Quality Checker at Phakisa Group

Job Purpose:

• The Quality Checker is responsible for inspecting incoming stored , picked , packed and outgoing products to ensure they meet company quality standards , customer specifications and regulatory requirements,. The role helps minimize errors prevent defective products from reaching customers and support continuous improvement in the warehouse operation

Duties and Responsibilities:

• Inspect incoming goods for quantity, quality, and condition against purchase orders and delivery documentation.
• Conduct quality checks on picked and packed orders before dispatch.
• Verify product specifications, labels, batch numbers, expiry dates, and packaging integrity.
• Identify, document, and report damaged, defective, or non-conforming products.
• Quarantine and segregate rejected or non-compliant stock according to company procedures.
• Record inspection findings accurately using quality checklists, reports, or warehouse management systems (WMS).
• Work closely with warehouse, inventory, and dispatch teams to resolve quality issues.
• Ensure compliance with company quality standards, customer requirements, and applicable regulations.
• Assist with stock audits, cycle counts, and inventory accuracy checks.
• Monitor housekeeping and ensure quality inspection areas remain clean and organized.
• Participate in investigations of customer complaints and corrective actions where required.
• Support continuous improvement initiatives to reduce quality defects and operational errors.
• Adhere to all health, safety, and environmental policies.

Sectors:

• Logistics, Warehouse & Freight, FMCG

Functions:

• Retail, Wholesale, Supply Chain, Merchandising, Dispatching & Receiving, Quality Checker

Requirements:

• Grade 12
• Clean criminal record
• Good communication skills
• 2-3 years experience working as a quality checker within the warehouse industry