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  • Posted: May 30, 2026
    Deadline: Not specified
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  • TFG (The Foschini Group) is a South African fashion lifestyle retailer & comprises of 22 fashion forward brands. Our range includes some of the leading fashion, home wear, sportswear, cellular and jewellery brands in the country, as well as a host of innovative financial services. TFG comprises of the following 22 exciting retail brands; @home, @homelivi...

     

    Quality Manager - Caledon

    Responsibilities: 

    • To apply product technical knowledge and manufacturing experience in approving pre-production samples by identifying, recommending (internal) and resolving (external) quality risks, thereby ensuring customer satisfaction. 
    • Ensure accurate capturing of sample assessment outcomes 
    • To regularly analyse and report on Quality KPIs 
    • To process style quality queries to a satisfactory conclusion, in close communication with TFG Quality Audit Department as well as The Design Centre Brand teams. 
    • To monitor delivered quality standards via regular store visits. 
    • Ensure the desired level of quality is consistently aligned to the multiple TFG Brand strategies and communicated internally and externally, yet working within a Quick Response environment. 
    • To stay abreast of technical developments within the industry locally and internationally. 
    • Work closely with manufacturers driving corrective action plans and TQM projects.

    Experience and Qualification 

    • Have a relevant technical qualification (Degree/ Diploma), ie Clothing Management or Fashion Design 
    • Extensive knowledge and experience in pattern making / alterations, pattern grading, fit and design balance. 
    • Have experience in apparel manufacturing, having worked as a product quality manager or quality technician. 
    • Have a keen interest in retail, apparel, quality assurance and quality control. 
    • Proficient in MS Office.

    Skills 

    • Problem solving, judgement and self-management skills
    • An eye for detail and exceptional organisational skills. 
    • Ability to work independently, as well as within a team; 
    • To confidently influence and persuade at all levels. 
    • Resilience and emotional maturity to work through in highly pressurised environment. 
    • To be self-motivated, and take responsibility for your own development.

    Behaviours: 

    • Builds Effective Teams - forms, develops, and leads a group of individuals toward the achievement of a common team objective
    • Communicates Effectively - conveys information and communicates ideas in a clear, concise, and impactful manner 
    • Drives Results - sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results 
    • Ensures Accountability - takes accountability and ensures others are held to account on agreed-upon performance targets

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