Racing Manager-Cape Town at Hollywoodbets

You Bring:

•  5-10 year’s working experience as a within the horseracing industry.
•  5-10 years’ experience in a leadership/management role
•  Driver’s license required.

What You’ll Do for The Brand:

•  Liaison and relationship management with horse racing customers.
•  Have regular meeting with the VIP customers within allocated area.
•  Travel to various branches to meet with the VIP customers.
•  Build and maintain a sound relationship with BSC.
•  Manage and ensure customer reward initiatives are implemented.
•  Address horse racing customer complaints, queries and compliments.
•  Provide horse racing support to allocated branches.
•  Monitor and ensure month on month horse racing revenue growth.
•  To manage the achievement of horse racing targets in accordance with operational procedures.
•  Source new initiatives to attract and retain horse racing customers for the allocated branches.
•  Conduct continuous comparisons with competitor in the area and region, looking at factors such as headcount, different product offerings, which factors give competitors an advantage over the company, and make recommendations to attract customers from competitors.
•  Strive to be viewed as the market leader in the area and put initiatives in place to ensure that the company remains the leading competitor.
•  Provide relevant reports and communication on horse racing matters within the allocated branches.
•  Management of Team and Facilities on the Kenilworth and Durbanville racecourses ensuring a great betting experience.
•  Be an ambassador of the Hollywoodbets Brand.
•  Manage and maintain a high level of public relations relating to the racecourses and Hollywoodbets.
•  Ensure training of Horse Racing betting clerks in Horse Racing Branches when there is no racing at the courses.
•  Ensure that Hollywoodbets procedures and processes are followed and maintained.
•  Adhoc duties as per operational requirements.