Quality Controller at Value Logistics

Purpose of the Job

Manage and maintain the delivery quality, documentation, records, processes and procedures at the delivery points.

Roles & Responsibility 

• Make sure that the offloading crew is at the delivery point on time, in full as per the order and dressed in full uniform and compliant to the health and safety requirements
• Communicate effectively and efficiently with the dispatching depot’s controllers on the whereabouts of the vehicle should it not be at the delivery point 30 minutes before the booking slot
• Upon the arrival of the vehicle at the delivery point, make sure that the number of invoices matches the consignments loaded on the vehicle
• Ensure adherence to the delivery point rules, regulations and procedures at all times
• Communicate delays to the dispatching depot’s controllers for them to action in an attempt to resolve efficiently
• Make sure stock is offloaded and packed with due care
• Make sure to safeguard stock at all times. No stock may move before checked by yourself
• Make sure to advise the scanner at the delivery point if all is in order or if there are any discrepancies, and do not let he/she tell you
• Any discrepancies are to be recorded onto the Value Logistics discrepancy advise document detailed and in full
• Photos must be taken of any discrepancy, and the root cause must be highlighted
• This must also be communicated on the delivery point-specific communication platform along with photos send
• As soon as the crew is done, this must be communicated to the group in order for the Assist Claims Supervisor and or Loss Control to conduct investigations
• Returns must be safeguarded and communicated effectively till returned with the delivery vehicle or collected by another vehicle should the delivery vehicle not remain at the delivery point till completion of the delivery
• All PODs/GRVs and discrepancy advice are to be retrieved on the same day of the delivery from the delivery point and handed in at the Value Logistics depots, debriefing department for processing
• Management of corrective and preventive actions logged to ensure that they are being actioned and resolved admin office to monitor their hours and spend

Minimum Requirements

• Matric
• Relevant qualification
• 2 years of relevant experience within the supply chain or relevant field

Skill Required

• Administrative capabilities
• Computer literate
• Good communication skills
• Planning skills