Quality Advisor at Clover S.A. Proprietary Limited

PURPOSE OF THE POSITION: 

• To ensure that Quality assurance and Food safety are executed in Production.

Oversee the Quality and Food safety system in Production 

• Oversee and maintain the quality and food safety management system 
• Ensure that procedures are followed correctly regarding change/modification control, especially risk management. 
• Ensure that all Quality and Food safety related risks are identified, quantified and that appropriate work instructions, procedures and PPE are maintained. 
• Identify safety, health, environment, quality and food safety issues and help/support with specialist knowledge to solve the issues. 
• Verify that ISO 22000/FSSC 22000 and other Food safety related training (eg. Food defense, Food Fraud, Allergen Management etc.) is done. 
• Maintain Entropy System

Oversee that the quality and food safety requirements are adhered to:

• Liaise with Production regarding investigation of complaints and Quality/Food safety incidents. 
• Assist with product recalls and withdrawals when requested. 
• Assist Production when product does not comply with specifications (concessions). 
• Ensure that temperature monitoring and the Cold Chain are maintained. 
• The implementation, maintenance, and evaluation of the Quality/Food safety management system as described in policies, procedures and work instructions on the Entropy System.
• Monthly and weekly Quality and Food safety meetings.
• Implement Food safety and Quality training schedule and maintain.

Investigate complaints, incidents and corrective actions regarding quality and food safety

• Conduct, report and record investigations related to quality/food safety/Customer Complaints and implement corrective actions 
• Action the priorities and corrections with Production team
• Ensure QNON’s and incidents completed within 7 days.
• Lead investigations.
• Lead Root cause analysis meetings.

Lead and prepare Quality and Food Safety Audits (ISO) 

• Ensure that the facility is audit ready.
• Ensure that the facility is aware and available for all related audits 
• Validate that the relevant documentations are in place for the audit 
• Ensure that the corrective actions of previous findings are done 
• Ensure that proactive steps are taken to minimise risks, findings etc. in the system 

Requirements    

• Degree/Diploma (B.Sc. in Food Science/ Microbiology/Biochemistry)
• 3 – 5 yrs experience in a food manufacturing environment applying job related concepts, techniques and processes at the required level 
• Business English: Fluent
• Computer literacy (Intermediate)
• Work shifts/weekends/public holidays
• Willing to work overtime

Competencies    

• Coach and develop people 
• Ability to influence 
• Proactive and action orientated 
• Approaches situations with an open mind and solves problems creatively 
• Lead and drive change for improvement 
• Collaborate with others to achieve a common objective 
• Administrative capabilities 
• Thinking and reasoning logically 
• Customer orientated 
• Communicates effectively 
• Ability to plan and organize 
• Sence of Urgency
• Work with High energy levels

Deadline:14th January,2026