Quality Controller at Clover S.A. Proprietary Limited

Job Advert Summary    

• Ensure no sub-standard product is sent into the market.                                                                                                                              

Requirements    

• Degree/B Tech Degree in Food Science or Microbiology, Quality Management
• 3-5yrs relevant experience (Food Production) in applying job related concepts, techniques, and processes at the required level
• People management experience
• Business English: Fluent
• Computer literacy (Advanced)
• Work shifts/weekends/public holidays

Competencies    

• Proactive and action orientated
• Acts with honesty and consistency
• Solves problems through effective decision making
• Maintains high standards
• Collaborate with others to achieve a common objective
• Interpersonal effectiveness
• Commitment and motivation
• Administrative capabilities
• Communicates effectively

Duties and Responsibilities    
Release raw material and final products

• Develop quality control system and sampling plan according to policy
• Verify identified critical control point for specific products
• Check that COA that company raw material and packaging material delivery and ensure correct contain the correct information and comply to Clover specification
• Release raw materials, interim products, and packaging material according to specification

Control over non-conforming product

• Quarantine all raw material, packaging material and product which is rejected and ensure it is not used in production
• Ensure rework product is removed from the distribution stores and allocated to rework
• Ensure rejected product that can't be reworked is removed from distribution store and destroyed or handled as per company policy
• Monitor consumer complaints and make recommendations with respect to withdrawal of product
• Ensure that product and processed is traceable and do tractability exercises according to policy
• Report on activities, deviations, and rejections

Release raw material and final products

• Develop quality control system and sampling plan according to policy
• Verify identified critical control point for specific products
• Check that COA that company raw material and packaging material delivery and ensure correct contain the correct information and comply to Clover specification
• Release raw materials, interim products, and packaging material according to specification

Control over non-conforming product

• Quarantine all raw material, packaging material and product which is rejected and ensure it is not used in production
• Ensure rework product is removed from the distribution stores and allocated to rework
• Ensure rejected product that can't be reworked is removed from distribution store and destroyed or handled as per company policy
• Monitor consumer complaints and make recommendations with respect to withdrawal of product
• Ensure that product and processed is traceable and do tractability exercises according to policy
• Report on activities, deviations, and rejections

Handle complaints from consumers

• Initiate incident investigations in co-operation with Quality Assurance and monitor the implementing of corrective actions
• Discuss all complaints at the regular quality team meetings and see to it that corrective action is taken in all instances where the cause of the complaint can be ascertained
• Monitor complaint trends and make recommendations according to pro-active action

Ensure control of change

• Participate in HACCP and QACCP team
• Handle and manage concession applications of branch
• Participate actively to trials and verify CCP's and critical parameters are reachable
• Control the packaging and the destination of the trial batches
• See that the modifications to processes, formulations and packaging are handled according to policy

Ensure measuring and verification

• Set up of inspection test and release plans
• Implement and manage sensory panels as well as sensory evaluation for specific products
• Standardize measurements, measure points and reports
• Participate in management review meetings
• Coordinate internal quality control audits at the branch

Ensure that training of personnel involved with Quality Control

• Train sensory personnel
• Train production personnel with regards to tests and sampling
• Train internal auditors
• Initiate incident investigations in co-operation with Quality Assurance and monitor the implementing of corrective actions
• Discuss all complaints at the regular quality team meetings and see to it that corrective action is taken in all instances where the cause of the complaint can be ascertained

Monitor complaint trends and make recommendations according to pro-active action

• Ensure control of change
• Participate in HACCP and QACCP team
• Handle and manage concession applications of branch
• Participate actively to trials and verify CCP's and critical parameters are reachable
• Control the packaging and the destination of the trial batches
• See that the modifications to processes, formulations and packaging are handled according to policy

Ensure measuring and verification

• Set up of inspection test and release plans
• Implement and manage sensory panels as well as sensory evaluation for specific products
• Standardize measurements, measure points and reports
• Participate in management review meetings
• Coordinate internal quality control audits at the branch
• Ensure that training of personnel involved with Quality Control
• Train sensory personnel
• Train production personnel with regards to tests and sampling
• Train internal auditors