Quality Manager at Pollock & Associates

• Reporting to the Factory Manager | Manufacturing Sector
• A seasoned Quality Manager is required to lead the quality function within a fast-paced manufacturing environment.
• The role involves overseeing quality operations, regulatory compliance, and ensuring all products meet the highest internal and external quality standards.
• You will supervise the QC team, manage audits (ISO, HACCP, SEDEX), and drive a culture of continuous improvement in quality assurance practices across the facility.

Minimum Qualifications:

• Diploma in Total Quality Management (essential); Degree in Quality Management (advantageous)
• Certified in ISO 9000, ISO 22000 / HACCP
• Auditing qualification (internal or external)

Experience & Technical Skills:

• 5–8 years’ experience in manufacturing quality/technical roles
• Strong knowledge of ISO 14001, ISO 31000, OHSAS 18001
• Skilled in the use and calibration of measuring instruments
• Fully computer literate and proficient in quality systems (CAQ, SPC, IG, CCM)

Preferred Skills:

• Experience leading customer and compliance audits
• Knowledge of SharePoint systems and sample approval workflows
• Ability to train and assess staff on quality protocols and SOPs

Key Competencies:

• Strong supervisory and decision-making capabilities
• Analytical and audit management skills
• Effective communication and documentation ability
• Skilled in customer complaint resolution and product specification management