RCC Specialist at DHL

In this RCC Specialist position

• You will increase number of winning bids through accurate & competitive completion of Road Freight estimate requests.
• You will ensure product profitability by managing customer selling rates and supplier buying rates.
• You will maintain minimum 50% hit ratio for all ad-hoc bids and RFQ’s.
• You will improve carrier base in country by minimum of 100% in first year and 25% YOY.
• You will own and maintain Country Road freight Tariffs with carriers on agreed validity.
• You will have a good understanding and managing of costing Structure of Road Freight Supplier.
• You will manage contract with all suppliers, establish regular carrier meetings and ensures that these are conducted for all key carriers.
• You will drive best pricing solutions to maximize profitability of Road freight. Negotiate and procure best rates in market.
• You will review existing pricing rates and policies with carriers and network to initiate updates and changes based on market trend/current business requirements and maintain strong relationship with them.
• You will manage and keep transport supplier (buying) register up to date.
• You will carry out execution of global procurement strategy and decisions (rates, process, etc.)
• You will monitor carrier/ station performance and initiates corrective actions.
• You will manage development and implementation of a Rate Card Model for domestic and cross border Road Freight
• You will ensure domestic and cross border rates input into the rate management system and validate it for Auto costing, quotations, and auto rating.
• You will standardize costing Model to ensure quick and effective turnaround timings on pricing requests and ensure that Standard quotes are responded within 6 hours exclusions - weekends and requests received after 4 pm on work days (Monday – Friday)
• You will determine profit margin, support and follows up with Sales, Sales Support and Customer Service.
• You will source and Provide Spot Rates to Sales, Customer Service and customers for all types of cargo to be moved by road.
• You will follow-up with internal and external customer requests for quotes & pricing.
• You will follow-up on all estimates that have been submitted to customers.
• You will maintain proactive communication/relationship with colleagues and managers.
• You will maintain and keep estimate/bid register up to date.
• You will monitor and participate on RFQ’s for road freight together with designated salesperson.
• You will be managing and fully owning RFQ Bids for road freight.
• You will coordinate RFQ’s above 50.000 USD with Regional Head of Commercial Center Road Freight.
• You will submit RFQ bids in good time before deadline in customer specified methodology (online, physical or email).
• You will participate and consult other departments and products in their pricing strategy for road freight component of freight.
• You will supply Month End number of estimates completed, won and lost to Head of Road Freight.
• You will assist in rate disputes where necessary and use of Quoteshop for 100% enquires.
• You will develop and execute trade-lane management marketing and capacity overview.
• You will comply with company Quality processes.
• You will ensure proper storage & management of Communications, rates agreements and win/loss ratio analysis.

Now, here’s what we need from you

• Must have a matric
• Preferable tertiary education including diploma an advantage.
• 5 years’ experience directly related to the duties and responsibilities specified.

We offer:

• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
• Possible further career development
• Competitive salary