Quality Manager - Caledon at TFG (The Foschini Group)

Responsibilities: 

• To apply product technical knowledge and manufacturing experience in approving pre-production samples by identifying, recommending (internal) and resolving (external) quality risks, thereby ensuring customer satisfaction. 
• Ensure accurate capturing of sample assessment outcomes 
• To regularly analyse and report on Quality KPIs 
• To process style quality queries to a satisfactory conclusion, in close communication with TFG Quality Audit Department as well as The Design Centre Brand teams. 
• To monitor delivered quality standards via regular store visits. 
• Ensure the desired level of quality is consistently aligned to the multiple TFG Brand strategies and communicated internally and externally, yet working within a Quick Response environment. 
• To stay abreast of technical developments within the industry locally and internationally. 
• Work closely with manufacturers driving corrective action plans and TQM projects.

Experience and Qualification 

• Have a relevant technical qualification (Degree/ Diploma), ie Clothing Management or Fashion Design 
• Extensive knowledge and experience in pattern making / alterations, pattern grading, fit and design balance. 
• Have experience in apparel manufacturing, having worked as a product quality manager or quality technician. 
• Have a keen interest in retail, apparel, quality assurance and quality control. 
• Proficient in MS Office.

Skills 

• Problem solving, judgement and self-management skills
• An eye for detail and exceptional organisational skills. 
• Ability to work independently, as well as within a team; 
• To confidently influence and persuade at all levels. 
• Resilience and emotional maturity to work through in highly pressurised environment. 
• To be self-motivated, and take responsibility for your own development.

Behaviours: 

• Builds Effective Teams - forms, develops, and leads a group of individuals toward the achievement of a common team objective
• Communicates Effectively - conveys information and communicates ideas in a clear, concise, and impactful manner 
• Drives Results - sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results 
• Ensures Accountability - takes accountability and ensures others are held to account on agreed-upon performance targets