Quality Engineer - Warranty at Lear Corporation

Analysis of all warranty data, AWS, BSAQ and dealership returned parts. Preparation of analysis reports and effective communication to Quality Manager and Regional Warranty Management.

Key Responsibility Areas Would Include

Warranty

• Support Quality Manager with customer and 3rd party audits.
• Initiate analysis of any warranty or possible warranty related issues. Where applicable, visit the customer to review concern at source. Coordinate the implementation and report results of any related containment activity. Ensure effective close out of each concern.
• Review all customer assembly processes to detect any potential quality issue (QRE to support).
• Communicate to the Lear Cross Functional Team analysis requirement of any warranty concern.
• Ensure that customer feedback is done in good time and that all 8D feedback is reviewed by management.
• Validate the effectiveness of actions from customer assembly point of view.
• Report in a timely manner the sorting activities / design repairs performed internally and externally at Ford.
• Monitor BSAQ on customer portal daily, address and report open / overdue issues
• Review related Customer Requirements at least once per annum and ensure that G;/Lear Business System is updated
• Track open issues within plant where unresolved issues exist. Highlight any major concerns that can jeopardize final quality to the Quality Manager.
• Follow the Lear and Ford quality procedures presented in advance.
• Responsible for respecting the technologies, procedures and work instructions.
• Update all Warranty related monthly MOS report data.

Health, Safety and Environmental

• Responsible for respecting Lear and Ford safety and environmental rules.
• Learn the rules; understand them; follow them; and avoid short cuts;
• Take personal responsibility for keeping yourself, your co-workers, and equipment free of hazards;
• Be certain that you completely understand instructions before starting work;
• Safeguard any information considered as privileged from customer or Lear.
• Knowledge of and follow the HS&E standards and how they are applied.
• Proceed in their activity without being exposed to danger, accidents or professional illness for both himself/herself and his colleagues.
• Report any technical damage or any other situation that represents a danger of accident or professional illness.

Educational Requirements

• Technical University Degree

Related Experience

• At least 5 years in quality department in automotive manufacturing facility. Previous working experience in Lear or exposure to wiring plant advantageous. Previous experience working with customer quality resolution or warranty advantageous.

Special Requirements

• Communication skills
• Perseverance
• Diplomacy
• Capacity to analyze problems and identify root causes and make decisions.
• Data and Results oriented.
• Requires limited supervision.
• Manages a broad functional area.
• Good leadership ability