QC Supervisor at The Beverage Company

Introduction    
To ensure the supervision of the quality control lab and staff, raining non-conformance reports, and enforcing food safety compliance on shop floor, food defence, housekeeping and food fraud. The role also enforces good hygiene practices and effective chemical management.
Specification    
Key Accountabilities and Outputs

• Supervision of the Quality Control department
• Supervision of the QC lab and staff
• Supervision and Verification of online product and packaging tests ensuring conformance to internal specifications, customer and regulatory requirements
• NCR’s
• Raising of Internal NCR’s, investigating root cause and enforcing corrective actions
• Investigation of root cause for consumer complaints
• Food Safety/Health & Safety
• Internal Auditing – conducts routine GMP audits
• Enforces Food Safety compliance on shop floor, food defense, housekeeping, food fraud
• Enforces Health and Safety compliance (assessments, toolbox talks, ladder and eye wash inspections)
• PRP’s
• Enforces Good Hygiene Practices
• Enforces Plant Sanitation Practices and good housekeeping
• Enforces Good Manufacturing Practices ensuring conformance with manufacturing requirements
• Traceability and Recall – executing mock recalls
• Water Quality Management and generating trends for internal testing on effluent and treated water
• Supervision of the Laundry Program
• Enforces Retention Sampling, Managing the retention sample bay
• Enforces Change Management Control
• Chemical Management
• Supervises the issuing of chemicals
• Ensures that chemicals are approved and certified for relevant use

Other Duties

• Quality Lab Inventory Control, purchasing of consumables
• Over sees trials for new packaging and completes trial reports
• Weight Verification checks for sugar and preforms
• Admin duties – time sheets, attendance registers, groceries, stationary, staff leave
• Adherence to the health, safety, food and environmental standards
• Staff shall adhere to all Food Safety Policies and PRP’s and shall adhere to and enforce all food safety requirements at all times
• Staff shall adhere to Health, Safety & Environmental Policies and PRP’s and shall adhere to and enforce all Health and Safety requirements at all times
• Visitor and Contractor Policy – staff shall ensure that visitors or contractors entering the facility are signed in, escorted and wear PPE, are aware of the hygiene policies and do not smoke, eat or drink inside the facility
• Code of Practice – staff shall maintain high levels of personal hygiene in accordance with the code of conduct
• Handwashing Procedure – Ensuring staff are cleaning and sanitizing hands efficiently before handling the product.
• Physical Contamination Control Policy and Procedure – Staff shall be aware of the potential of physical product contamination. Staff is aware of control measures to prevent physical contamination.
• Safety, Health and Environment Policy – Staff take reasonable measures to ensure health and safety hazards do not occur. Should an accident occur, staff shall be aware of the procedure of reporting the incident.
• First Aid Policy – Staff are aware of the first aider on site. Staff is trained to report injuries and illness to supervisors/first aiders.
• Conversant with relevant business information, policies, processes and procedures
• Maintains expected performance standards
• Enforce compliance with relevant legislative and statutory requirements
• Enforce GMP’s and conduct themselves in a manner conducive with food safety practices
• Attend Training and enforce learnings from the training for Quality, Food Safety and Health & Safety that been prescribed for them
• Be vigilant of food defense and food fraud risks
• Maintain a high level of housekeeping within the work environment

General

• Responsible to ensure housekeeping is performed and ensure that all products and activities are stored and are executed within the demarcated areas according to the housekeeping policy (green red and yellow areas)
• Conversant with relevant business information, policies, processes and procedures
• Maintains expected performance standards
• While Job Descriptions are written up for the purpose of a basic outline of the work and responsibilities associated with the Job, the Company encourages and expects all employees from time to time, to assist with work that may not be a direct part of their job description

Key Qualities
Communication

• Detailed verbal or written instructions or requests to employees or contractors

Problem Solving

• Proactive identification of functional problems related to a specific process or policy, determine cause and impact, and choose the best alternative to solve the problem based on guidelines provided and an understanding of the theory or practices underpinning the problem.

Relationships Maintained

• Others outside of own work area but inside the organisation

Behavioural Competencies
Judgment and Decision Making

• Able to gather information from a variety of sources.
• Understands cause and effect relationships within data and interprets this to make competing, holistic decisions
• Develops alternatives before making complex decisions
• Looks for the most innovative, efficient and value adding solution when making a decision
• Makes decisions in time and forecasts when decisions need to be made
• Formulates a “big picture” understanding of the near-term impact of decisions (including the time and resources required to implement decision)
• Evaluates the longer term business impact of decisions
• Takes initiative when making decisions

Leadership

• Able to communicate and gain team commitment to a vision of what is to be achieved.
• Delegates fully and creates opportunities which help others to develop their potential.
• Identifies inequalities of opportunity within the workplace and takes steps to address them.
• Inspires and empowers others to overcome difficulties and achieve goals.
• Nurtures strong team identity and pride.

Continuous Improvement

• Increases performance expectations when success has been achieved
• Seeks out sources of information, including trade associations, “best practice” companies, customers, peers, subordinates, etc.
• Finds ways to fast-adapt improvement ideas to work processes
• Proactively seeks out resources, alliances, etc., needed to quickly introduce improvements

Collaboration

• Helps others with their work.
• Meets commitments to team members or others in the organisation.
• Actively contributes to team discussions and the accomplishment of team work plans.
• Shares expertise and resources to help others address their needs.
• Seeks to include all those who can contribute to the most successful outcome and those who have a stake in the results.
• Actively keeps all stakeholders informed.
• Attempts to reinvigorate team processes when progress is lagging: stays engaged even when not in full agreement with the team’s direction.

Accountability

• Accomplishes assigned tasks and goals: takes necessary actions to keep progress against objectives on track and prepares a roadmap for success.
• Ensures that all who need to know, are clear about the plan.
• Takes full responsibility for own actions and outcomes, including mistakes.
• Always acts in the company’s best interest, regardless of whether it is difficult or unpopular.
• Ensures others are on track for achieving their goal.

Requirements    
Qualifications and Experience

• Grade 12 / Matric / NQF level 4 (Essential)
• Upto 4 years experience (Operational Execution) Supervisory; FMCG
• MS Excel; MS Word; E Mail

Job Closing Date: 10th, March 2022