitments.
Ability to perceive psychosocial, medical, and similar difficulties.
Top-notch tracking and intervention abilities.
Cordial, accommodating, and highly capable.
Mentor Responsibilities
Hosting introductory events geared at meeting your mentees.
Situating your mentees by informing them of our institute's procedural norms and initiatives.
Alerting your mentees to potential adjustment-related obstacles and issuing them with suitable resources to help negate these.
Scheduling follow-ups to gauge your mentees' progress.
Encouraging participation in mentor-mentee bonding initiatives to facilitate mentees' social orientation.
Supporting mentees during stretches of psychosocial and medical hardship.
Attending mentorship meetings to share headway, concerns, and details regarding upcoming mentorship events.
Reporting all pressing concerns to our Provisioning Manager and Head of HR for in-depth review.
Benefits
Benefits
Our benefits are second to none - the icing on the Webafrica culture cake:
1. We provide you with the most important meal of the day - and a little more
Staff breakfast– cereal / toast; as much coffee as you want
2. We look after your wellbeing and encourage a healthy lifestyle
We pay 100% of your medical aid (Discovery& Vitality) – so no deduction unless you want to add a beneficiary
4. We think of your future too
Retirement Annuity - up to 5% co contribution in your first year; 7.5% thereafter
THE CHERRY ON TOP!!!
* Webafrica rewards performance!
Quarterly paid-out bonuses of up to 20% of your basic annual salary (per year) so long as company targets are met.
Even bigger Annual individual awards for the Webafricans that outshine the rest
* Team buildings are a big deal as well as other cultural activities which happen regularly
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