Quality Controller at Clover S.A. Proprietary Limited

Job Advert Summary    

• We are seeking a detail-oriented and proactive Quality Controller at the Clover Oranjesig Branch to ensure that products and processes meet the  quality standards and regulatory requirements. The successful candidate will be responsible for monitoring production quality, conducting inspections, identifying defects, and working closely with operational teams to maintain high-quality standards.

Requirements    

• Degree
• Business English: Fluent
• 1–3 years’ experience in a quality control, manufacturing, production, or FMCG environment
• Experience with quality inspections, audits, and compliance processes.
• People management experience  
• Computer literacy (Advanced)
• Work shifts/weekends/public holidays 

Competencies    

• Proactive and action orientated  
• Acts with honesty and consistency  
• Solves problems through effective decision making  
• Maintains high standards 
• Collaborate with others to achieve a common objective  
• Interpersonal effectiveness  
• Commitment and motivation  
• Administrative capabilities  
• Communicates effectively  

Duties and Responsibilities    
RESPONSIBILITIES:

Release raw material and final products  

• Develop quality control system, inspection test and release plan and sampling plan according to policy 
• Identify and verify critical control point for specific products.  Example: Packaging material integrity testing 
• Check that COA  that company raw material and packaging material delivery and ensure correct contain the correct information and comply to Clover specification 
• Test and release raw materials, interim products and packaging material according to specification 

Control over non-conforming product  

• Quarantine all raw material, packaging material and product which is rejected and ensure it is not used in production 
• Ensure rework product is removed from the distribution stores and allocated to rework 
• Ensure rejected product that can't be reworked is removed from distribution store and destroyed or handled as per company policy 
• Monitor consumer complaints and make recommendations with respect to withdrawal of product 
• Ensure that product and processed is traceable and do tractability exercises according to policy 
• Report on activities, deviations and rejections 

Handle complaints from consumers  

• Initiate incident investigations in co-operation with Quality Assurance and monitor the implementing of corrective actions 
• Discuss all complaints at the regular quality team meetings and see to it that corrective action is taken in all instances where the cause of the complaint can be ascertained 
• Monitor complaint trends and make recommendations according to pro-active action 

Ensure control of change  

• Participate in HACCP and QACCP team 
• Handle and manage concession applications of branch 
• Participate actively to trials and verify CCP's and critical parameters are reachable 
• Control the packaging and the destination of the trial batches 
• See that the modifications to processes, formulations and packaging are handled according to policy 

 Ensure measuring and verification  

• Set up of inspection test and release plans 
• Implement and manage sensory panels as well as sensory evaluation for specific products 
• Standardize measurements, measure points and reports 
• Participate in management review meetings 
• Coordinate internal quality control audits at the branch 

Ensure that training of personnel involved with Quality Control  

• Train sensory personnel 
• Train production personnel with regards to tests and sampling 
• Train internal auditors 

Deadline:16th March,2026